Company Facts
Reviews Across the Web
Aggregated rating of 5.0/5 from 67 reviews across platforms.
Most Recent Reviews
I had a great experience with The Mold Chick. From the initial inspection to the completion of the remediation, everything was handled professionally and thoroughly. She was knowledgeable, honest, and took the time to explain the entire process so I understood exactly what was being done. The work was completed on schedule, and the affected area was left clean and free of mold. I appreciated the attention to detail and the clear communication throughout the project. If you’re dealing with mold issues and want someone reliable and trustworthy, I highly recommend The Mold Chick.
I had an excellent experience with this floor mold remediation company. From the initial inspection to the final cleanup, the team was professional, knowledgeable, and thorough. They clearly explained the extent of the mold issue, outlined the remediation process, and completed the work on schedule. The technicians were respectful of my home, maintained a clean work area, and paid close attention to detail. Since the treatment was completed, I’ve noticed a significant improvement in air quality and have peace of mind knowing the problem was addressed correctly. I highly recommend this company to anyone dealing with mold issues and looking for reliable, high-quality service.
Highly recommend!!! Valerie was extremely helpful, knowledgeable, and professional throughout the entire process. She was very thorough, made sure everything was done correctly, and followed through on every promise she made. It’s hard to find companies that are this honest, trustworthy, and reliable these days. On top of that, they do amazing work. I couldn’t be happier with the experience!
HIGHLY RECOMMED! After reaching out to Refined Restorations as a company who was able to help a veteran who was having respiratory difficulties. Valerie quickly diagnosed the problem. recognizing the duct work needed to be cleaned and sanitized. When the work was completed, she showed what was decades of dust and dirt from inside the duct work. She also followed up 2 weeks later to ensure satisfaction with the service and the health of the veteran who is doing great. Valerie is an amazing, professional person to work with. Thank God there are people like her.
I can’t say enough good things about Refined Restoration. They were extremely prompt in responding to an emergency when water was coming into my basement from outside the house. From the very first interaction, the team was professional, knowledgeable, and genuinely personable, which made a stressful situation much easier to deal with. They clearly knew what they were doing and took the time to explain not only how they were fixing the issue, but how to prevent it from happening again. Their pricing was fair and honest, and they documented the entire restoration process with photos as the work was being completed. They went above and beyond by carefully moving and replacing all of my furniture, and even cleaned and returned the rugs that had been exposed to standing water. That level of care really stood out. I would highly recommend Refined Restoration and would absolutely use them again in a heartbeat.
About The Mold Chick
The Mold Chick is a Rochester based restoration company located at 37 Stonewood Ave, Rochester, NY 14612. The firm focuses on water damage restoration, mold remediation, and fire damage restoration, and also provides sewage remediation and carpet cleaning services. Available 24 hours a day, seven days a week for emergencies, The Mold Chick serves local property owners who need timely, practical help with damage and contamination issues. The company’s five star Google rating from 67 reviews reflects consistent positive feedback from customers across a range of urgent and routine jobs.
When addressing mold, The Mold Chick begins with a careful assessment of the affected area and then proceeds with containment and remediation steps appropriate to the situation. For homeowners, that typically means isolating the problem to prevent spread, removing contaminated materials when necessary, and cleaning and drying surfaces to reduce the chance of recurrence. Staff communication is a priority, with clear explanations of the findings and the planned work so property owners understand what to expect throughout the project. Attention to cleanup and respect for the home environment are emphasized as part of the process.
Water damage restoration services center on prompt response and minimizing further harm to building materials and contents. Emergency response is available day or night to begin water extraction, drying, and drying monitoring as conditions warrant. The Mold Chick focuses on practical mitigation measures intended to limit structural damage and reduce the potential for secondary problems such as mold growth. Customers can expect work that aims to restore affected areas efficiently while keeping disruption to a minimum.
Fire damage restoration work addresses the particular challenges of soot, smoke odor, and soiled surfaces after a fire event. The Mold Chick works to remove debris and clean affected surfaces, and coordinates cleaning or stabilization steps that help property owners recover livable space as quickly as possible. Restoration efforts are handled with sensitivity to the homeowner’s needs, including care for personal items and efforts to leave the property as clean and orderly as possible when work is complete.
Sewage remediation and carpet cleaning are additional services that support household health and comfort. Sewage remediation involves safe cleanup and sanitation measures designed to remove contaminants and reduce health risks, while carpet cleaning helps restore appearance and hygiene after spills, soiling, or as part of broader restoration work. These services are provided with an emphasis on thoroughness and follow up to ensure that the work performed meets the expectations set at the start of the job.
Across services, The Mold Chick emphasizes professionalism, clear communication, and thorough cleanup. The company’s around the clock availability makes it a resource for Rochester property owners facing unexpected water, mold, or fire issues. The combination of emergency readiness and customer-focused practices aims to give homeowners confidence that their concerns will be addressed promptly and respectfully.
Services Offered
Credentials & Certifications
- State LicensedNot verified by Restoringly
- Fully InsuredNot verified by Restoringly
IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.
We have not yet verified licensing or insurance for this company. Ask them directly for proof of license and insurance before hiring.
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Frequently Asked Questions
What services does The Mold Chick offer?
The Mold Chick offers water damage restoration, mold remediation, fire damage restoration in the Rochester, NY area.
Does The Mold Chick offer 24/7 emergency service?
Yes. The Mold Chick is available 24 hours a day, 7 days a week for emergency response.
How is The Mold Chick rated by customers?
The Mold Chick holds 5.0/5 on Google from 67 reviews.
Is The Mold Chick licensed and insured?
Restoringly has not yet verified licensing, insurance, or certifications for The Mold Chick. Ask them directly for proof before hiring.
What areas does The Mold Chick serve?
The Mold Chick serves Rochester, NY and the surrounding area, operating from 37 Stonewood Ave, Rochester, NY 14612.
How do I contact The Mold Chick?
Call (585) 441-4495, visit their website, or request a free quote through Restoringly using the form on this page.
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