Company Facts
Reviews Across the Web
Aggregated rating of 4.8/5 from 42 reviews across platforms.
What customers mention most
From the 38 most recent Google reviewsCounts show how many recent reviews mention each item. Aggregated from real customer reviews only.
Most Recent Reviews
This company wasted my time by not showing up after coming to my house twice to measure for work needed. Never received a quote even after promised i would get one. This is called "ghosted." I would never recommend this company.
Cesar and the team at United Restoration were awesome to work with and I highly recommend them! We had a family member pass away that lived in NM. We live in TX. Upon visiting the home after the funeral, we found house had flooded and there was significant mold damage. Due to us traveling back to Texas, Cesar agreed to have someone out the next day and when Eric showed up, his review of the situation was exceptional! We managed this clean up from a distance and were very fortunate to find a company we could trust, who worked so thoughtfully with us and followed through on what needed to be done. They even provided pictures for us to see what was occurring. Thank you Cesar. You and your team are much appreciated and I highly recommend your services!
We now have a gentleman named Rogelio is our driver. He is absolutely amazing. We have lived on this block for six years and we have never had trash pick up done this early. I truly commend him for doing his job so well and I speak for everybody in the neighborhood.
The recent flooding in Roswell caused extensive damage to our home and belongings. I contacted United Restoration for mitigation services, and they were able to start almost immediately. From beginning to end, my husband and I have been so impressed with Cesar and his crew. They are efficient, hardworking, knowledgeable, and kind. The last factor may not seem that necessary, but when your family is hit with a disaster, some kindness goes a long way. Many houses in our area were flooded, so I had the chance to see several other mitigation companies come and go on our street. I can't speak to the quality of their services, but I can say that United came across far more professional than any of the other companies I saw. Cesar and his crew are well-versed in the dangers of flood waters and take precautions accordingly. They work quickly, utilizing professional equipment and contacts, and they were the only ones I saw who hauled away carpets, walls, etc. themselves. The rest left a pile curbside. The more I observed, the more grateful I was that we were able to secure their services. We felt so confident in their abilities from the beginning that we knew almost instantly we also wanted to hire them for the rebuild. I truly can't speak highly enough about our experience with United. Cesar truly seems to have the needs of his client at heart, and as we move into the repair phase, I feel confident that he'll do all he can to ensure we pay as little out of pocket as necessary. He's been so patient in explaining everything to us along the way (sometimes more than once), and he and his crew have gone out of their way to help with tasks above and beyond their job. They have been great with our young son, they were so sweet to our cat when she refused to leave the premises, and they've just been all-around amazing to work with.
I’ve been gypped by several dishonorable companies and contractors but i’m proud to say United restored my faith in integrity and workmanship. So glad I chose them!!
About United Restoration And Improvement LLC
United Restoration And Improvement LLC is based in Rio Rancho, New Mexico, with an office located at 3800 Midway Pl NE f, Albuquerque, NM 87109. The company focuses on helping property owners recover from sudden, damaging events, and it is reachable around the clock for urgent needs. Prospective clients can expect a firm that advertises continuous availability, with staffed emergency response every day of the week.
The company’s core services are water damage restoration and fire damage restoration. For water events, work commonly begins with a careful assessment of affected areas to identify the source and scope of the intrusion. Typical steps include water removal and drying to prevent ongoing damage, along with moisture monitoring to track progress. These actions are intended to limit secondary problems such as mold growth, and to help stabilize the property so owners can move toward repair and recovery.
Fire damage restoration at United Restoration And Improvement LLC addresses both the visible and hidden effects of a fire. Service work generally includes removing ash and soot, deodorizing spaces to reduce lingering smoke odors, and cleaning surfaces and contents when possible. Stabilizing compromised areas and protecting unaffected spaces during cleanup are also part of practical restoration, as property owners work to return their homes or businesses to usable condition.
Because emergencies can occur at any hour, the company emphasizes its 24 hour availability. That round the clock readiness is intended to provide prompt response whether the issue arises in the middle of the night, on a weekend, or during a holiday. Quick initial action after water or fire incidents can reduce the extent of damage, and the firm’s stated schedule reflects an emphasis on being reachable whenever immediate help is needed.
United Restoration And Improvement LLC’s online presence includes customer feedback, reflected in a 4.8 Google rating from 42 reviews. That rating indicates a pattern of positive experiences shared by past clients on that platform. For local property owners evaluating restoration options, the rating and the documented number of reviews can serve as one source of insight into how others have perceived the company’s work and responsiveness.
Overall, United Restoration And Improvement LLC positions itself as a local, accessible restoration resource for water and fire emergencies. Their stated focus is on timely, practical intervention and remediation activities that help property owners stabilize damage, begin cleanup, and move toward recovery. The combination of specialized service focus, a physical office in the Albuquerque area, and continuous emergency availability frames the company’s approach to assisting clients after disruptive events.
Services Offered
Credentials & Certifications
- State LicensedNot verified by Restoringly
- Fully InsuredNot verified by Restoringly
IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.
We have not yet verified licensing or insurance for this company. Ask them directly for proof of license and insurance before hiring.
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Frequently Asked Questions
What services does United Restoration And Improvement LLC offer?
United Restoration And Improvement LLC offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Rio Rancho, NM area.
Does United Restoration And Improvement LLC offer 24/7 emergency service?
Yes. United Restoration And Improvement LLC is available 24 hours a day, 7 days a week for emergency response.
How is United Restoration And Improvement LLC rated by customers?
United Restoration And Improvement LLC holds 4.8/5 on Google from 42 reviews, a A+ grade from the Better Business Bureau.
Is United Restoration And Improvement LLC licensed and insured?
Restoringly has not yet verified licensing, insurance, or certifications for United Restoration And Improvement LLC. Ask them directly for proof before hiring.
What areas does United Restoration And Improvement LLC serve?
United Restoration And Improvement LLC serves Rio Rancho, NM and the surrounding area, operating from 3800 Midway Pl NE f, Albuquerque, NM 87109.
How do I contact United Restoration And Improvement LLC?
Call (505) 302-3784, visit their website, or request a free quote through Restoringly using the form on this page.
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