Company Facts
Reviews Across the Web
Aggregated rating of 4.9/5 from 72 reviews across platforms.
What customers mention most
From the 50 most recent Google reviewsCounts show how many recent reviews mention each item. Aggregated from real customer reviews only.
Most Recent Reviews
Kevin and team did a wonderful job! We had significant water come through ceiling . Kevin showed up same evening and was able diagnose situation to set up game plan to dry out ceiling , walls and save hardwood floor. He and his team were highly professional and efficient.
The restoration was done quickly! The contractor was very responsive and efficient! All the employees were respectful of our property.
We had flooding in our basement which required us to make flood cuts on the drywall and dry things out. Kevin and his team were thorough, knowledgeable, honest and friendly.
Kevin and team got right on our water removal issue. From super communication, conscientious and caring follow through, to a fair price. We rate them a high 5. Thank you so much. Ron &Donna, Cincinnati
Kevin is wonderful to work with! Professional and quick with communication. I would recommend Thompson’s Restoration to all and my family.
About Thompson Restoration
Thompson Restoration is a Covington, Kentucky based restoration company with a physical location at 28 Kenton Lands Rd C, Erlanger, KY 41018. The firm provides professional 24/7 service restoring homes and businesses affected by flooding, fire, mold and sewer backup. Available around the clock, Thompson Restoration handles emergency calls any day of the week, and emphasizes rapid response when problems threaten property and possessions.
The company focuses on water damage restoration, addressing the immediate and follow up needs that come with flooding, burst pipes and sewage incidents. Typical work in this area includes emergency mitigation, water extraction, targeted drying and dehumidification, and efforts to salvage floors, walls and personal property whenever possible. Thompson Restoration approaches water losses with the goal of stabilizing conditions quickly to limit further deterioration and to prepare structures for any required rebuild or repairs.
Mold remediation is another core service. Remediation generally begins with assessment and containment of affected areas to prevent cross contamination. The process often includes removal or cleaning of impacted materials, HEPA filtration and air quality measures, and steps to lower moisture conditions that support mold growth. For property owners dealing with visible mold or musty odors after water events, Thompson Restoration aims to identify sources and reduce biological hazards so interiors can be returned to safer, more habitable conditions.
Fire damage restoration services are offered to address the wide range of issues that follow a fire. Restoration work typically involves soot and smoke cleanup, odor reduction, removal of debris and water extraction when firefighting has introduced secondary moisture damage. The company also attends to stabilization and cleaning tasks needed to make structures secure and to prepare properties for rebuilding or cosmetic repair. Thompson Restoration helps coordinate the initial restoration tasks that make subsequent construction or repairs more straightforward for property owners.
Customers consistently note the company’s responsiveness and communication during emergencies. Reviewers have described prompt arrivals, clear explanations of steps to take, respectful crews and attention to detail as hallmarks of the experience. Thompson Restoration’s teams are frequently described as efficient and conscientious, and customers have highlighted helpful guidance through decision points during the restoration process. The company’s round the clock availability supports a focus on quick mitigation to protect belongings and reduce the extent of long term damage.
Thompson Restoration’s reputation in the community is reflected in its Google rating of 4.9 from 72 reviews. Property owners seeking emergency support for water, mold or fire incidents will find a locally based company that emphasizes fast response, thorough mitigation and consistent communication. Thompson Restoration serves both residential and commercial clients in the Covington area, offering an option for those who need immediate attention to a damaging event at any hour.
Services Offered
Credentials & Certifications
- State Licensed
- Fully Insured
- IICRC CertifiedSelf-reported, not verified by Restoringly
IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.
Photos




Frequently Asked Questions
What services does Thompson Restoration offer?
Thompson Restoration offers water damage restoration, mold remediation, fire damage restoration, smoke damage removal in the Covington, KY area.
Does Thompson Restoration offer 24/7 emergency service?
Yes. Thompson Restoration is available 24 hours a day, 7 days a week for emergency response.
How is Thompson Restoration rated by customers?
Thompson Restoration holds 4.9/5 on Google from 72 reviews, 5.0/5 on Yelp.
Is Thompson Restoration licensed and insured?
Thompson Restoration states on its website that it is state licensed and insured. It also lists these certifications: IICRC Certified.
What areas does Thompson Restoration serve?
Thompson Restoration serves Covington, KY and the surrounding area, operating from 28 Kenton Lands Rd C, Erlanger, KY 41018.
How do I contact Thompson Restoration?
Call (513) 667-5537, visit their website, or request a free quote through Restoringly using the form on this page.
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