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Towne Fire and Water Damage Restoration

South Bend, IN

Runner-Up in South Bend, IN
4.9
134 Reviews
4.9
On Google
24/7
Availability
4
Services Offered

Company Facts

Address
53358 Co Rd 11, Elkhart, IN 46514
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 4.9/5 from 134 reviews across platforms.

Google Reviews
4.9
134 reviews
Yelp
No verified Yelp profile found
Better Business Bureau
View BBB profile
Accreditation unknown
BBB rating

Most Recent Reviews

Jeff Sargent
Jun 16, 2026

Towne Restoration was great to work with under trying circumstances. Had an upstairs leak that flooded out our first floor bathroom. Towne showed up within hours and got their equipment setup. Blake was very thorough and checked up on the progress every day until it was dried out. Their demolition was expert and clean. Very highly recommended!

Laura Davis
May 28, 2026

Kayd and Paulina came out today on time and promptly took care of all the water mess and muck under our manufactured home where the leak happened. It looks amazing and they where very diligent and worked efficiently to get the job done. They helped me figure out where to plug the multi day fans also since we don't have an outside outlet. I will update with pictures of the finished product once the fans are out. Thank you so much for your amazing work and Matt for working us into his schedule and working with us on the timeline for the delay in insurance coverage. Absolutely amazing team and outstanding customer service!

Haylee Morgan
May 15, 2026

Kayd and Blake were extremely thorough and very nice during this whole process I had water damage due to an accident of a professional they came and gave me a reasonable quote. Got the work done explained everything very thoroughly and nicely to me in a way that I could understand. We’re very respectful. The entire time did amazing work. I highly recommend them . This was by far an amazing experience due to the stressfulness of the situation

Theresa Golden
May 8, 2026

Towne Restoration has done an amazing job! This is my first experience with water damage like this and the whole team has been great from the beginning with Russ getting the initial assessment done quickly and the crew, Kayd, Brendan and Bailey quickly and efficiently removing everything wet and setting up the drying equipment. They were all very friendly, knowledgable, and professional. Answered all questions and explaining the process as they went. My dog loved them all too! Highly recommend!

Patti LaBaumbard
May 5, 2026

Kayd, Brendan and Blake were excellent to work with. I had a water mess in my basement with fairly new carpet and was so worried it would be ruined. These men came in the door and immediately looked at the situation and told me, step by step, what would be done to restore the carpeting and walls. It was so reassuring and I was relived. I am so grateful for that level of customer service. It’s not so common anymore. They also walked me through what to expect over the next few days and gave me a personal phone number if I had questions or concerns. These three men were polite, professional and it was obvious the truly cared about me as the customer. I highly recommend this team for any water restoration!

About Towne Fire and Water Damage Restoration

Towne Fire and Water Damage Restoration is a South Bend area restoration provider with an office address at 53358 Co Rd 11, Elkhart, IN 46514. The company specializes in water damage restoration and fire damage restoration, and maintains around the clock availability for emergency response. Local customers have rated the business highly on Google, with a 4.9 average from 134 reviews, reflecting consistent positive experiences with response and workmanship.

When water intrusion affects a home or business, Towne focuses on rapid assessment and mitigation to limit further damage. Typical water services include inspection and moisture mapping, controlled removal of standing water, and the strategic placement of drying equipment and dehumidifiers. Technicians monitor drying progress and adjust equipment as conditions change, communicating the plan and next steps so property owners understand what is happening and why. This practical approach helps preserve building materials and personal property whenever possible.

Fire damage restoration for affected properties addresses both visible and hidden impacts of a fire event. Towne’s restoration work involves addressing structural stabilization, removing charred materials and debris, and cleaning smoke residues from surfaces and contents. Odor control and smoke mitigation are also part of bringing a property back to a livable condition, and the team coordinates necessary cleanup steps to prepare spaces for repairs or full restoration. Throughout the process, clear explanations of the work to be done help homeowners make informed decisions.

Customer feedback consistently highlights responsiveness, professionalism, and thoroughness. Reviewers frequently note that crews arrived promptly, worked efficiently, and took time to explain the scope of work and the drying or cleaning process. Many customers mention respectful service and attention to detail, and that the team worked around schedules and practical constraints at the property. Those themes point to a focus on steady communication and careful execution, particularly important during the stress of a property emergency.

Because emergencies can happen at any hour, Towne’s 24 hour availability means teams can mobilize for immediate mitigation, a step that often limits longer term damage and expense. For local property owners, having a restoration partner who responds quickly and communicates clearly can make the recovery process less disruptive. Towne’s high Google rating reflects the experiences of many homeowners who report satisfactory outcomes after water or fire incidents.

Towne Fire and Water Damage Restoration presents itself as a hands-on option for residents and business owners in the South Bend and Elkhart area who need rapid, practical help after water or fire loss. The company emphasizes practical mitigation, steady communication, and thorough cleanup to help restore affected properties. For emergency situations, Towne is available 24 hours a day to begin stabilization and restoration work as soon as possible.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Smoke Odor Removal
Deep cleaning and deodorization.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly
  • IICRC CertifiedSelf-reported, not verified by Restoringly

IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.

Photos

Towne Fire and Water Damage Restoration photo

Frequently Asked Questions

What services does Towne Fire and Water Damage Restoration offer?

Towne Fire and Water Damage Restoration offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the South Bend, IN area.

Does Towne Fire and Water Damage Restoration offer 24/7 emergency service?

Yes. Towne Fire and Water Damage Restoration is available 24 hours a day, 7 days a week for emergency response.

How is Towne Fire and Water Damage Restoration rated by customers?

Towne Fire and Water Damage Restoration holds 4.9/5 on Google from 134 reviews.

Is Towne Fire and Water Damage Restoration licensed and insured?

Restoringly has not verified licensing or insurance for Towne Fire and Water Damage Restoration, but the company lists these certifications: IICRC Certified. Ask them directly for proof of license and insurance before hiring.

What areas does Towne Fire and Water Damage Restoration serve?

Towne Fire and Water Damage Restoration serves South Bend, IN and the surrounding area, operating from 53358 Co Rd 11, Elkhart, IN 46514.

How do I contact Towne Fire and Water Damage Restoration?

Call (574) 295-2174, visit their website, or request a free quote through Restoringly using the form on this page.

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