Company Facts
Reviews Across the Web
Aggregated rating of 4.2/5 from 72 reviews across platforms.
What customers mention most
From the 46 most recent Google reviewsCounts show how many recent reviews mention each item. Aggregated from real customer reviews only.
Most Recent Reviews
I highly recommend Stanley Steamer for carpet cleaning and air duct/ vent cleaning. They stand behind their work 100% and immediately address any problems if they occur. I will definitely use their service again.
Awesome work. Bono was top notch. Called ahead of time...arrived on time. Very professional and helpful. Cleaning was quick and oh so worth it. Likely to become an annual thing. Online ordering/booking was quick and easy.
We scheduled an appointment online and were told that we would receive an email confirmation and then a phone call. We did not receive an email confirmation or any phone calls. Towards the end of the timeframe of our appointment I called them. The person that answered the phone did not have access to see if we even had an appointment. I told them I wasn't interested when they finally did finally show up. They alleged that they had called four times, which is not true. While I understand the need for appointment timeframes, the lack of communication was unacceptable.
We recently suffered a house fire. Michael and Jeff and their teams have been amazing every step of the way so far. Jeff's knowledge, training and professionalism is outstanding. He has walked us through every step thus far and I HIGHLY, HIGHLY recommend the Stanley Steamer of Rapid City team!
Bono and Lane cleaned our tile and it was so worth it! In addition, Bono was polite, conscientious, thorough and obviously takes great pride in his work. We will definitely use them again!
About Stanley Steemer
Stanley Steemer’s Rapid City presence operates from an address in Box Elder and provides water damage restoration to property owners in the area. Part of a veteran chain known for cleaning services, the location is tied to a broader company profile that includes carpet, upholstery, and air duct care. The Rapid City listing carries a Google rating of 4.2 based on 72 reviews, reflecting its standing among local customers and the wider network reputation.
The location advertises around the clock emergency availability, and regular business hours are listed as open 24 hours Monday through Saturday, with Sunday noted as closed. That combination indicates an emphasis on rapid response when urgent water damage events occur, while maintaining clearly posted local operating hours. For homeowners and business operators facing flooding, leaks, or other water intrusion, this availability can be important for initiating mitigation quickly.
Water damage restoration generally begins with an assessment to determine the source and category of the water, and to identify affected materials. Typical steps local property owners can expect include removal of standing water, structural and contents drying using air movers and dehumidifiers, moisture mapping and monitoring, and cleaning or sanitizing salvageable materials. Addressing water promptly helps limit secondary damage such as swelling, warping, staining, and potential microbial growth. The focus of restoration is to return affected areas to a dry, safe condition and to document the condition of materials for owners and their insurance processes.
Because Stanley Steemer is associated with cleaning services such as carpet and upholstery care, there is a natural overlap between restoration and cleaning work. Carpets and upholstery that have been exposed to clean water may be extractable and restorable, while HVAC and air duct care can play a role in improving indoor air quality after drying. For property owners, combining restoration efforts with professional cleaning can streamline recovery, reduce odors, and address residues left behind by water incidents.
The Rapid City location’s online profile and customer feedback provide one view of its performance. With a 4.2 Google rating from 72 reviewers, the listing indicates that a number of community members have engaged with the services and shared their impressions. Prospective clients can consider that rating alongside the advertised emergency availability and the chain’s broader service offerings when deciding how to proceed after a water event.
Overall, Stanley Steemer in the Rapid City area presents itself as a resource for water damage restoration with the backing of a national cleaning network. Local property owners confronting water intrusion can expect a focus on quick mitigation, drying, and cleaning measures appropriate to their situation, and the company’s listed hours and emergency availability are designed to support timely response when it is needed. The office location is 414 Americas Way Ste 4, Box Elder, SD 57719.
Services Offered
Credentials & Certifications
- State LicensedNot verified by Restoringly
- Fully InsuredNot verified by Restoringly
- IICRC Certified FirmVerified against the official IICRC registry on 2026-08-05
- IICRC: Applied Microbial Remediation SpecialistVerified 2026-08-05
- IICRC: Applied Structural Drying TechnicianVerified 2026-08-05
- IICRC: Carpet Cleaning TechnicianVerified 2026-08-05
- IICRC: Carpet Repair and Reinstallation TechnicianVerified 2026-08-05
- IICRC: Fire and Smoke Damage Restoration TechnicianVerified 2026-08-05
- IICRC: Health and Safety TechnicianVerified 2026-08-05
- IICRC: Odor Control TechnicianVerified 2026-08-05
- IICRC: Upholstery and Fabric Cleaning TechnicianVerified 2026-08-05
- IICRC: Water Damage Restoration TechnicianVerified 2026-08-05
We have not yet verified licensing or insurance for this company. Ask them directly for proof of license and insurance before hiring.
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Frequently Asked Questions
What services does Stanley Steemer offer?
Stanley Steemer offers water damage restoration in the Rapid City, SD area.
Does Stanley Steemer offer 24/7 emergency service?
Yes. Stanley Steemer is available 24 hours a day, 7 days a week for emergency response.
How is Stanley Steemer rated by customers?
Stanley Steemer holds 4.2/5 on Google from 72 reviews, 1.0/5 on Yelp, a A+ grade from the Better Business Bureau.
Is Stanley Steemer licensed and insured?
Restoringly has not yet verified licensing, insurance, or certifications for Stanley Steemer. Ask them directly for proof before hiring.
What areas does Stanley Steemer serve?
Stanley Steemer serves Rapid City, SD and the surrounding area, operating from 414 Americas Way Ste 4, Box Elder, SD 57719.
How do I contact Stanley Steemer?
Call (605) 721-9756, visit their website, or request a free quote through Restoringly using the form on this page.
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