Company Facts
Reviews Across the Web
Aggregated rating of 4.9/5 from 483 reviews across platforms.
What customers mention most
From the 50 most recent Google reviewsCounts show how many recent reviews mention each item. Aggregated from real customer reviews only.
Most Recent Reviews
Very helpful and went the extra mile
We are almost done with our restoration project with Zona and I am so grateful they were suggested to us. We were doing work with another company and weren't satisfied with their work or their communication. When Zona took over the project, we quickly saw the difference. Their communication has been amazing, and their work is perfect. We've met quite a few people from this company and everyone is so professional and helpful, Glenn especially helped get our house to better than it looked originally - it feels like they care about our home and restoration just as much as we do. Thank you Aaron and team!
Great communication and customer service. The process of working with the insurance company was thoroughly explained. Aaron and his team set my mind at ease during a very stressful situation....highly recommend Zona Restoration. Dave
Removed Popcorn ceilings and mold from my old house. They seald the whole house keeping clean areas clean, testing the air quality after the removal to make sure you are safe. If you are looking for a real remediation company this is who you call. This is difficult work and takes time, my 1000 square foot house took 3 weeks to get cleaned and clear testing so brace yourself for being out of your home for what might be a significant amount of time. The popcorn was stubborn taking a week and a half to remove. Then they chased the mold through the bathrooms, I had to lose both tiled bath enclosures and part of a kitchen wall. The popcorn price is straight forward but mold is sneaky and they had to chase it farther than they were expecting and this had to be estimated after taking down the walls. They were completely transparent about this and the potential additional costs involved. Time wise the mold chase is what sent us into week 3 because it delayed testing. This work concerns your families health so it PAYS to hire a real remediation specialist. You want the house sealed with air pressure to keep it safe, see the pictures to see how real pros do the job. It's also emotionally draining and the office and crew were very understanding. All I can suggest is to throw it all out and don't get attached. They also offer complete rebuilding and it's something you should seriously consider at the very start.
I have nothing but positive feedback for ZonaRestoration and Shane LaCour. I contacted Zona after my condo had water damage from the condor above me. I needed an estimate for the insurance company and Shane stepped in and assisted me. Unfortunately I was not able to continue with Zona (due to the insurance company and the mitigation company from the upstairs condo). Shane never stopped checking in and seeing how him and Zona can help with the insurance process. Highly recommend them
About Zona Restoration
Zona Restoration is a Phoenix area restoration company with an office at 1724 W 10th Pl #1, Tempe, AZ 85281. The company focuses on two core services, water damage restoration and fire damage restoration, and is available around the clock for emergency situations. That 24 hour availability is reflected in their business hours, which list the company as open 24 hours every day of the week. The profile and location make Zona Restoration a local option for property owners who need help recovering from water or fire incidents.
Water damage restoration typically begins with a careful assessment of affected areas, followed by prompt removal of standing water and thorough drying to limit secondary damage. For property owners, this process also often includes moisture monitoring, removal of unsalvageable materials, and steps to reduce the risk of mold growth. By describing these common elements, Zona Restoration communicates what customers can expect when water intrusion threatens floors, walls, or personal belongings in homes or small commercial properties.
Fire damage restoration generally addresses both the visible destruction from flames and the less obvious impacts of smoke, soot, and water used for firefighting. Restoration work often involves stabilizing the structure, removing charred materials, cleaning soot from surfaces, and addressing odor concerns so spaces can be returned to a safe and habitable condition. For people coping with the aftermath of a fire, understanding these typical stages helps set expectations for short term mitigation and the longer process of repair and recovery.
Being available 24 hours for emergencies means Zona Restoration can be contacted at any hour when an incident occurs, day or night. Around the clock availability is important for situations where immediate action mitigates further damage, such as continuing water intrusion or issues that could lead to structural problems. The company’s listed hours state that it is open every day of the week, so owners facing urgent needs have a clear indication that assistance can be sought without waiting for standard business hours.
Zona Restoration’s online presence includes a high customer rating, with a 4.9 average on Google from 483 reviews. That rating gives prospective customers a quick quantitative sense of how previous clients have rated the company. While each circumstance is unique, the strong Google score and sizable number of reviews suggest a significant number of customers have engaged with Zona Restoration for restoration work in the Phoenix area.
Property owners in Phoenix and nearby communities who need help after water or fire damage can find Zona Restoration at the Tempe address listed above. The company’s focus on the two core restoration services, combined with continuous availability for emergencies, provides a straightforward option for those seeking local assistance in assessing damage, limiting loss, and beginning the recovery process.
Services Offered
Credentials & Certifications
- State LicensedNot verified by Restoringly
- Fully InsuredNot verified by Restoringly
- IICRC Certified FirmVerified against the official IICRC registry on 2026-08-05
- IICRC: Applied Microbial Remediation TechnicianVerified 2026-08-05
- IICRC: Applied Structural Drying TechnicianVerified 2026-08-05
- IICRC: Water Damage Restoration TechnicianVerified 2026-08-05
- IICRC CertifiedSelf-reported, not verified by Restoringly
Photos




Frequently Asked Questions
What services does Zona Restoration offer?
Zona Restoration offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Phoenix, AZ area.
Does Zona Restoration offer 24/7 emergency service?
Yes. Zona Restoration is available 24 hours a day, 7 days a week for emergency response.
How is Zona Restoration rated by customers?
Zona Restoration holds 4.9/5 on Google from 483 reviews, 4.4/5 on Yelp.
Is Zona Restoration licensed and insured?
Restoringly has not verified licensing or insurance for Zona Restoration, but the company lists these certifications: IICRC Certified. Ask them directly for proof of license and insurance before hiring.
What areas does Zona Restoration serve?
Zona Restoration serves Phoenix, AZ and the surrounding area, operating from 1724 W 10th Pl #1, Tempe, AZ 85281.
How do I contact Zona Restoration?
Call (480) 790-7448, visit their website, or request a free quote through Restoringly using the form on this page.
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