Company Facts
Reviews Across the Web
Aggregated rating of 4.5/5 from 57 reviews across platforms.
What customers mention most
From the 50 most recent Google reviewsCounts show how many recent reviews mention each item. Aggregated from real customer reviews only.
Most Recent Reviews
I had an appointment today to get my rugs and stairway carpets cleaned. I made the appointment online and the quote total was around $300. The two guys arrived and I showed them the area. The man said he smelled pet urine strongly in my house. He said that there was a whole other process that had to be completed to get rid of pet stains and that it would be pricey. He asked the other guy to get a black light They closed the curtains and used the black light. The guy was amazed basically making it seem like a pet had peed everywhere all over the carpets. I don’t have a pet but the previous owners could have.He then asked how attached I am to the carpets. He said that it would probably cost $1200 or more to clean my carpets because of the process it takes to get rid of pet odor and stains. He said it would be cheaper to just get new carpet. He said that if it was just the regular clean, that the process would smell up my house with the scent of cat pee. I was shocked at that number because my house is very small and the carpets are in good shape. I obviously declined and they left after being there all of 10 minutes.
Called for an estimate and the lady was extremely rude. Bad customer service and according to the other reviews it’s best to stay away from their service in the first place. Would not recommend
Wish I could give a 4.5 stars here. Very professional and fast service. But was just a tad pricey. $200.00 for 45 minutes of work. With note, there was a $20 addon here at the request of I to add a deodorize for one room.
Do not waste your money! Go rent a rug doctor from Walmart, it does a much better job. They went through and "cleaned" 3 bedrooms and 2 living rooms in my house in 30 min? Everything was drenched like they didn't even try to extract any water. I thought it was clean until last week when we had a mess we needed to clean from the carpet. When you rent the rug doctor you buy their cleaners. I cleaned up the mess and still had some cleaner left so I kept using it on other areas that had been cleaned by SS a month prior, the amount of dirt that came out of the carpet was astonishing and disappointing. This was on a very low traffic area in our home and was not used much in the last month. What a waste of a thousand dollars. I would give zero stars if I could.
I highly recommend this company. They showed up as expected and communicated about their arrival time. The gals were very professional and friendly. They moved our furniture and we did not expect them too so it was a nice surprise. We got 5 star treatment. Thank you!!
About Stanley Steemer
Stanley Steemer in Duluth, Minnesota, serves local property owners from its location at 317 E Michigan St, Duluth, MN 55802. The Duluth team offers water damage restoration as a core service, and the business listing notes additional services including air duct cleaning, carpet cleaning, and service for area rugs and upholstery. Those looking for restoration or cleaning help in the Duluth area will find a facility that lists a broad set of cleaning and recovery options under one local name.
When water damage affects a home or business, the immediate priorities are assessment, removal of standing water, and rapid drying to limit further harm. Stanley Steemer’s water damage restoration work typically involves an initial evaluation of affected areas, extraction of excess water, and the use of drying and dehumidification equipment to restore moisture levels. Restoration for property owners often also includes cleaning and sanitation of materials that can be salvaged, and guidance about the next steps to return spaces to safe and usable condition. For many local residents, having a provider who can move quickly through these stages is important to reduce disruption to daily life.
Beyond water damage restoration, the business description emphasizes routine and specialty cleaning services that support property maintenance. Air duct cleaning can improve airflow and reduce dust circulation. Carpet cleaning and service for area rugs and upholstery help preserve textiles and refresh interiors after routine wear or incident-related soiling. These cleaning services often complement restoration work by addressing odors, stains, and particulate contamination that can follow water intrusion or everyday use.
Stanley Steemer in Duluth advertises round the clock emergency availability, and maintains business hours showing open 24 hours Monday through Saturday, with Sunday listed as closed. The company’s Google rating is 4.5 based on 57 reviews, reflecting how customers have evaluated their experiences. Local property owners who need urgent attention will note the stated emergency availability, while those seeking scheduled cleaning or restoration work can consult the listed business hours for planning.
Customers who have left feedback on public listings have highlighted responsiveness and clear communication as important aspects of their interactions. Team members are described in reviews as professional and focused on resolving issues, and many customers appreciate being kept informed about the steps involved in remediation or cleaning. Those themes suggest a practical approach that aims to minimize uncertainty during what can be a stressful time for homeowners and property managers.
For Duluth property owners facing water damage or looking to maintain carpets, rugs, upholstery, or air ducts, Stanley Steemer’s local presence offers a combination of restoration and cleaning services. Interested residents can visit the location at 317 E Michigan St, review the business listing for details, or reference the Google listing for ratings and customer comments. The company’s offerings are presented to help restore comfort and functionality to local homes and businesses after damage or as part of regular upkeep.
Services Offered
Credentials & Certifications
- State LicensedNot verified by Restoringly
- Fully InsuredNot verified by Restoringly
- IICRC Certified FirmVerified against the official IICRC registry on 2026-08-05
- IICRC: Applied Microbial Remediation TechnicianVerified 2026-08-05
- IICRC: Applied Structural Drying TechnicianVerified 2026-08-05
- IICRC: Carpet Cleaning TechnicianVerified 2026-08-05
- IICRC: Carpet Repair and Reinstallation TechnicianVerified 2026-08-05
- IICRC: Color Repair TechnicianVerified 2026-08-05
- IICRC: Health and Safety TechnicianVerified 2026-08-05
- IICRC: Leather Cleaning TechnicianVerified 2026-08-05
- IICRC: Odor Control TechnicianVerified 2026-08-05
- IICRC: Rug Cleaning TechnicianVerified 2026-08-05
- IICRC: Stone, Masonry and Ceramic Tile Cleaning TechnicianVerified 2026-08-05
- IICRC: Upholstery and Fabric Cleaning TechnicianVerified 2026-08-05
- IICRC: Water Damage Restoration TechnicianVerified 2026-08-05
- IICRC: Wood Floor Maintenance TechnicianVerified 2026-08-05
We have not yet verified licensing or insurance for this company. Ask them directly for proof of license and insurance before hiring.
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Frequently Asked Questions
What services does Stanley Steemer offer?
Stanley Steemer offers water damage restoration in the Duluth, MN area.
Does Stanley Steemer offer 24/7 emergency service?
Yes. Stanley Steemer is available 24 hours a day, 7 days a week for emergency response.
How is Stanley Steemer rated by customers?
Stanley Steemer holds 4.5/5 on Google from 57 reviews, 5.0/5 on Yelp, a A+ grade from the Better Business Bureau.
Is Stanley Steemer licensed and insured?
Restoringly has not yet verified licensing, insurance, or certifications for Stanley Steemer. Ask them directly for proof before hiring.
What areas does Stanley Steemer serve?
Stanley Steemer serves Duluth, MN and the surrounding area, operating from 317 E Michigan St, Duluth, MN 55802.
How do I contact Stanley Steemer?
Call (800) 783-3637, visit their website, or request a free quote through Restoringly using the form on this page.
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