4.9
54 Reviews
4.9
On Google
24/7
Availability
4
Services Offered

Company Facts

City
Provo, UT
Address
356 S Mountain Way Dr, Orem, UT 84058
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 4.9/5 from 54 reviews across platforms.

What customers mention most

From the 47 most recent Google reviews
Experience
Quick response21Professional staff20Clear communication9Helped with insurance8Customer focused8Attention to detail6Managed the process4Helped with price4
Services mentioned
Water extraction and drying15Reconstruction and repairs10Emergency cleanup8Leak detection and repair6Cleanup and debris removal5Mold remediation4Bathroom rebuild3

Counts show how many recent reviews mention each item. Aggregated from real customer reviews only.

Most Recent Reviews

Shonagh Davis
Jul 3, 2026

When our basement apartment flooded, we were referred to Disaster Company who immediately put our fears to rest. Kristina got an emergency crew out within a half hour. Derek and Isaac were wonderful during the demolition and dry out stage. They always kept us informed and cared about our home and comfort - two of the kindest young men we've ever met! Craig helped us understand the insurance process and helped immensely with our adjuster. We truly felt their concern for our worries and needs and that meant so much to us. Andrea and her rebuild crew did an amazing job to make sure our basement was restored to it's original quality, and knowing our renters were out of their home, got the work done as quickly as possible. We highly recommend The Disaster Company for the excellent quality of their work and genuine personal care for us!

Cameron Wilson
Jul 1, 2026

I had my basement flood on Father's Day and gave these guys a call. They got people out to me within an hour and quickly cleaned up the mess, and provided me with what I needed on what to do next. There are some issues with the landlord not wanting to pay/share the costs, but the disaster company has gone out of their way to make this affordable for me. 10/10 response and clean-up 10/10 customer service

Benjamin Frandsen
May 23, 2026

Craig and his team were extremely thorough, great at communicating the issues, and professional when dealing with the insurance company. I'm glad we went with them.

Will Jacobs
May 19, 2026

Great response with the water removal, it was on a Sunday and the water was still coming in! They were prompt and very effective, efficient ,and courteous ! Thanks for the service and availability.

Jay Hinton
May 7, 2026

Had them come out for water damage from flooding. Extremely thorough and detailed with their work!

About The Disaster Company

The Disaster Company is a restoration firm based in Provo, Utah, with an office located at 356 S Mountain Way Dr, Orem, UT 84058. The company focuses on helping homeowners and property managers recover from water and fire incidents. In the aftermath of an emergency, local residents find a team prepared to address the immediate needs of a damaged property, and to help stabilize conditions so longer term recovery can begin. The tone of the operation is professional and responsive, with an emphasis on practical steps that return a space to safe, usable condition.

Water damage restoration at The Disaster Company centers on prompt assessment and mitigation to limit ongoing damage. Property owners can expect services that identify the source and extent of water intrusion, remove standing water, and implement drying and dehumidification to reduce residual moisture. These activities typically include moisture monitoring and targeted cleaning, with attention to preventing secondary problems such as mold growth. For many households and businesses, thorough documentation of the condition and the response work also helps with next steps in repair and insurance processes.

Fire damage restoration work focuses on stabilizing the property and addressing the multiple effects of fire, smoke, and soot. The Disaster Company’s approach for local clients includes an assessment of structural and content damage, removal of soot and residue where possible, and techniques to mitigate lingering smoke odor. Restoring items that can be salvaged, cleaning affected surfaces, and preparing a property for subsequent repair work are common elements of the process. The goal is to reduce health risks and prepare the space so rebuilding or cosmetic repair can proceed efficiently.

Emergencies do not follow business hours, and The Disaster Company is available 24 hours a day, seven days a week for urgent situations. The company’s published hours reflect continuous availability, and this around-the-clock readiness is intended to provide reassurance to property owners facing late night or weekend losses. Rapid response in the early stages of water or fire damage often makes a meaningful difference in the amount of recovery required, and the company’s availability aims to meet that need.

Community feedback is reflected in a strong online reputation, with a 4.9 rating on Google from 54 reviews. That level of rating indicates consistent positive experiences reported by customers, and it serves as one indicator local residents use when choosing a restoration provider. Prospective clients often look for firms that combine technical restoration work with dependable communication and responsiveness, and the company’s rating suggests it meets many customers’ expectations.

For residents of Provo, Orem, and surrounding communities seeking water or fire damage restoration, The Disaster Company offers a locally based option with continuous emergency availability and focused services for post-loss recovery. The Orem office at 356 S Mountain Way Dr, Orem, UT 84058 serves as a convenient point of contact for inquiries and urgent calls, and the company’s service offerings are structured around returning properties to safe and functional condition following water or fire events.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Smoke Odor Removal
Deep cleaning and deodorization.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly
  • IICRC Certified FirmVerified against the official IICRC registry on 2026-08-05
  • IICRC: Applied Microbial Remediation TechnicianVerified 2026-08-05
  • IICRC: Applied Structural Drying TechnicianVerified 2026-08-05
  • IICRC: Carpet Cleaning TechnicianVerified 2026-08-05
  • IICRC: Carpet Repair and Reinstallation TechnicianVerified 2026-08-05
  • IICRC: Fire and Smoke Damage Restoration TechnicianVerified 2026-08-05
  • IICRC: Health and Safety TechnicianVerified 2026-08-05
  • IICRC: Odor Control TechnicianVerified 2026-08-05
  • IICRC: Upholstery and Fabric Cleaning TechnicianVerified 2026-08-05
  • IICRC: Water Damage Restoration TechnicianVerified 2026-08-05
  • IICRC CertifiedSelf-reported, not verified by Restoringly

Photos

The Disaster Company photoThe Disaster Company photoThe Disaster Company photoThe Disaster Company photoThe Disaster Company photoThe Disaster Company photo

Frequently Asked Questions

What services does The Disaster Company offer?

The Disaster Company offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Provo, UT area.

Does The Disaster Company offer 24/7 emergency service?

Yes. The Disaster Company is available 24 hours a day, 7 days a week for emergency response.

How is The Disaster Company rated by customers?

The Disaster Company holds 4.9/5 on Google from 54 reviews, 3.2/5 on Yelp, a A grade from the Better Business Bureau.

Is The Disaster Company licensed and insured?

Restoringly has not verified licensing or insurance for The Disaster Company, but the company lists these certifications: IICRC Certified. Ask them directly for proof of license and insurance before hiring.

What areas does The Disaster Company serve?

The Disaster Company serves Provo, UT and the surrounding area, operating from 356 S Mountain Way Dr, Orem, UT 84058.

How do I contact The Disaster Company?

Call (801) 741-0000, visit their website, or request a free quote through Restoringly using the form on this page.

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