4.8
330 Reviews
4.8
On Google
24/7
Availability
4
Services Offered

Company Facts

City
Columbia, SC
Address
112 N Shorecrest Rd, Columbia, SC 29209
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 4.8/5 from 330 reviews across platforms.

Google Reviews
4.8
330 reviews
Yelp
3.0
4 reviews
Better Business Bureau
No verified BBB profile found

What customers mention most

From the 50 most recent Google reviews
Experience
Clear communication17Professional staff15Thorough work12Empathetic service10Quick response8Knowledgeable staff7Project management5Punctual arrival3
Services mentioned
Water damage cleanup11Cleanup services9Mitigation services7Emergency response6Reconstruction services5Mold inspection and removal4Fire damage restoration3

Counts show how many recent reviews mention each item. Aggregated from real customer reviews only.

Most Recent Reviews

Gary Roof
Jul 31, 2026

Had them treat my daughter’s bathroom and mold came back in less than a year and a half. They will not stand behind their “warranty “ because it’s not over the entire bathroom. Just over the shower. I don’t get it. What kind of business are you running?

Karyne Worthy
Jul 29, 2026

I was so nervous about having mold in my attic after an issue. Austin came right away because I explained about family members having illnesses that they couldn’t be around mold. I ended up not having an issue, but I’m so grateful to him understanding my fear and needs and being willing to help my family. Thank you for your kindness and understanding of my fears. Servpro will always get my business when I need someone. It’s not often that you can get a business to understand your personal issues and help you make sure your family is safe! Thanks again Austin. You’re the best!

J L Waters
Jul 28, 2026

Concerning a leak in my bedroom ceiling Servpro was prompt, thorough, and very patient with my questions. Thank you.

Jeremy Bell
Jul 24, 2026

Its a pleasure to work with Servepro. Their Techs and Staff have been efficient they follow thru with all promises. Its been a relief to have them involved in our bad situation.

Gail Turner
Jul 14, 2026

Austin, from Servpro came to my house to chekout if I had any mold. He was very knowlegable and advised me that there was no mold. I was releaved to hear that. He did a thorough chek and insured me that everything was ok and offered to do what he referred to as a crawl space refresher. Gail

About SERVPRO of Richland County

SERVPRO of Richland County serves property owners in Columbia, South Carolina, from its local location at 112 N Shorecrest Rd. The company focuses on two core needs for homeowners and businesses, water damage restoration and fire damage restoration, and positions itself as a ready resource when unexpected losses occur. Operating out of the Columbia community, the organization emphasizes a straightforward, responsive approach to helping affected properties recover.

Available 24 hours a day, seven days a week, SERVPRO of Richland County maintains around the clock availability for emergencies. The business hours reflect this commitment, with the location listed as open 24 hours every day. That continuous availability is intended to support property owners who face sudden water intrusion or fire incidents, when timely action can reduce further damage and help stabilize a property sooner.

Water damage restoration services address the spectrum of issues that follow water exposure, from initial assessment through removal and drying. Typical service elements include locating the source of water, extracting standing water, applying structural drying and dehumidification techniques, and cleaning affected materials to limit secondary damage. For local property owners, these steps help limit structural deterioration, mitigate odor development, and prepare a property for any necessary repairs, while aiming to return affected areas to a stable condition.

Fire damage restoration focuses on the cleanup and recovery needs that arise after smoke, soot, and heat have affected a home or business. Services generally involve assessing fire and smoke impact, removing soot and residues, addressing lingering odors, and caring for belongings affected by smoke. Stabilization and containment are also common early steps, with the goal of protecting what can be preserved and creating a safer environment for subsequent restoration work. For many local customers, timely fire damage response helps reduce the scope of loss and supports a smoother recovery process.

The location’s online presence reflects strong customer satisfaction, with a Google rating of 4.8 based on 330 reviews. That high rating indicates that many clients have found the services effective and have been willing to share positive feedback. Prospective customers can take that rating as an indication that the company’s approach resonates with the community in Columbia and surrounding Richland County neighborhoods.

SERVPRO of Richland County presents itself as a local resource for property owners facing water or fire emergencies, combining round the clock availability with focused restoration services. By centering work on rapid response, thorough cleanup, and stabilization of affected properties, the company aims to help homeowners and business operators move from immediate loss toward recovery with as little additional disruption as possible.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Smoke Odor Removal
Deep cleaning and deodorization.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly
  • IICRC Certified FirmVerified against the official IICRC registry on 2026-08-05
  • IICRC: Applied Microbial Remediation TechnicianVerified 2026-08-05
  • IICRC: Applied Structural Drying TechnicianVerified 2026-08-05
  • IICRC: Fire and Smoke Damage Restoration TechnicianVerified 2026-08-05
  • IICRC: Water Damage Restoration TechnicianVerified 2026-08-05

We have not yet verified licensing or insurance for this company. Ask them directly for proof of license and insurance before hiring.

Photos

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Frequently Asked Questions

What services does SERVPRO of Richland County offer?

SERVPRO of Richland County offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Columbia, SC area.

Does SERVPRO of Richland County offer 24/7 emergency service?

Yes. SERVPRO of Richland County is available 24 hours a day, 7 days a week for emergency response.

How is SERVPRO of Richland County rated by customers?

SERVPRO of Richland County holds 4.8/5 on Google from 330 reviews, 3.0/5 on Yelp.

Is SERVPRO of Richland County licensed and insured?

Restoringly has not yet verified licensing, insurance, or certifications for SERVPRO of Richland County. Ask them directly for proof before hiring.

What areas does SERVPRO of Richland County serve?

SERVPRO of Richland County serves Columbia, SC and the surrounding area, operating from 112 N Shorecrest Rd, Columbia, SC 29209.

How do I contact SERVPRO of Richland County?

Call (803) 764-9424, visit their website, or request a free quote through Restoringly using the form on this page.

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