4.8
313 Reviews
4.8
On Google
24/7
Availability
4
Services Offered

Company Facts

Address
2525 NW Wilson St, Portland, OR 97210
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 4.8/5 from 313 reviews across platforms.

Most Recent Reviews

Martha Shilling
Jun 29, 2026

Keith came right over after I called and assured me it was a job he could do. He was right. He was quick and thorough. Thank you Keith!

Julie Love
Mar 13, 2026

We recently had a water incident at our home in Vancouver, WA, and SERVPRO of Southwest Portland was incredible to work with. Chris and his team — Leo, Luis, and Courtney — were exceptional from start to finish. They responded quickly, explained everything clearly, and handled the situation with professionalism and genuine care. What stood out most to me was how human they were throughout the process. In a stressful situation like this, I never once felt like anyone was trying to take advantage of the situation. Instead, they truly felt like they were on my side. My biggest goal was saving my floors, and they treated that goal like it was their own. Even our insurer, USAA, mentioned that SERVPRO is one of the best in the business, and after working with this team I can absolutely see why. If you need water damage restoration or water mitigation in the Portland or Vancouver area, I highly recommend Chris and his team. Thank you again to Chris, Leo, Luis, and Courtney for taking such great care of our home.

Keiry Rod
Mar 11, 2026

Chris , Keith , Leo & Lui did a great job, our offices were flooded at the 5 centrepoint building, they came in right away and dried everything in a timely manner! I highly recommend Servpro. Awesome job.

James Miller
Feb 25, 2026

Chris kept me in the loop and was always on time. Aron and Keith were prompt and professional and did a first class job. Hana was easy to reach and followed up my request as promised. I would recommend them highly.

Gary Gross
Feb 12, 2026

We needed emergency remediation assistance and ServPro was onsite within an hour to give a quote. Chris, John, and Aaron were very professional and efficient. They worked with our timeline and we were able to turn the situation around and open for business that night. Thank you ServPro!

About SERVPRO of Southwest Portland

SERVPRO of Southwest Portland serves Portland area property owners from its NW Wilson Street location, providing restoration services with a focus on responsiveness and practical help. The team centers its work on restoring livable, functional spaces after damaging events, combining professional equipment and organized workflows to limit disruption for homeowners and business operators. Serving a diverse local community, the company emphasizes clear communication, respectful crew conduct, and careful attention to the needs of each property.

Water damage restoration is a primary service, and the company addresses the full range of issues property owners face after leaks, floods, or plumbing failures. That work typically begins with a prompt assessment of affected areas to identify standing water, moisture intrusion, and materials that require drying or removal. Rapid extraction and industrial drying equipment are used to halt ongoing water migration, followed by dehumidification and moisture monitoring to guide repairs. The goal is to stabilize structures and finishes, limit secondary damage such as mold growth, and prepare the property for any needed rebuilding or cosmetic work.

Fire damage restoration services focus on recovering properties after smoke, soot, and heat-related impacts. Initial steps include a thorough inspection to document damage and determine what can be salvaged. Cleaning protocols address soot and smoke residues on surfaces, while targeted deodorization helps reduce lingering odors. Structural and finish repairs are coordinated with a view toward returning the space to normal use, and the company works to minimize inconvenience to occupants throughout the restoration process.

Customers consistently cite prompt emergency response and clear explanations of each step, and SERVPRO of Southwest Portland makes 24 hour emergency availability a central feature of its service model. Being open around the clock allows crews to begin mitigation as soon as an incident is reported, which helps reduce the extent of loss. Throughout mitigation and cleanup, the company prioritizes keeping property owners informed, explaining options and progress so decisions can be made with confidence.

The company is experienced in handling challenging and sensitive cleanup situations that require discretion and thoroughness. Teams are accustomed to working in occupied homes and commercial spaces, and they coordinate with property owners to respect pets, personal items, and ongoing activities during remediation. Whether dealing with complex moisture migration, extensive soot removal, or difficult debris situations, the approach focuses on safety, containment, and stepwise restoration to protect health and property.

SERVPRO of Southwest Portland holds a strong reputation in the community, reflected in a Google rating of 4.8 from 313 reviews. That feedback highlights reliability, professional conduct, and successful outcomes for a wide range of restoration needs. For emergencies and routine restoration inquiries, the company is based at 2525 NW Wilson St, Portland, OR 97210, and maintains 24 hour availability to respond to water and fire damage situations throughout the area.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Smoke Odor Removal
Deep cleaning and deodorization.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully Insured
  • IICRC CertifiedSelf-reported, not verified by Restoringly

IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.

Photos

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Frequently Asked Questions

What services does SERVPRO of Southwest Portland offer?

SERVPRO of Southwest Portland offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Portland, OR area.

Does SERVPRO of Southwest Portland offer 24/7 emergency service?

Yes. SERVPRO of Southwest Portland is available 24 hours a day, 7 days a week for emergency response.

How is SERVPRO of Southwest Portland rated by customers?

SERVPRO of Southwest Portland holds 4.8/5 on Google from 313 reviews, 3.7/5 on Yelp.

Is SERVPRO of Southwest Portland licensed and insured?

SERVPRO of Southwest Portland states on its website that it is insured. It also lists these certifications: IICRC Certified.

What areas does SERVPRO of Southwest Portland serve?

SERVPRO of Southwest Portland serves Portland, OR and the surrounding area, operating from 2525 NW Wilson St, Portland, OR 97210.

How do I contact SERVPRO of Southwest Portland?

Call (503) 777-9739, visit their website, or request a free quote through Restoringly using the form on this page.

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