WFM Restoration LLC

I can't say enough good things about WFM Restoration and the outstanding service they provided during a very stressful situation. At around 3:00 AM on the Fourth of July, my daughter came downstairs to let the dog out and discovered that our entire downstairs was flooded. One of the hoses connected to my reverse osmosis system under the kitchen sink had cracked, sending water throughout the kitchen, dining area, and several other parts of the house. I called WFM Restoration at approximately 3:40 AM, and to my surprise, Rigo and Justin arrived by 4:28 AM. That's incredible response time, especially on a holiday. From the moment they arrived, Rigo immediately put me at ease. He took the time to thoroughly explain what was happening, what the water extraction process would involve, and what to expect during the restoration and repair process. His communication was outstanding throughout the entire experience, and he made sure I understood every step. While Rigo carefully evaluated each affected area for water damage, Justin got right to work extracting what turned out to be a tremendous amount of water. Both of these guys showed up in the middle of the night with positive attitudes, professionalism, and a genuine desire to help. It's not every day you find people willing to tackle a difficult job at 4:30 in the morning with smiles on their faces. Rigo also coordinated the next phase of the restoration, arranging for additional WFM Restoration team members to come out later that morning to begin removing baseboards and starting the drying and repair process. He even followed up with me afterward to make sure I had been contacted and everything was moving forward as promised. Rigo and Justin were not only highly professional but also personable and easy to talk to. During what could have been an overwhelming experience, they made me feel confident that my home was in good hands. If you ever need water damage restoration services, I highly recommend WFM Restoration. And if Rigo is the one who shows up at your door, you can rest assured you're in excellent hands. Thank you, Rigo, Justin, and the entire WFM Restoration team for turning a terrible Fourth of July morning into a positive experience.

WFM was recommended and came on site within the hour of the plumbing company calling them. Rigo was very professional and knowledgeable. He assessed the problem and communicated with me as well as my tenant and the owner where the leak came from. He made me feel that I could trust what he was seeing since I am out of state. He also assured my tenant of the process. He went step by step over the process and what to expect next. Very very happy with Rigo. Thank you he took a stressful situation and turned it into an informative no need to worry we are here one.

The great reviews are correct! We’ve unfortunately had to call WFM twice already since we purchased our home. We felt confident calling them again to come and inspect our water leak. Rigo arrived promptly in the evening, gave us all the information we needed and everything happened exactly the way he assured us it would. Please call WFM if you ever experience a water leak!

We had a great experience with WFM, especially Rigo. He arrived at our home within the hour and was friendly, professional, and easy to talk to from the start. Rigo took the time to listen to all of our concerns, made sure everything was documented, and answered every question we had. We never felt rushed, and it was clear that he genuinely cared about making sure everything was addressed. Thank you, Rigo, for your quick response and excellent service. We truly appreciate your professionalism and would definitely recommend WFM, especially Rigo, to anyone needing their services.

Late last night, I discovered a leak nightmare under my kitchen sink. Rigo arrived promptly after I made the initial call. He provided an excellent experience. I am very cautious with who enters my home but Rigo was very easygoing, professional, knowledgeable, and knew what he was doing. He took the time to thoroughly assess the situation, explain the entire restoration process, and clearly walk me through what to expect over the next few days. What stood out the most was his outstanding communication. He answered all of my questions with patience and made sure I felt informed and comfortable every step of the way. He also handled the insurance process while he was here, making what could have been a stressful situation so much easier. Rigo’s professionalism, attention to detail, and customer service are truly top-notch and greatly appreciated. I highly recommend him to anyone in need of restoration services! Rigo is truly an asset to WFM Restoration and I look forward to seeing my project completed smoothly.