4.9
49 Reviews
4.9
On Google
Daytime
Availability
2
Services Offered

Company Facts

City
Honolulu, HI
Address
1130 N Nimitz Hwy Ste B-180, Honolulu, HI 96817
Business Hours
Monday7 AM–4:30 PM
Tuesday7 AM–4:30 PM
Wednesday7 AM–4:30 PM
Thursday7 AM–4:30 PM
Friday7 AM–4:30 PM
Saturday7 AM–4:30 PM
SundayClosed

Reviews Across the Web

Aggregated rating of 4.9/5 from 49 reviews across platforms.

What customers mention most

From the 48 most recent Google reviews
Experience
Professional staff17Fast response13Clear communication14Attention to detail10Punctual and timely6Knowledgeable staff5Cleaned up and moved5Went above and beyond4
Services mentioned
Mold remediation8Water damage restoration8Drywall repair5Flooring installation4Cleanup and moving5Ceiling repair3Reconstruction restoration4Finish work3

Counts show how many recent reviews mention each item. Aggregated from real customer reviews only.

Most Recent Reviews

Noel Morelen
Jun 22, 2026

Demetrio came out and completed our bathroom repair. He was so professional and kind! He got straight to work upon his arrival and he kept us in the loop with the progress! We definitely appreciated his attention to detail! Thank you so much for restoring our bathroom! It looks GREAT!

Megan Greiving
Jun 9, 2026

We recently had an issue in our bathroom, and from the moment UIR was assigned, they were absolutely fantastic! They reached out right away to get everything scheduled, and within hours their team was on-site to take care of the problem — the whole process was smooth and stress-free. Then today, Demetrio came out to install the new sink vanity, and we could not have asked for better! He was hardworking, thorough, and kept us in the loop every step of the way. You could really tell he takes pride in his work. He needs a bonus!! We are so grateful for the quick response, the professionalism, and the genuine care that the entire UIR team showed us from start to finish. Thank you so much — you truly made a stressful situation so much easier to navigate!

Kayla Hida
Jun 6, 2026

Demetrio and Keli were so awesome! Took care of the job in a fraction of the time others would usually take. Always showed up on time each day and super transparent about the work being done and any other updates. Great work overall and customer satisfaction guaranteed braddah

kevin phillips
May 6, 2026

The lead in my job, Kyle Pierman, and the whole team showed up and got the job done quickly and I was very happy with the finished product. Mahalo!!

Lauren Pickens
Apr 20, 2026

We had a great experience working with Kyle. He was very friendly and professional. He made sure all of our questions were answered and was very informative about the repair process. I would highly recommend Kyle for any restoration service you may need in the future.

About Urgent Island Restoration

Urgent Island Restoration is a Honolulu based restoration provider located at 1130 N Nimitz Hwy Ste B-180, Honolulu, HI 96817. The company focuses on water damage restoration and fire damage restoration for local homeowners and property managers. With a strong community presence reflected in a 4.9 Google rating from 49 reviews, Urgent Island Restoration presents itself as a local option for those facing property emergencies and post-loss recovery needs.

For water damage concerns, Urgent Island Restoration offers the kinds of mitigation and recovery services that property owners typically need after leaks, flooding, or appliance failures. These services generally include rapid assessment, water extraction, structural drying and dehumidification, and efforts to reduce the risk of secondary damage such as mold growth. The work often involves moisture mapping, removing wet materials when necessary, and coordinating repairs to return affected spaces to a safe and dry condition. For homeowners in Honolulu, dealing promptly with water intrusion helps protect building materials and personal belongings from long-term harm.

When fire or smoke affects a property, restoration requires different steps to address safety, cleanup, and odor. Fire damage restoration services generally begin with an assessment of affected areas, stabilization to prevent further damage, and removal of soot and debris. Work may include cleaning and deodorizing surfaces, salvaging items when possible, and coordinating with contractors for repair or reconstruction. For local property owners, these restorative efforts aim to make structures secure and habitable again while managing the complex clean up challenges that follow a fire event.

Urgent Island Restoration maintains regular business hours to serve the Honolulu community. The office is open Monday through Saturday from 7 AM to 4:30 PM, and closed on Sundays. Prospective clients may visit the office at the Nimitz Highway address during those hours to discuss concerns, arrange inspections, or learn more about available services. The weekday and Saturday schedule provides opportunities for in-person consultation and planning.

Clients who have interacted with Urgent Island Restoration frequently note positive aspects of their experiences. The company’s high rating on Google suggests consistent satisfaction, and reviews often reflect clear communication and a focus on resolving immediate problems. For property owners dealing with the stress of water or fire damage, a restoration partner that communicates well and works through the practical steps of recovery can be especially valuable.

Urgent Island Restoration aims to serve Honolulu residents and property managers by addressing water and fire damage with the practical remedies those situations require. By providing access to mitigation, cleanup, and restoration services from a central location on Nimitz Highway during regular business hours, the company offers a local resource for those seeking to begin the recovery process after a damaging event.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly
  • IICRC Certified FirmVerified against the official IICRC registry on 2026-08-05
  • IICRC: Applied Microbial Remediation TechnicianVerified 2026-08-05
  • IICRC: Applied Structural Drying TechnicianVerified 2026-08-05
  • IICRC: Fire and Smoke Damage Restoration TechnicianVerified 2026-08-05
  • IICRC: Odor Control TechnicianVerified 2026-08-05
  • IICRC: Water Damage Restoration TechnicianVerified 2026-08-05

We have not yet verified licensing or insurance for this company. Ask them directly for proof of license and insurance before hiring.

Photos

Urgent Island Restoration photo

Frequently Asked Questions

What services does Urgent Island Restoration offer?

Urgent Island Restoration offers water damage restoration, fire damage restoration in the Honolulu, HI area.

Does Urgent Island Restoration offer 24/7 emergency service?

Urgent Island Restoration has not been confirmed as offering 24/7 emergency response. Check their business hours above or call them directly to confirm availability.

How is Urgent Island Restoration rated by customers?

Urgent Island Restoration holds 4.9/5 on Google from 49 reviews, 4.5/5 on Yelp, a A+ grade from the Better Business Bureau.

Is Urgent Island Restoration licensed and insured?

Restoringly has not yet verified licensing, insurance, or certifications for Urgent Island Restoration. Ask them directly for proof before hiring.

What areas does Urgent Island Restoration serve?

Urgent Island Restoration serves Honolulu, HI and the surrounding area, operating from 1130 N Nimitz Hwy Ste B-180, Honolulu, HI 96817.

How do I contact Urgent Island Restoration?

Call (833) 547-7015, visit their website, or request a free quote through Restoringly using the form on this page.

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