Total Restoration

Total Restoration is a restoration company serving the Waterbury, Connecticut area from its location at 77 Old Brickyard Ln #7, Berlin, CT 06037. The company is described as a prompt, courteous, and professional crew that specializes in water damage restoration and mold remediation, and also provides fire damage restoration services. Their approach emphasizes steady communication and attentive service, helping homeowners and property managers navigate stressful situations with clear information and practical steps.

Emergencies do not wait for business hours, and Total Restoration is available around the clock. The company operates 24 hours a day, seven days a week, and makes emergency response a central part of its service offering. This continuous availability supports rapid on-site assessment and immediate action when leaks, floods, or other incidents threaten a property. Homeowners can expect a focus on timely arrival, ongoing updates, and assistance in understanding what to expect during the restoration process.

Water damage restoration commonly involves removing standing water, accelerating drying, and monitoring moisture to reduce the risk of secondary damage. For local property owners this means prompt extraction and drying to protect building materials and personal items, along with cleaning and deodorizing affected areas as needed. Total Restoration’s work in this area aims to stabilize conditions quickly, limit the spread of moisture, and provide guidance about the next phases of repair and recovery so that restoration moves forward in an organized way.

Mold remediation addresses the conditions that allow mold to grow, and the steps taken typically include inspection, containment of affected areas, removal or remediation of contaminated materials, and measures to control moisture going forward. For households and businesses, this process helps restore a safer indoor environment while minimizing disruption to daily life. Total Restoration approaches mold concerns with attention to detail and clear communication, helping clients understand where problems originated and what practical steps are next.

Fire damage restoration involves more than repairing visible burns, it also includes removing smoke residue, addressing soot and odors, stabilizing damaged areas, and helping secure a property after an incident. This work helps create a recoverable baseline so contractors, insurers, and homeowners can plan rebuilding or repairs. The team’s focus on thorough cleanup and careful handling of personal property supports a smoother recovery after fire or smoke exposure.

Customer feedback and overall satisfaction are central to Total Restoration’s reputation. The company holds a five star rating on Google from 295 reviews, reflecting consistent praise for responsiveness, professionalism, clear communication, and respectful crews. Reviewers frequently note the company’s organization and helpfulness in guiding clients through each stage of restoration. For anyone facing water, mold, or fire issues in the Waterbury area, Total Restoration presents itself as a reliable 24/7 resource to assess problems, carry out restoration work, and keep property owners informed throughout the recovery process.