Company Facts
Reviews Across the Web
Aggregated rating of 4.3/5 from 121 reviews across platforms.
What customers mention most
From the 50 most recent Google reviewsCounts show how many recent reviews mention each item. Aggregated from real customer reviews only.
Most Recent Reviews
Just want to thank Austin Lindstrom for getting a tech (Aiden) out to my house right away. Top notch service between the both of you guys thank you!!
Quality workmanship with friendly competent guys
I have no idea where to start. I wish we had picked a different contractor after our house fire. It has been a nightmare to get them to complete work and what they have completed has been half effort and extremely late. (We are going on 18 months since our house fire and still waiting on them to complete work - missing electrical repairs, like whole outlets not replaced, paint jobs incomplete, dirty paint rollers and cans left in various rooms, and the people that did the personal belongings photos missed soooo much from the inventory.) Unless you want to make it your full time job to oversee your repairs, I would NEVER, EVER recommend anyone go through them based on the experience we’ve had with them now for going on a year and a half. We had good insurance but Werner just always has us on the back burner and can’t be bothered to come to the house to complete the work they were already paid to do. One project manager got fired half way through the project, but no explanation was ever given to us, we were just assigned a new one. And from what I can tell he’s doing his best but there’s something wrong probably at the higher levels of this company because I think they got diverted multiple occasions to work on other people’s projects instead of ours. We are very close to filing a complaint. Please avoid this company at all costs
Can’t thank Braxton and Noah enough for their hard work on a Sunday night for water restoration in our basement. Kind, professional, knowledgeable and hard working. Would highly recommend.
Terrible customer experience, no follow through, unecessary testing and significantly overpriced (>5x) what the value was. The service and pricing was so off that the whole thing felt like a scam. Would never work with them again and don't recommend.
About Werner Restoration Services Inc
Werner Restoration Services Inc is a restoration company serving the Davenport, Iowa area, with an address listed at 102 Innovation Way, Colona, IL 61241. The company focuses on water damage restoration and fire damage restoration and advertises 24 hour emergency availability every day of the week. Public feedback reflects a broad customer base, with a Google rating of 4.3 based on 121 reviews, indicating many customers have been satisfied with their work while a smaller number have raised concerns.
In water damage situations customers describe Werner Restoration responding quickly to emergencies, including weekend and after-hours calls. Typical mitigation work noted by callers includes arriving to clear standing water, setting up industrial fans and dehumidifiers to begin drying, and returning to monitor progress. For local property owners, these initial steps are important to limit secondary damage to finishes and building materials, and reviewers frequently emphasize the value of prompt initial response and ongoing monitoring during a dry-out.
When fire damage has occurred, reviewers describe the company assisting with cleanup and the rebuild process. Commenters cite responsiveness and patience from staff, and an effort to explain the various stages of fire restoration so homeowners could understand what to expect. Reviewers who experienced a loss from fire welcomed help with smoke and soot remediation, content cleaning, and the steps involved in returning living spaces to use. Those comments suggest Werner Restoration undertakes both mitigation and reconstruction-related tasks that accompany fire recovery.
Customers also report that Werner Restoration can play a coordinating role in complex loss situations. Several reviews mention the company working alongside insurance companies and other specialists, arranging for cleaning, removal of damaged items, and coordinating with third parties when necessary. Many reviewers praised clear communication and a compassionate approach during stressful circumstances, noting that staff handled questions and kept homeowners informed. That theme of steady communication appears repeatedly in positive feedback, and it is one aspect prospective clients often look for when selecting restoration help.
At the same time, the review record contains mixed experiences, and at least one reviewer reported dissatisfaction with aspects of workmanship and follow-up. The overall Google score of 4.3 from 121 reviews reflects a range of customer impressions. Property owners considering Werner Restoration will find that the company emphasizes fast emergency response, hands-on mitigation work for water events, and comprehensive assistance through fire recovery, while customer feedback highlights both strong communication and occasional concerns about the outcome of certain projects. Werner Restoration is available around the clock for emergency calls, and homeowners in the Davenport area can contact them any time they need immediate restoration assistance.
Services Offered
Credentials & Certifications
- State LicensedNot verified by Restoringly
- Fully InsuredNot verified by Restoringly
- IICRC Certified FirmVerified against the official IICRC registry on 2026-08-05
- IICRC: Applied Microbial Remediation TechnicianVerified 2026-08-05
- IICRC: Applied Structural Drying TechnicianVerified 2026-08-05
- IICRC: Carpet Cleaning TechnicianVerified 2026-08-05
- IICRC: Carpet Repair and Reinstallation TechnicianVerified 2026-08-05
- IICRC: Color Repair TechnicianVerified 2026-08-05
- IICRC: Commercial Drying SpecialistVerified 2026-08-05
- IICRC: Fire and Smoke Damage Restoration TechnicianVerified 2026-08-05
- IICRC: Health and Safety TechnicianVerified 2026-08-05
- IICRC: Odor Control TechnicianVerified 2026-08-05
- IICRC: Trauma and Crime Scene TechnicianVerified 2026-08-05
- IICRC: Upholstery and Fabric Cleaning TechnicianVerified 2026-08-05
- IICRC: Water Damage Restoration TechnicianVerified 2026-08-05
We have not yet verified licensing or insurance for this company. Ask them directly for proof of license and insurance before hiring.
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Frequently Asked Questions
What services does Werner Restoration Services Inc offer?
Werner Restoration Services Inc offers water damage restoration, fire damage restoration, mold remediation in the Davenport, IA area.
Does Werner Restoration Services Inc offer 24/7 emergency service?
Yes. Werner Restoration Services Inc is available 24 hours a day, 7 days a week for emergency response.
How is Werner Restoration Services Inc rated by customers?
Werner Restoration Services Inc holds 4.3/5 on Google from 121 reviews, 3.6/5 on Yelp.
Is Werner Restoration Services Inc licensed and insured?
Restoringly has not yet verified licensing, insurance, or certifications for Werner Restoration Services Inc. Ask them directly for proof before hiring.
What areas does Werner Restoration Services Inc serve?
Werner Restoration Services Inc serves Davenport, IA and the surrounding area, operating from 102 Innovation Way, Colona, IL 61241.
How do I contact Werner Restoration Services Inc?
Call (309) 792-0912, visit their website, or request a free quote through Restoringly using the form on this page.
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