4.9
56 Reviews
4.9
On Google
24/7
Availability
4
Services Offered

Company Facts

City
Provo, UT
Address
1055 N State St, Orem, UT 84057
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 4.9/5 from 56 reviews across platforms.

Google Reviews
4.9
56 reviews
Yelp
No verified Yelp profile found
Better Business Bureau
No verified BBB profile found

What customers mention most

From the 50 most recent Google reviews
Experience
professional staff20clear communication12helpful staff11friendly staff11fast response11insurance assistance6detail oriented5respectful of home5
Services mentioned
water damage cleanup16mold remediation7emergency response6drying and dehumidifying3coordinated restoration3

Counts show how many recent reviews mention each item. Aggregated from real customer reviews only.

Most Recent Reviews

Lawrence Christenson
Aug 5, 2026

I know these guys personally! They do really great work and I wish I called them when we had flooding in our basement. They would’ve saved us so much money!!

Tryn Mesarch
Aug 5, 2026

Called Utah Pros for a flood. They have been very communicative and great to work with. We have felt well taken care of during their services.

Samuel Hunter
Jun 18, 2026

The positive reviews are what led me to use Utah Pros Restoration, unfortunately my experience was nowhere near what I was hoping for. What was supposed to be 1-2 weeks of work turned into 6 weeks due to lack of accountability and project management skills. Not a professional experience in the slightest where I as a customer had to repeatedly follow up to get updates and next steps. After expressing frustration multiple times as well there was a continual lack of ownership for the delays caused by themselves which was unprofessional. They failed to communicate additional expenses upfront which should have clearly been identified so my project cost me an additional $1000 dollars (almost 20%) when I could have used a more affordable option had that been offered. I also ended up having to coordinate with 3 different people in different threads just to get updates. Needless to say, it was a project that felt like I was managing more at times than they were, went 4 weeks longer than it should have, and was almost 20% more expensive due to a miss on their side. No accountability, you’re better off going elsewhere.

mike baker
May 28, 2026

Extremely Professional and detail oriented. Highly recommend them!!

Kody Crockett
Feb 10, 2026

I'm impressed with Moroni and his team! They are honest and upfront and show great care in their work. I love using local Utah companies and am happy to have them in my back pocket. Highly recommend for any sorts of restoration - water damage, mold, fire, etc.

About Utah Pros Restoration

Utah Pros Restoration is a water damage restoration company based in Provo, Utah, with an office at 1055 N State St, Orem, UT 84057. The firm focuses on helping local property owners recover from water incidents, delivering practical solutions that address immediate needs and longer term recovery. With a Google rating of 4.9 from 56 reviews, the company is recognized by customers for the quality of its work and the care it brings to each project.

Emergency response is a central part of the service. Utah Pros Restoration is available 24 hours a day, seven days a week for urgent situations, and maintains around the clock hours every day of the week. That availability is intended to reduce the time water sits in a home or business, limit damage, and begin mitigation as quickly as possible. Customers can expect the company to prioritize rapid mobilization and to focus on stabilizing the property as an immediate objective.

Water damage restoration work generally begins with a thorough assessment to identify the extent of water intrusion and any areas of concern. Utah Pros Restoration typically performs water extraction, drying and dehumidification, moisture mapping, and basic cleanup to remove contaminated materials and reduce the risk of secondary damage. The team also coordinates necessary repairs and follow up services so that affected spaces are returned to safe, usable condition. Descriptions of these activities are intended to reflect common restoration practices and the kinds of help owners usually need after a water event.

Communication and customer care are recurring themes in feedback about the company. Reviewers consistently describe the team as punctual and professional, noting clear, frequent communication and a helpful approach throughout the restoration process. Customers report that staff take care to explain next steps, keep people updated as work progresses, and follow through on details. That steady communication helps property owners deal with the logistical and emotional stress that follows flooding or similar water incidents.

Many reviews also highlight thoughtful, respectful treatment of homes and possessions. Customers say the crew treats their property with care, works efficiently to resolve problems, and coordinates with third parties when more specialized trades are required. There is an emphasis on restoring normalcy for families quickly, and on making the restoration process as manageable as possible for homeowners who are already dealing with disruption.

For local property owners facing water damage, Utah Pros Restoration presents itself as a responsive option with a strong customer satisfaction record. The company’s continuous availability and high Google rating underscore its focus on timely service and clear communication. Prospective clients who want assistance after a water incident can reach out any time, knowing the business operates day and night to address emergencies and follow through until work is completed.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Smoke Odor Removal
Deep cleaning and deodorization.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly
  • IICRC CertifiedSelf-reported, not verified by Restoringly

IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.

Photos

Utah Pros Restoration photo

Frequently Asked Questions

What services does Utah Pros Restoration offer?

Utah Pros Restoration offers water damage restoration, mold remediation, fire damage restoration, smoke damage removal in the Provo, UT area.

Does Utah Pros Restoration offer 24/7 emergency service?

Yes. Utah Pros Restoration is available 24 hours a day, 7 days a week for emergency response.

How is Utah Pros Restoration rated by customers?

Utah Pros Restoration holds 4.9/5 on Google from 56 reviews.

Is Utah Pros Restoration licensed and insured?

Restoringly has not verified licensing or insurance for Utah Pros Restoration, but the company lists these certifications: IICRC Certified. Ask them directly for proof of license and insurance before hiring.

What areas does Utah Pros Restoration serve?

Utah Pros Restoration serves Provo, UT and the surrounding area, operating from 1055 N State St, Orem, UT 84057.

How do I contact Utah Pros Restoration?

Call (801) 447-1917, visit their website, or request a free quote through Restoringly using the form on this page.

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