Company Facts
Reviews Across the Web
Aggregated rating of 4.7/5 from 27 reviews across platforms.
What customers mention most
From the 18 most recent Google reviewsCounts show how many recent reviews mention each item. Aggregated from real customer reviews only.
Most Recent Reviews
Amber,Kristi, Kae, and Andre were absolutely wonderful to work with! Amber was easy to get in touch with and kept everything moving like a well oiled machine. This is an awesome team. I can’t say enough good things about them
I am so disappointed in the way the technician treated my mom. The intent was to take advantage of an older adult over 80. My mom's toilet leaked, causing water to flood her bathroom and run into her bedroom closet. It was barely an inch of water. They attempted to charge her $3500 to suck up scarcely an inch of water. It was an attempt to take advantage of an older adult—shame on you, servpro, and your staff. I will NEVER use your company again. We found a reputable company that got the water up in less than 45 minutes and only charged $300.00. I am updating my review. I just spoke to the District manager KIM who HUNG UP on me when discussing why or how they came up with the price they gave my mom. This is the leadership servpro employed. Now I understand why they have shady practices; She was pissed because I did this review. She could not clearly explain why my mom was not given an option other than being charged $3500.00 for the work. She was so rude and unprofessional. Ridiculous. Imagine the District Manager hanging up in a customer's face! Like WOW!
My company had a water leak that caused mold. Not only was the Servpro team knowledgeable and provided efficient, yet thorough assessment, but also every team member was professional and polite. From initial call to the finished work, Servpro provided great service, and I am satisfied with their work. I highly recommend Servpro.
Blake Tumminello was very knowledgeable.
Very friendly and courteous. We were very happy with there work and staff were first class.!!!
About SERVPRO of The New Orleans Westbank
SERVPRO of The New Orleans Westbank provides water and fire damage restoration services to property owners in the Marrero and greater New Orleans Westbank area. Located at 5201 Westbank Expy Ste 106, Marrero, LA 70072, the company positions itself as a local resource for households and businesses dealing with sudden property damage. Community feedback is reflected in a 4.7 Google rating from 27 reviews, indicating a generally positive reputation among customers who have used its services.
When water damage affects a property, SERVPRO of The New Orleans Westbank focuses on containment and remediation to limit ongoing harm. Services typically begin with a thorough assessment of affected areas, followed by extraction of standing water, structural drying, moisture control, and cleaning to address soiling and potential contamination. The goal of these steps is to stabilize conditions and support the safe, practical restoration of materials and finishes, working with property owners to prioritize what needs attention first.
Fire damage restoration at this location addresses both visible and hidden effects of a fire event. Work commonly includes removal of debris and soot, cleaning of salvageable surfaces and contents, odor reduction efforts, and stabilization of areas made unsafe by heat or combustion. The approach aims to identify what can be restored on site and what requires more extensive repair or cleaning, while keeping property owners informed about the condition of their spaces and contents throughout the recovery process.
SERVPRO of The New Orleans Westbank is available around the clock for emergency needs, with business hours showing it open 24 hours a day, seven days a week. This continuous availability is intended to provide prompt access to restoration resources at any hour, which can be critical when trying to limit water migration or reduce further deterioration after a fire. Customers can reach out anytime for emergency response and initial guidance.
The company serves local property owners who require professional assistance after disruptive water or fire incidents. Its operations are focused on mitigation, cleanup, and restoration steps that help move a damaged property toward normal occupancy. Customers looking for local support will find a presence in the Westbank community and a record of positive online ratings that reflect customer experiences to date.
For property owners in Marrero and the surrounding New Orleans Westbank area facing water or fire damage, SERVPRO of The New Orleans Westbank offers an on-call option intended to reduce the stress and disruption of recovery. The physical location at 5201 Westbank Expy Ste 106, Marrero, LA 70072 serves as the local point of contact for arranging assessments and restoration services.
Services Offered
Credentials & Certifications
- State LicensedNot verified by Restoringly
- Fully InsuredNot verified by Restoringly
IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.
We have not yet verified licensing or insurance for this company. Ask them directly for proof of license and insurance before hiring.
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Frequently Asked Questions
What services does SERVPRO of The New Orleans Westbank offer?
SERVPRO of The New Orleans Westbank offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the New Orleans, LA area.
Does SERVPRO of The New Orleans Westbank offer 24/7 emergency service?
Yes. SERVPRO of The New Orleans Westbank is available 24 hours a day, 7 days a week for emergency response.
How is SERVPRO of The New Orleans Westbank rated by customers?
SERVPRO of The New Orleans Westbank holds 4.7/5 on Google from 27 reviews.
Is SERVPRO of The New Orleans Westbank licensed and insured?
Restoringly has not yet verified licensing, insurance, or certifications for SERVPRO of The New Orleans Westbank. Ask them directly for proof before hiring.
What areas does SERVPRO of The New Orleans Westbank serve?
SERVPRO of The New Orleans Westbank serves New Orleans, LA and the surrounding area, operating from 5201 Westbank Expy Ste 106, Marrero, LA 70072.
How do I contact SERVPRO of The New Orleans Westbank?
Call (504) 348-7526, visit their website, or request a free quote through Restoringly using the form on this page.
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