Company Facts
Reviews Across the Web
Aggregated rating of 4.7/5 from 240 reviews across platforms.
What customers mention most
From the 50 most recent Google reviewsCounts show how many recent reviews mention each item. Aggregated from real customer reviews only.
Most Recent Reviews
We had Donald Michelin help with water damage. We couldn't have been happier with the quality of work and professionalism. Him and the person helping him we're very kind and completed the job in 2/3 the amount of time anticipated. Highly recommend!!!
Dan and Matteo were on time and professional, explaining in detail the process of removing the water damaged area of drywall and insulation and getting the restoration setup. They performed the removal work, cleaned everything up and finished at the time they indicated when they started.
Clayton and Julio were wonderful and pleasant!! Super professional 10/10
Dan, Matt and Matteo were everything I would have asked for- knowledgeable, respectful, helpful, punctual, kind and professional.
Where to start. First my crew Clayton, Julio,Joe, Michelin just was amazing. Called in the middle of the night. Showed up early in morning. They worked so good as a team. Everybody knew their jobs. They were polite,friendly understanding, just nice guys. I wouldn't want another team. They reassured me things will be ok. From Wally to Steve and the great guys who came to my house things were wonderful. Would use them and recommend them to anybody.
About SERVPRO of Worcester
SERVPRO of Worcester serves the Worcester community from its location at 10 Pullman Street, Worcester, MA 01606, offering professional water damage restoration and fire damage restoration services. The team is available around the clock for emergencies, with the business open 24 hours every day to respond when property owners need help most. Local customers have reflected that prompt, attentive service matters, and the company’s strong Google rating of 4.7 from 240 reviews speaks to consistent client satisfaction.
When water impacts a home or business, SERVPRO of Worcester focuses on rapid assessment and mitigation to limit further damage. Emergency response begins with identifying the source and extent of water intrusion, followed by removal of standing water and the use of drying and dehumidification techniques to stabilize affected areas. Technicians work to protect furnishings and finishes during the drying process and to reduce the risk of secondary problems such as mold growth, while keeping property owners informed about the steps being taken and progress along the way.
Fire-related incidents present a different set of challenges, and SERVPRO of Worcester’s approach centers on stabilization, cleanup, and restoration of both structure and contents. After an initial evaluation, the crew addresses immediate concerns like boarding and securing affected areas, then proceeds with soot and smoke removal, odor mitigation, and cleaning of salvageable items. Communication about what to expect and practical steps for recovery is emphasized, so homeowners understand the sequence of work and what will be done to restore living spaces.
Customers commonly note the company’s communication, professionalism, and courteous on-site behavior, which contribute to smoother projects during stressful times. Reviews convey appreciation for crews who explain work plans, protect furniture and floors, clean thoroughly at the end of each day, and show consideration for residents and their pets. Scheduling flexibility and clear walkthroughs before and after work are also highlighted, indicating a focus on tailoring service to each household’s needs and minimizing disruption while projects are in progress.
As a local provider, SERVPRO of Worcester emphasizes responsiveness and practical problem solving for property owners in the Worcester area. The staff’s familiarity with community needs supports effective planning and execution of restoration tasks, whether dealing with a sudden emergency or a complex cleanup. The company’s 24/7 availability underlines a commitment to being reachable and ready to mobilize when time is critical.
For homeowners and business owners facing the aftermath of water or fire damage, SERVPRO of Worcester offers an on-call restoration presence in Worcester, Massachusetts, backed by a high volume of positive customer feedback. The combination of emergency availability, clear communication, and thorough restoration work aims to help customers recover property, reduce disruption, and regain confidence in their living and working environments.
Services Offered
Credentials & Certifications
- State LicensedNot verified by Restoringly
- Fully InsuredNot verified by Restoringly
- IICRC Certified FirmVerified against the official IICRC registry on 2026-08-05
- IICRC: Applied Microbial Remediation TechnicianVerified 2026-08-05
- IICRC: Applied Structural Drying TechnicianVerified 2026-08-05
- IICRC: Commercial Drying SpecialistVerified 2026-08-05
- IICRC: Fire and Smoke Damage Restoration TechnicianVerified 2026-08-05
- IICRC: Trauma and Crime Scene TechnicianVerified 2026-08-05
- IICRC: Upholstery and Fabric Cleaning TechnicianVerified 2026-08-05
- IICRC: Water Damage Restoration TechnicianVerified 2026-08-05
- IICRC CertifiedSelf-reported, not verified by Restoringly
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Frequently Asked Questions
What services does SERVPRO of Worcester offer?
SERVPRO of Worcester offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Worcester, MA area.
Does SERVPRO of Worcester offer 24/7 emergency service?
Yes. SERVPRO of Worcester is available 24 hours a day, 7 days a week for emergency response.
How is SERVPRO of Worcester rated by customers?
SERVPRO of Worcester holds 4.7/5 on Google from 240 reviews, 2.5/5 on Yelp.
Is SERVPRO of Worcester licensed and insured?
Restoringly has not verified licensing or insurance for SERVPRO of Worcester, but the company lists these certifications: IICRC Certified. Ask them directly for proof of license and insurance before hiring.
What areas does SERVPRO of Worcester serve?
SERVPRO of Worcester serves Worcester, MA and the surrounding area, operating from 10 Pullman St, Worcester, MA 01606.
How do I contact SERVPRO of Worcester?
Call (508) 841-5221, visit their website, or request a free quote through Restoringly using the form on this page.
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