5.0
35 Reviews
5.0
On Google
24/7
Availability
4
Services Offered

Company Facts

Address
525 Folly Rd Ste 212, Charleston, SC 29412
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 5.0/5 from 35 reviews across platforms.

Most Recent Reviews

Tony Tots
Jul 14, 2026

Tyler Shockley is such a fantastic asset to this organization. His commitment to community, relationships and his genuine intentions to connect people is admirable. He represents Servpro well and makes the organization elevated in all manners. I would highly recommend Servpro and working with Tyler. 5 Stars!

Caitie Puma
Jul 11, 2026

I can’t say enough good things about Ezekiel and Reginald from SERVPRO. I had a refrigerator/freezer fail, which turned into a nightmare involving spoiled food, maggots, and an overwhelming odor throughout the lower level of the house. They showed up promptly, were completely professional, and never once made me feel embarrassed about the situation. They thoroughly cleaned and sanitized the freezer inside and out, took care of every last detail, and completely eliminated the odor. The difference was unbelievable—when they finished, it was like night and day. They also set up odor-remediation equipment and explained everything they were doing along the way. What impressed me most was their attitude. They were respectful, hardworking, and treated the home with care even though the job was anything but pleasant. They turned what had been one of the most stressful home disasters I’ve dealt with into something manageable. If you ever need SERVPRO, I highly recommend asking for Ezekiel and Reginald. They were outstanding, and I’m incredibly grateful for their help.

Julia Platt
Jul 6, 2026

Todd and Ezekiel were very professional and efficient. They clearly explained the process to us and next steps. Would recommend!

Gerardo Rojas
Jun 1, 2026

Michael Watson and his team at SERVPRO did an outstanding job here at Flamingo Crossings. Michael communicated extremely well throughout the entire process, was always respectful and professional, and coordinated everything efficiently with his team. The work they completed was impeccable, and you could clearly see the attention to detail and dedication from everyone involved. We truly appreciate the hard work, responsiveness, and professionalism. Highly recommend Michael Watson and the SERVPRO team!

Nic Schmidt
Mar 7, 2026

Todd did an amazing job with an odor remediation job. Great service and made everything right for us.

About SERVPRO of South & West Charleston

SERVPRO of South & West Charleston is a restoration provider based in Charleston, South Carolina, operating from 525 Folly Rd Ste 212. The company focuses on water damage restoration and fire damage restoration for local homes and businesses, and it maintains round the clock availability for emergency calls. Customers have rated the location highly online, reflected by a 5.0 Google rating from 35 reviews, which highlights a consistent level of satisfaction among those who turn to them in urgent situations.

When water damage occurs, the team responds with rapid mitigation steps designed to limit further loss and begin recovery. Typical water restoration work includes prompt assessment, extraction of standing water, structural drying, moisture monitoring, and thorough sanitation to reduce the risk of lingering odors or secondary issues. For property owners, this means efforts are aimed at salvaging affected materials when possible, stabilizing the environment, and providing clear next steps for returning the space to normal.

Fire damage restoration at this location addresses the many effects that smoke, soot, and heat can have on a property. Services commonly include board up and stabilization to protect exposed areas, comprehensive cleaning of soot and smoke residues, targeted deodorization to address persistent odors, and careful handling of salvageable contents. The process is intended to restore both the visible damage and the indoor environment, helping residents and businesses regain safe and usable space after fire incidents.

Clients frequently note the companys responsiveness and professional conduct during emergency responses. Review themes emphasize prompt arrivals, respectful and hardworking crews, and a focus on explaining the restoration process in clear terms. Customers also mention attention to daily cleanup and an effort to keep affected areas tidy while work is underway, which helps reduce stress for homeowners and business operators during repairs.

SERVPRO of South & West Charleston positions itself as a local, accessible resource for urgent restoration needs, available every day and night to take emergency calls. For property owners facing water or fire related damage, the team aims to provide timely mitigation, ongoing communication about progress and next steps, and hands on restoration work that prioritizes safety and recovery. The emphasis on consistent communication and careful workmanship is reflected in customer feedback from the Charleston community.

For residents and business owners in Charleston seeking immediate assistance with water or fire damage, the location at 525 Folly Rd Ste 212 is staffed around the clock to respond to emergencies. The combination of focused service offerings, continuous availability, and positive local reviews positions SERVPRO of South & West Charleston as a readily reachable option for restoration needs within the area.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Smoke Odor Removal
Deep cleaning and deodorization.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly
  • IICRC CertifiedSelf-reported, not verified by Restoringly

IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.

Photos

SERVPRO of South & West Charleston photo

Frequently Asked Questions

What services does SERVPRO of South & West Charleston offer?

SERVPRO of South & West Charleston offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Charleston, SC area.

Does SERVPRO of South & West Charleston offer 24/7 emergency service?

Yes. SERVPRO of South & West Charleston is available 24 hours a day, 7 days a week for emergency response.

How is SERVPRO of South & West Charleston rated by customers?

SERVPRO of South & West Charleston holds 5.0/5 on Google from 35 reviews, 5.0/5 on Yelp.

Is SERVPRO of South & West Charleston licensed and insured?

Restoringly has not verified licensing or insurance for SERVPRO of South & West Charleston, but the company lists these certifications: IICRC Certified. Ask them directly for proof of license and insurance before hiring.

What areas does SERVPRO of South & West Charleston serve?

SERVPRO of South & West Charleston serves Charleston, SC and the surrounding area, operating from 525 Folly Rd Ste 212, Charleston, SC 29412.

How do I contact SERVPRO of South & West Charleston?

Call (843) 308-0178, visit their website, or request a free quote through Restoringly using the form on this page.

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