4.9
69 Reviews
4.9
On Google
24/7
Availability
4
Services Offered

Company Facts

City
Houston, TX
Address
4299 San Felipe St Ste 240, Houston, TX 77027
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 4.9/5 from 69 reviews across platforms.

What customers mention most

From the 50 most recent Google reviews
Experience
Professional23Clear communication22Fast response16Helpful and caring12Knowledgeable staff8Worked hard7Attention to detail5Careful with belongings3
Services mentioned
Water damage cleanup20Drying and monitoring7Pack-out and storage5Reconstruction services5Damage assessment4Removed damaged materials4Biohazard sanitization3

Counts show how many recent reviews mention each item. Aggregated from real customer reviews only.

Most Recent Reviews

Toni Graham
Jul 26, 2025

Jerry, with ServPro, was very prompt, courteous and explained everything thoroughly. He initially set up all the equipment and was helpful in answering. My question questions.

Marcy A
Jul 23, 2025

We had a great service experience from Crew Chief Jerimye. L here in Houston. They showed up the very next day and started the reclamation process. He and his crew are professional, responsive and dependable. I would recommend Team Shaw to anyone needing help with water damage to their home. Thank you for excellent Service, appreciate you and your team ⭐️⭐️

Rachel Rogers
Jul 22, 2025

Jerry was great. Patient, on time, and explained the process. Thank you

Jatinder Nijjer
Jul 18, 2025

Corrine & Sergio with Servpro did a nice job explaining the details of work along with the cost involved.

Therese Riordan
Jul 17, 2025

I had interior water damage. The Servpro techs Raphael and Ernesto were very pleasant. They kept me informed about what they were doing to get my home dry. They worked very hard. I was impressed that they were able to remove carpet pads without moving furniture out of the bedrooms. I am appreciative for their help and kindness.

About SERVPRO of River Oaks

SERVPRO of River Oaks serves Houston homeowners and businesses from its office at 4299 San Felipe St Ste 240, Houston, TX 77027. The team focuses on water damage restoration and fire damage restoration, offering a neighborhood presence for property owners who need reliable recovery services. Available around the clock, the company responds to emergencies any day of the week, providing immediate attention when a fast response matters most.

When water impacts a property, SERVPRO of River Oaks approaches the situation with established mitigation and drying practices that are designed to limit damage and reduce the chance of secondary issues. Technicians perform water removal and structural drying, assess wet materials for restoration or removal, and work to protect surviving building elements and personal belongings. The process for homeowners typically includes ongoing monitoring until affected areas reach a safe moisture level, and the team communicates progress and next steps so owners understand the recovery timeline.

Fire damage restoration work undertaken by SERVPRO of River Oaks addresses the multiple effects a fire can leave behind, from smoke and soot to odor and structural compromise. Restoration generally begins with emergency services to secure the property and protect what remains, followed by cleaning of soot and residue, deodorization to address persistent odors, and content services to salvage personal items when possible. The company coordinates with property owners to prioritize safety and to restore habitability as efficiently as possible.

Across many customer interactions, reviewers consistently note a professional, communicative, and considerate approach from the crews. Reports emphasize prompt arrival, clear explanations of the restoration process, and daily or routine check-ins while drying or mitigation work progresses. Team members are frequently described as hardworking and respectful of the home environment, and customers appreciate being kept informed about changes or next steps during what can be a stressful experience.

The local office maintains a high customer satisfaction level as reflected in a Google rating of 4.9 from 69 reviews, underscoring the consistent delivery of service and responsiveness that Houston property owners expect during emergencies. SERVPRO of River Oaks aims to be a dependable partner for recovery, helping to manage the immediate impacts of water or fire incidents and to guide property owners through restoration decisions.

For anyone facing water or fire damage in Houston, SERVPRO of River Oaks is available 24 hours a day to mobilize mitigation and restoration resources. The team emphasizes straightforward communication, attentive on-site care, and coordination with property owners to restore homes and businesses after loss.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Smoke Odor Removal
Deep cleaning and deodorization.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly
  • IICRC CertifiedSelf-reported, not verified by Restoringly

IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.

Photos

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Frequently Asked Questions

What services does SERVPRO of River Oaks offer?

SERVPRO of River Oaks offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Houston, TX area.

Does SERVPRO of River Oaks offer 24/7 emergency service?

Yes. SERVPRO of River Oaks is available 24 hours a day, 7 days a week for emergency response.

How is SERVPRO of River Oaks rated by customers?

SERVPRO of River Oaks holds 4.9/5 on Google from 69 reviews, a A grade from the Better Business Bureau.

Is SERVPRO of River Oaks licensed and insured?

Restoringly has not verified licensing or insurance for SERVPRO of River Oaks, but the company lists these certifications: IICRC Certified. Ask them directly for proof of license and insurance before hiring.

What areas does SERVPRO of River Oaks serve?

SERVPRO of River Oaks serves Houston, TX and the surrounding area, operating from 4299 San Felipe St Ste 240, Houston, TX 77027.

How do I contact SERVPRO of River Oaks?

Call (346) 741-6364, visit their website, or request a free quote through Restoringly using the form on this page.

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