4.7
240 Reviews
4.7
On Google
24/7
Availability
4
Services Offered

Company Facts

Address
10 Pullman St, Worcester, MA 01606
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 4.7/5 from 240 reviews across platforms.

Most Recent Reviews

John McQueeney
Jun 30, 2026

Dan and Matteo were on time and professional, explaining in detail the process of removing the water damaged area of drywall and insulation and getting the restoration setup. They performed the removal work, cleaned everything up and finished at the time they indicated when they started.

Martha Bigelow
Jun 15, 2026

Just had Dan, Matteo and Matt here to clean our heating/cooling vents. They were friendly, professional, and did a great job. They even had a dog bone for our dog! I recommend serve pro of Worcester.

Mama Meme
Jun 15, 2026

Where to start. First my crew Clayton, Julio,Joe, Michelin just was amazing. Called in the middle of the night. Showed up early in morning. They worked so good as a team. Everybody knew their jobs. They were polite,friendly understanding, just nice guys. I wouldn't want another team. They reassured me things will be ok. From Wally to Steve and the great guys who came to my house things were wonderful. Would use them and recommend them to anybody.

Rebecka Baum Fletcher
Jun 4, 2026

My experience was absolutely superb even with a hiccup! It all began with — KIM — the most wonderful customer service representative on the phone I may have ever spoken to!!! I had a break-in and was dealing with more glass and emotions than I can even express! She was empathetic, Dispatched a crew nearly instantly, and an absolute joy to speak with after an incredibly emotionally, Overwhelming and terrifying experience! And after The service she was incredibly quick to supply me with the pictures I needed to continue with my insurance claim! Her customer service was Amazing from start to finish! The hiccup was that they sent out a team. The inadvertently left us with an incomplete service. I then called their weekend. Customer service line and spoke with — SEAN — Who was again Excellent in customer service and empathetic and incredibly rapid with a solution! He sent a new team who were absolutely fantastic — DAN and JOE — to remedy and more than complete the job! They went above and beyond My expectations! They even listened to me when I made a Couple suggestions about how somethings might be Fixed, and instead of just following their protocol, they took my suggestion and ran with it! Which I think is amazing flexibility in their line of work! They completed it thoroughly and in spectacularly in a very timely manner! Ultimately, it turned out to be an amazing Experience and was so easy and fast to resolve the hiccup, which I find even more impressive!!! You really don’t find customer service, service people, and people who actually take pride in their work anymore!!! They provided all of those things and more! Especially after such a traumatic event!!!

Sharon Wolfe
Apr 6, 2026

Damage from Ice Dam- techs opened wall and portion of ceiling; plus removed wall-to-wall carpet in Master BR. Clayton and Julio arrived as scheduled and explained what they would be doing in case we had any concerns. They protected furniture and floors and cleaned up when finished. They were able to complete the job in one day which was a plus. Would not hesitate to recommend ServePro based on oue experience so far!

About SERVPRO of Worcester

SERVPRO of Worcester serves the Worcester community from its location at 10 Pullman Street, Worcester, MA 01606, offering professional water damage restoration and fire damage restoration services. The team is available around the clock for emergencies, with the business open 24 hours every day to respond when property owners need help most. Local customers have reflected that prompt, attentive service matters, and the company’s strong Google rating of 4.7 from 240 reviews speaks to consistent client satisfaction.

When water impacts a home or business, SERVPRO of Worcester focuses on rapid assessment and mitigation to limit further damage. Emergency response begins with identifying the source and extent of water intrusion, followed by removal of standing water and the use of drying and dehumidification techniques to stabilize affected areas. Technicians work to protect furnishings and finishes during the drying process and to reduce the risk of secondary problems such as mold growth, while keeping property owners informed about the steps being taken and progress along the way.

Fire-related incidents present a different set of challenges, and SERVPRO of Worcester’s approach centers on stabilization, cleanup, and restoration of both structure and contents. After an initial evaluation, the crew addresses immediate concerns like boarding and securing affected areas, then proceeds with soot and smoke removal, odor mitigation, and cleaning of salvageable items. Communication about what to expect and practical steps for recovery is emphasized, so homeowners understand the sequence of work and what will be done to restore living spaces.

Customers commonly note the company’s communication, professionalism, and courteous on-site behavior, which contribute to smoother projects during stressful times. Reviews convey appreciation for crews who explain work plans, protect furniture and floors, clean thoroughly at the end of each day, and show consideration for residents and their pets. Scheduling flexibility and clear walkthroughs before and after work are also highlighted, indicating a focus on tailoring service to each household’s needs and minimizing disruption while projects are in progress.

As a local provider, SERVPRO of Worcester emphasizes responsiveness and practical problem solving for property owners in the Worcester area. The staff’s familiarity with community needs supports effective planning and execution of restoration tasks, whether dealing with a sudden emergency or a complex cleanup. The company’s 24/7 availability underlines a commitment to being reachable and ready to mobilize when time is critical.

For homeowners and business owners facing the aftermath of water or fire damage, SERVPRO of Worcester offers an on-call restoration presence in Worcester, Massachusetts, backed by a high volume of positive customer feedback. The combination of emergency availability, clear communication, and thorough restoration work aims to help customers recover property, reduce disruption, and regain confidence in their living and working environments.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Smoke Odor Removal
Deep cleaning and deodorization.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly
  • IICRC CertifiedSelf-reported, not verified by Restoringly

IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.

Photos

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Frequently Asked Questions

What services does SERVPRO of Worcester offer?

SERVPRO of Worcester offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Worcester, MA area.

Does SERVPRO of Worcester offer 24/7 emergency service?

Yes. SERVPRO of Worcester is available 24 hours a day, 7 days a week for emergency response.

How is SERVPRO of Worcester rated by customers?

SERVPRO of Worcester holds 4.7/5 on Google from 240 reviews, 2.5/5 on Yelp.

Is SERVPRO of Worcester licensed and insured?

Restoringly has not verified licensing or insurance for SERVPRO of Worcester, but the company lists these certifications: IICRC Certified. Ask them directly for proof of license and insurance before hiring.

What areas does SERVPRO of Worcester serve?

SERVPRO of Worcester serves Worcester, MA and the surrounding area, operating from 10 Pullman St, Worcester, MA 01606.

How do I contact SERVPRO of Worcester?

Call (508) 841-5221, visit their website, or request a free quote through Restoringly using the form on this page.

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