5.0
35 Reviews
5.0
On Google
24/7
Availability
4
Services Offered

Company Facts

City
Charleston, SC
Address
525 Folly Rd Ste 212, Charleston, SC 29412
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 5.0/5 from 35 reviews across platforms.

What customers mention most

From the 37 most recent Google reviews
Experience
Fast response20Professional staff16Thorough clean and tidy12Friendly helpful service10Clear communication9Efficient coordination4Knowledgeable technicians4Went above and beyond3
Services mentioned
Water damage cleanup11Cleaning and sanitization8Damage remediation3

Counts show how many recent reviews mention each item. Aggregated from real customer reviews only.

Most Recent Reviews

Gyles Headley
Aug 5, 2026

Servpro was fabulous! Very responsive and quickly handled our problem. Todd and Ezekiel were efficient and friendly. We will definitely consider them for future work!

Henry Earle
Aug 5, 2026

Todd and Ezekiel were phenomenal, I will be sure to request them specifically if I ever need to Servpro again!!!

Drew Hrubala
Aug 4, 2026

Todd and Ezekiel were helpful answering all our questions and assisting with a water leak we had in the same day.

Heidi Shipley
Aug 3, 2026

Tyler was amazing!! Very helpful.

Matt chiodi
Jul 24, 2026

Tyler Shockley with SP South/West Charleston & Global DRT was fantastic to work with after we had a water intrusion issue at one of our rental properties. He was on top of it from the start, kept us updated throughout the entire process, and got everything fixed quickly and correctly. As a property management company, having a contractor we can trust to respond fast and communicate clearly makes a huge difference. Couldn’t recommend Tyler and SP Global DRT more highly!

About SERVPRO of South & West Charleston

SERVPRO of South & West Charleston is a restoration provider based in Charleston, South Carolina, operating from 525 Folly Rd Ste 212. The company focuses on water damage restoration and fire damage restoration for local homes and businesses, and it maintains round the clock availability for emergency calls. Customers have rated the location highly online, reflected by a 5.0 Google rating from 35 reviews, which highlights a consistent level of satisfaction among those who turn to them in urgent situations.

When water damage occurs, the team responds with rapid mitigation steps designed to limit further loss and begin recovery. Typical water restoration work includes prompt assessment, extraction of standing water, structural drying, moisture monitoring, and thorough sanitation to reduce the risk of lingering odors or secondary issues. For property owners, this means efforts are aimed at salvaging affected materials when possible, stabilizing the environment, and providing clear next steps for returning the space to normal.

Fire damage restoration at this location addresses the many effects that smoke, soot, and heat can have on a property. Services commonly include board up and stabilization to protect exposed areas, comprehensive cleaning of soot and smoke residues, targeted deodorization to address persistent odors, and careful handling of salvageable contents. The process is intended to restore both the visible damage and the indoor environment, helping residents and businesses regain safe and usable space after fire incidents.

Clients frequently note the companys responsiveness and professional conduct during emergency responses. Review themes emphasize prompt arrivals, respectful and hardworking crews, and a focus on explaining the restoration process in clear terms. Customers also mention attention to daily cleanup and an effort to keep affected areas tidy while work is underway, which helps reduce stress for homeowners and business operators during repairs.

SERVPRO of South & West Charleston positions itself as a local, accessible resource for urgent restoration needs, available every day and night to take emergency calls. For property owners facing water or fire related damage, the team aims to provide timely mitigation, ongoing communication about progress and next steps, and hands on restoration work that prioritizes safety and recovery. The emphasis on consistent communication and careful workmanship is reflected in customer feedback from the Charleston community.

For residents and business owners in Charleston seeking immediate assistance with water or fire damage, the location at 525 Folly Rd Ste 212 is staffed around the clock to respond to emergencies. The combination of focused service offerings, continuous availability, and positive local reviews positions SERVPRO of South & West Charleston as a readily reachable option for restoration needs within the area.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Smoke Odor Removal
Deep cleaning and deodorization.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly
  • IICRC CertifiedSelf-reported, not verified by Restoringly

IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.

Photos

SERVPRO of South & West Charleston photo

Frequently Asked Questions

What services does SERVPRO of South & West Charleston offer?

SERVPRO of South & West Charleston offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Charleston, SC area.

Does SERVPRO of South & West Charleston offer 24/7 emergency service?

Yes. SERVPRO of South & West Charleston is available 24 hours a day, 7 days a week for emergency response.

How is SERVPRO of South & West Charleston rated by customers?

SERVPRO of South & West Charleston holds 5.0/5 on Google from 35 reviews, 5.0/5 on Yelp.

Is SERVPRO of South & West Charleston licensed and insured?

Restoringly has not verified licensing or insurance for SERVPRO of South & West Charleston, but the company lists these certifications: IICRC Certified. Ask them directly for proof of license and insurance before hiring.

What areas does SERVPRO of South & West Charleston serve?

SERVPRO of South & West Charleston serves Charleston, SC and the surrounding area, operating from 525 Folly Rd Ste 212, Charleston, SC 29412.

How do I contact SERVPRO of South & West Charleston?

Call (843) 308-0178, visit their website, or request a free quote through Restoringly using the form on this page.

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