4.8
313 Reviews
4.8
On Google
24/7
Availability
4
Services Offered

Company Facts

City
Portland, OR
Address
2525 NW Wilson St, Portland, OR 97210
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 4.8/5 from 313 reviews across platforms.

What customers mention most

From the 50 most recent Google reviews
Experience
Fast response25Clear communication14Professional staff13Thorough work8Friendly staff7Fair pricing4Emergency availability4Respectful to tenants4
Services mentioned
Water damage cleanup22Damage mitigation6Restoration and repairs4Leak and damage inspection4Mold inspection and remediation3Carpet cleaning3Contents cleaning and pack-out3

Counts show how many recent reviews mention each item. Aggregated from real customer reviews only.

Most Recent Reviews

Thomas Kumera
Jul 28, 2026

Thanks to the team specially Christian Jacob, he make sure everything works by visiting the next day.

Pedro Ferbel-Azcarate
Jul 23, 2026

keith was great-- honest in his assessment, knowledgable, and a real nice guy!

Peggy Snyder
Jul 22, 2026

A shout out for ServPro. I recently had extensive water damage in my home. It began on the second floor and did extensive damage on the main floor as well. I can’t sing the praises of servePro enough: from getting the water dried out quickly so there would be no further damage, through the entire project, including working with my insurance , Keith and Daniel sparks did a great job. From start to finish—packing up my furnishings, replacing drywall, hardwood flooring, carpeting, cabinetry,painting, arranging subcontractors, and then getting furniture back in place, under Daniel’s great management, got things done on time, leaving things tidy each day and always helpful and respectful. I can’t thank the company and the crew enough. If you need help, call Servpro.

Jock Gurney Kimberley. JOINPDX
Jul 21, 2026

Saved Us Thousands! Exceptional Service from Keith & His Team at SerPro of SW Portland!!! I highly recommend Keith Johnson and the team at SERVPRO of Southwest Portland ! When we were hit with severe water damage, Keith stepped in with an incredible response time, armed with robust equipment and years of industry experience. From the moment he arrived, Keith was extremely solution-oriented, calm under pressure, and delivered top-notch customer service. His quick action and strategic approach directly prevented further disaster and saved our organization thousands of dollars in potential damages. If you ever find yourself facing a restoration emergency, call Keith. Fast, professional, and genuinely dedicated to getting the job done right! Thank you kindly

Brogan Jordan
Jul 21, 2026

Keith and Leo from Servpro of Southwest Portland did a great job for us in our time of need.

About SERVPRO of Southwest Portland

SERVPRO of Southwest Portland serves Portland area property owners from its NW Wilson Street location, providing restoration services with a focus on responsiveness and practical help. The team centers its work on restoring livable, functional spaces after damaging events, combining professional equipment and organized workflows to limit disruption for homeowners and business operators. Serving a diverse local community, the company emphasizes clear communication, respectful crew conduct, and careful attention to the needs of each property.

Water damage restoration is a primary service, and the company addresses the full range of issues property owners face after leaks, floods, or plumbing failures. That work typically begins with a prompt assessment of affected areas to identify standing water, moisture intrusion, and materials that require drying or removal. Rapid extraction and industrial drying equipment are used to halt ongoing water migration, followed by dehumidification and moisture monitoring to guide repairs. The goal is to stabilize structures and finishes, limit secondary damage such as mold growth, and prepare the property for any needed rebuilding or cosmetic work.

Fire damage restoration services focus on recovering properties after smoke, soot, and heat-related impacts. Initial steps include a thorough inspection to document damage and determine what can be salvaged. Cleaning protocols address soot and smoke residues on surfaces, while targeted deodorization helps reduce lingering odors. Structural and finish repairs are coordinated with a view toward returning the space to normal use, and the company works to minimize inconvenience to occupants throughout the restoration process.

Customers consistently cite prompt emergency response and clear explanations of each step, and SERVPRO of Southwest Portland makes 24 hour emergency availability a central feature of its service model. Being open around the clock allows crews to begin mitigation as soon as an incident is reported, which helps reduce the extent of loss. Throughout mitigation and cleanup, the company prioritizes keeping property owners informed, explaining options and progress so decisions can be made with confidence.

The company is experienced in handling challenging and sensitive cleanup situations that require discretion and thoroughness. Teams are accustomed to working in occupied homes and commercial spaces, and they coordinate with property owners to respect pets, personal items, and ongoing activities during remediation. Whether dealing with complex moisture migration, extensive soot removal, or difficult debris situations, the approach focuses on safety, containment, and stepwise restoration to protect health and property.

SERVPRO of Southwest Portland holds a strong reputation in the community, reflected in a Google rating of 4.8 from 313 reviews. That feedback highlights reliability, professional conduct, and successful outcomes for a wide range of restoration needs. For emergencies and routine restoration inquiries, the company is based at 2525 NW Wilson St, Portland, OR 97210, and maintains 24 hour availability to respond to water and fire damage situations throughout the area.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Smoke Odor Removal
Deep cleaning and deodorization.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully Insured
  • IICRC Certified FirmVerified against the official IICRC registry on 2026-08-05
  • IICRC: Applied Microbial Remediation TechnicianVerified 2026-08-05
  • IICRC: Applied Structural Drying TechnicianVerified 2026-08-05
  • IICRC: Carpet Cleaning TechnicianVerified 2026-08-05
  • IICRC: Fire and Smoke Damage Restoration TechnicianVerified 2026-08-05
  • IICRC: Health and Safety TechnicianVerified 2026-08-05
  • IICRC: Odor Control TechnicianVerified 2026-08-05
  • IICRC: Upholstery and Fabric Cleaning TechnicianVerified 2026-08-05
  • IICRC: Water Damage Restoration TechnicianVerified 2026-08-05
  • IICRC CertifiedSelf-reported, not verified by Restoringly

Photos

SERVPRO of Southwest Portland photoSERVPRO of Southwest Portland photoSERVPRO of Southwest Portland photoSERVPRO of Southwest Portland photoSERVPRO of Southwest Portland photoSERVPRO of Southwest Portland photo

Frequently Asked Questions

What services does SERVPRO of Southwest Portland offer?

SERVPRO of Southwest Portland offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Portland, OR area.

Does SERVPRO of Southwest Portland offer 24/7 emergency service?

Yes. SERVPRO of Southwest Portland is available 24 hours a day, 7 days a week for emergency response.

How is SERVPRO of Southwest Portland rated by customers?

SERVPRO of Southwest Portland holds 4.8/5 on Google from 313 reviews, 3.7/5 on Yelp, a A+ grade from the Better Business Bureau.

Is SERVPRO of Southwest Portland licensed and insured?

SERVPRO of Southwest Portland states on its website that it is insured. It also lists these certifications: IICRC Certified.

What areas does SERVPRO of Southwest Portland serve?

SERVPRO of Southwest Portland serves Portland, OR and the surrounding area, operating from 2525 NW Wilson St, Portland, OR 97210.

How do I contact SERVPRO of Southwest Portland?

Call (503) 777-9739, visit their website, or request a free quote through Restoringly using the form on this page.

Contact this Pro

Get a quote directly from them.

Requesting quote from SERVPRO of Southwest Portland

Your info is only shared with this specific company.

Step 1 of 3: What's happening?

Takes under a minute