Company Facts
Reviews Across the Web
Aggregated rating of 4.6/5 from 57 reviews across platforms.
Most Recent Reviews
We’ve worked with Zipco several times across projects of all sizes, including larger-scale restoration work. While restoration can inevitably come with twists and turns, Stuart and George have consistently been people we can rely on, communicate with easily, and trust throughout the process. Those qualities are the foundation of a truly strong partnership, and we genuinely value the relationship we’ve built with them.
ZIPCO Restoration always makes our claims handling process easier. Their team responds promptly, completes mitigation services in a timely manner, and provides estimates and invoices with a quick turnaround. They consistently keep us informed throughout the process and provide regular updates on the progress of the repairs. Thanks again for all your help. We truly appreciate your professionalism, communication, and commitment to providing excellent service.
Highly recommend Zipco! We had a kitchen sink leak that went into our basement. Zipco came out right away, got everything dried out and got the repairs needed done. They did great work, all employees were great to work with.
Shanun and the crew from Zipco did an EXCELLENT remediation job in our basement after flooding. Professional, friendly, communicated well about the process and during steps. Double checked at the end to make sure everything was perfect. Highly recommend!
I want to be very honest in this review because the full context matters. Zipco was contracted to repair a massive water leak in my home. The remediation phase at the end of July was handled quickly, but once repairs began in September, the project became extremely difficult. The work was originally scheduled to be completed by October 15, yet months went by with inconsistent subcontractors, missed timelines, poor-quality work, and little follow-through. It was stressful, exhausting, and deeply disappointing. Everything changed when Zipco assigned Shanun Niehoff as the project manager. From the moment Shanun stepped in, it was clear he understood both the scope of the problem and the urgency of fixing what had gone wrong. He immediately brought in a skilled, reliable team to correct and clean up the failed work left behind by others. The difference in leadership was night and day. Shanun was professional, respectful, and communicative. His team showed up every day with a clear plan, explained what they were doing, and — most importantly — did exactly what they said they would do. That consistency reflected the expectations he set as a leader, and it restored trust at a time when trust had been completely eroded. Even though we are now six months from the original accident and three months past the initial completion date, I honestly don’t know how this project would have been salvaged without Shanun. He checked in when necessary, followed through, and never left me wondering what was happening next. That level of communication and accountability brought the peace of mind I had been missing throughout this process. Shanun didn’t just manage a project — he repaired a situation that felt unfixable. Zipco is fortunate to have him, and his leadership made all the difference in the outcome of this experience.
About Zipco Restoration
Zipco Restoration is a locally based restoration company serving the Independence, Missouri community from its location at 4110 N Corrington Ave, Kansas City, MO 64117. The firm focuses on water damage restoration and fire damage restoration, and it maintains round the clock emergency availability. Customers reviewing Zipco have given the company an overall Google rating of 4.6 from 57 reviews, reflecting frequent praise for responsiveness and professionalism during stressful events.
When water intrusion affects a home or business, Zipco Restoration provides the immediate mitigation steps that help limit further loss. Typical water work includes emergency extraction, drying and dehumidification, moisture monitoring, and strategies to reduce the risk of secondary problems like mold. Reviewers commonly note that the team moves quickly to begin mitigation and keeps property owners informed about the drying process, timelines, and next steps. For property owners, this means an emphasis on stabilizing conditions, documenting damage, and preparing the space for any necessary repairs or reconstruction.
Fire damage restoration at Zipco focuses on stabilizing and cleaning a property after smoke and flame impacts. Services generally involve securing the structure, removing soot and damaged materials, addressing smoke odor, and cleaning and restoring salvageable contents. The company also coordinates tasks that help transition from emergency cleanup to rebuilding, working with property owners to outline remediation and recovery actions. Customers have highlighted clear communication during these phases, with regular updates and straightforward explanations of what the restoration work will involve.
Beyond technical work, customer feedback indicates that Zipco emphasizes a service-oriented approach. Clients mention prompt responses to calls and clear, timely estimates and invoices, which helps simplify insurance and claims processes. Several reviewers also appreciate assistance with handling personal belongings during projects, including help with moving items to temporary storage while restoration and repairs are underway. For many local property owners, that hands-on support reduces stress and helps keep projects organized from mitigation through recovery.
It is also clear from reviews that restoration projects can vary in complexity. Many customers praise Zipco for fast mitigation and reliable communication, while some note that reconstruction phases can face scheduling and coordination challenges, a common reality in larger or more complicated rebuilds. Zipco’s 24 hour availability and emphasis on keeping property owners informed aim to address urgent needs as they arise, and to provide a single point of contact through each stage of recovery.
For homeowners and businesses in Independence and the surrounding area dealing with water or fire damage, Zipco Restoration presents a local option with continuous emergency access and a track record reflected in customer reviews. The company’s practical focus is on prompt mitigation, clear communication, and support with handling belongings and documentation, helping property owners move from immediate emergency response toward longer term recovery.
Services Offered
Credentials & Certifications
- State LicensedNot verified by Restoringly
- Fully InsuredNot verified by Restoringly
IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.
We have not yet verified licensing or insurance for this company. Ask them directly for proof of license and insurance before hiring.
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Frequently Asked Questions
What services does Zipco Restoration offer?
Zipco Restoration offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Independence, MO area.
Does Zipco Restoration offer 24/7 emergency service?
Yes. Zipco Restoration is available 24 hours a day, 7 days a week for emergency response.
How is Zipco Restoration rated by customers?
Zipco Restoration holds 4.6/5 on Google from 57 reviews, 1.7/5 on Yelp.
Is Zipco Restoration licensed and insured?
Restoringly has not yet verified licensing, insurance, or certifications for Zipco Restoration. Ask them directly for proof before hiring.
What areas does Zipco Restoration serve?
Zipco Restoration serves Independence, MO and the surrounding area, operating from 4110 N Corrington Ave, Kansas City, MO 64117.
How do I contact Zipco Restoration?
Call (877) 799-4726, visit their website, or request a free quote through Restoringly using the form on this page.
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