1. Information we collect
Quote requests: when you request a quote or use concierge matching we collect the details you enter, such as your name, phone number, email, the affected property details, and a description of the damage.
Usage data: like most websites we receive standard technical information such as your browser type, pages viewed, and approximate region, used to operate and improve the site.
2. How we use your information
The primary use of quote request information is to connect you with restoration companies. We share your request details with one or more companies relevant to your location and service need so they can contact you.
We also use information to operate the site, prevent abuse, and improve our rankings and content.
3. What we share
Quote request details are shared with the restoration companies you ask to hear from, or with companies matched to your request. We do not sell your personal information to unrelated data brokers.
We may disclose information if required by law or to protect the safety and integrity of the service.
4. Company data on this site
Company profiles show business information gathered from public sources, including review platforms and official registries. This is business information, not consumer personal data. Companies can contact us to correct inaccurate information.
5. Cookies
We use only the cookies needed to run the site, such as remembering your comparison selections. Administrative cookies are used solely for site management access.
6. Data retention and your choices
Quote requests are retained so companies can follow up and so we can measure service quality. You can ask us to delete your quote request information by contacting us through any quote form.
7. Changes to this policy
We may update this policy from time to time. The date above reflects the latest revision.