Company Facts
Reviews Across the Web
Aggregated rating of 4.5/5 from 59 reviews across platforms.
What customers mention most
From the 49 most recent Google reviewsCounts show how many recent reviews mention each item. Aggregated from real customer reviews only.
Most Recent Reviews
The team here worked on my grandmother's basement and she was very happy with their services. She said they did very well, were very polite, and accommodating to her since she needed some extra explanations and help hearing them sometimes. Carlos and William were above and beyond helpful and hard working.
I was very pleased with the work that was done in my house by Servpro after a great deal of damage was done. Jorge Gian and Dean every single one of the men that came in and a few women I met actually were very helpful and very calming because I was very upset at times and they were very respectful. They made it apparent to the fact that this was an important home to me and treated it as such.
Raphael, Dean and Conner were the best! They did a great job and were so friendly, I was happy to have them in my home for a week. They played with my dog and took care of all the work. Highly recommend them.
Excellent Company; fast and friendly service. Would highly recommend.
I recently was in need of mold remediation after a finished basement flooded when my water heater burst. I cant say enough how fortunate I feel that I chose Servo Pro. Their team., CARLOS; WILL; DEAN; and JESSE ROGERS were exceptional re; the mold removal process. They were polite, explained any questions, reliable, and took great measures to protect the rest of my home from mold exposure. Their work was meticulous and completed quicker than expected. I felt comfortable with the team working in my home even when I was at work. Jesse went above and beyond with customer service, he was always accessible as project manager to answer any questions and he and his team ( CARLOS WILL & DEAN) explained everything through the process. Their knowledge of their craft was incredible. Their work was exceptional. I would use servepro again and request same team if needed. Dealing with a home emergency is so stressful, they truly took away a lot of it. I recommend them to anyone in need of a service provided by servepro. With great appreciation, TRACY HOUT.
About SERVPRO of South Springfield, Agawam, Longmeadow
SERVPRO of South Springfield, Agawam, Longmeadow is a local restoration team based in Springfield, Massachusetts, operating from 1114 Suffield Street in Agawam. The company focuses on water damage restoration and fire damage restoration and is available around the clock for emergency response. Customers have rated the location highly online, reflected in a 4.5 Google rating from 59 reviews, and the team maintains continuous availability, with business hours listed as open 24 hours each day of the week.
For homeowners and property managers facing water incidents, the company’s water damage work typically begins with rapid emergency response and on-site assessment, followed by drying and dehumidification to limit further damage. Restoration efforts often include careful removal of irreparably damaged materials, controlled demolition when necessary, and attention to contents through pack-out and cleaning services so personal items are handled thoughtfully. The team’s 24/7 availability means mitigation steps can begin quickly, an important factor in reducing the scope and cost of later repairs.
Fire and smoke incidents present different challenges, and the firm’s fire damage restoration services address soot, odor, and damaged structural elements. Cleanup and stabilization work may include surface cleaning, odor control measures, and coordination of any necessary demolition or rebuilding tasks. As with water losses, contents handling and cleaning are a recurring part of the process, with the aim of returning occupied spaces to a safe, usable state as efficiently as possible.
Across customer accounts, common themes emerge about the company’s service style. Reviewers frequently note that technicians were respectful, communicative, and attentive to the personal nature of people’s homes. The crew is often described as calming and professional during stressful events, working carefully around homeowners’ schedules and treating belongings with care. Customers also highlight practical aspects of restoration, such as thorough cleanup, pack-out of items when needed, and taking measures to protect unaffected areas of the residence during remediation and demolition work.
As a visible presence in the Springfield and surrounding communities, SERVPRO of South Springfield, Agawam, Longmeadow emphasizes responsiveness and practical support for local property owners facing water or fire emergencies. With a central Agawam location and 24-hour emergency availability, the team supports homeowners and businesses at any hour. Those seeking assistance can rely on the company’s stated services and continual availability for urgent situations, and local residents commonly describe the staff as courteous and focused on clear communication throughout each project.
Services Offered
Credentials & Certifications
- State LicensedNot verified by Restoringly
- Fully InsuredNot verified by Restoringly
- IICRC Certified FirmVerified against the official IICRC registry on 2026-08-05
- IICRC: Applied Microbial Remediation TechnicianVerified 2026-08-05
- IICRC: Applied Structural Drying TechnicianVerified 2026-08-05
- IICRC: Carpet Cleaning TechnicianVerified 2026-08-05
- IICRC: Trauma and Crime Scene TechnicianVerified 2026-08-05
- IICRC: Water Damage Restoration TechnicianVerified 2026-08-05
- IICRC CertifiedSelf-reported, not verified by Restoringly
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Frequently Asked Questions
What services does SERVPRO of South Springfield, Agawam, Longmeadow offer?
SERVPRO of South Springfield, Agawam, Longmeadow offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Springfield, MA area.
Does SERVPRO of South Springfield, Agawam, Longmeadow offer 24/7 emergency service?
Yes. SERVPRO of South Springfield, Agawam, Longmeadow is available 24 hours a day, 7 days a week for emergency response.
How is SERVPRO of South Springfield, Agawam, Longmeadow rated by customers?
SERVPRO of South Springfield, Agawam, Longmeadow holds 4.5/5 on Google from 59 reviews.
Is SERVPRO of South Springfield, Agawam, Longmeadow licensed and insured?
Restoringly has not verified licensing or insurance for SERVPRO of South Springfield, Agawam, Longmeadow, but the company lists these certifications: IICRC Certified. Ask them directly for proof of license and insurance before hiring.
What areas does SERVPRO of South Springfield, Agawam, Longmeadow serve?
SERVPRO of South Springfield, Agawam, Longmeadow serves Springfield, MA and the surrounding area, operating from 1114 Suffield St, Agawam, MA 01001.
How do I contact SERVPRO of South Springfield, Agawam, Longmeadow?
Call (413) 351-0018, visit their website, or request a free quote through Restoringly using the form on this page.
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