United Restoration Inc.

Great people great company to work with, they helped us tremendously when we had a major water leak in our church.

Our water heater burst and flooded our entire first floor, and United Restoration Inc. was at our home by 5:00 AM to immediately begin the mitigation process. From the very beginning, they acted quickly and professionally, which gave us so much peace of mind during a stressful situation. We had water damage in six rooms, and the team wasted no time getting to work. They pulled up all of the flooring and carpet, removed the kitchen cabinets, and thoroughly started the drying and mitigation process. When they come to work, they WORK FAST! What stood out the most was how transparent and responsive everyone was. They answered every question we had, kept us informed throughout the process, and were available whenever we needed them, literally 24/7. A special shout-out to Nicole, Jean, Larry, Robert, and all of the other crew members who helped us through this process. Your professionalism, hard work, and kindness did not go unnoticed, and we truly appreciate everything you've done for our family. Now... NEXT UP: REPAIRS! 😊 Thank you, United Restoration Inc., for making a difficult situation so much easier to navigate. We highly recommend your team!

It all started with a leak from my ceiling in the laundry room while I was away on travel. I did not know what to do at first, I hesitantly talked to my insurance which turned out to be an easy process since they would place me in contact with United Restoration. Coy, call me not long after speaking with my insurance, agreed on a date to meet, and when the date arrived he showed up well before the time agreed upon. He pointed out the location where the leak originated then proceeded to explain exactly rhe next steps to correct the problem. He systematically had different skilled professionals show up to the job, and take care of business. The floor, vanity, toilet, and ceiling had to be replaced with the final step of painting. His personnel left my laundry, and bathroom as if nothing had ever happened before. Coy was very respectful, energetic, on time, explained every step of the process and worked with my needs. I was able to pick my own materials to ensure the job was of my full satisfaction. Will definitely recommend them and asked for their services when needed.

United Restoration were very responsive and helpful for all stages of the kitchen repair from water damage. They did an outstanding job.

Due to a water leak, we needed to have the master bathroom torn out and replaced. United Restoration was an enormous help with this project. I initially reached out to Rance, who quickly responded and put us in the capable hands of Joe Burt. Joe oversaw every phase of the project from demolition through the finishing touches. Joe stayed proactive and involved with our insurance company from the start. His experience and efforts proved particularly useful in achieving a 180-degree flip of our claim, which was initially denied in its entirety, to full coverage in a relatively short time. Rance and Joe have a lifetime of experience in restoration and remodeling. They do this work day in and day out, and yet remain very empathetic toward the owners who likely find themselves abruptly forced into the unfamiliar process of putting their home or business back together after an unforeseen event. What easily could have been a very unpleasant process actually was stress-free for us, and it was Rance and Joe that made the difference. Over the course of the project, we had several employees of United Restoration in our home to complete the work, and with each one, it felt like meeting a new member of the United Restoration family. They all worked together seamlessly with one common goal: to complete the work correctly and to our satisfaction. Without exception, all of the tradesmen were highly skilled and experienced in their particular area of expertise. More importantly, though, you couldn’t ask for a higher caliber of people to come into your home. They were all very polite and respectful of us and our home throughout the entire job. Additionally, they were careful to cover the floors where they needed to walk and cleaned up thoroughly before they left for the day. It was this attention to detail that made all the difference. United Restoration gets the highest rating possible from us and will be the only call we make for this type of work in the future.