4.8
25 Reviews
4.8
On Google
24/7
Availability
4
Services Offered

Company Facts

City
Columbia, MD
Address
4030 Benson Ave B, Baltimore, MD 21227
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 4.8/5 from 25 reviews across platforms.

Google Reviews
4.8
25 reviews
Yelp
No verified Yelp profile found
Better Business Bureau
No verified BBB profile found

What customers mention most

From the 21 most recent Google reviews
Experience
fast response11professional staff11friendly staff8helpful staff7thorough work5honest communication3
Services mentioned
water damage cleanup5basement flood cleanup3fire and smoke restoration3estimates and inspections3

Counts show how many recent reviews mention each item. Aggregated from real customer reviews only.

Most Recent Reviews

Jim Miller
Mar 4, 2026

ServPro was hired by my insurance to cleanup after my septic system backed up into my house. They were fantastic to work with. They came out promptly to write their estimate, worked directly with my insurance for approval, and even came out on a Sunday morning before 9AM to do the cleanup. Everyone was polite and worked hard, and I felt really good with their work and knowing my house wouldnt have mold or bad smells after they were done. Great team, great work, would recommend and would use again if I ever needed to.

Blanche Devereaux
Jan 23, 2025

Initially they were very helpful and were referred by the insurance adjuster who I also thought was helpful and knowledgeable. I was wrong in that assumption. The supervisor who came with the team was rude, they put a hole in my wall and denied it, they cut too much of my wall off that wasn’t in the quote. He used my mop head to wipe down the mold on the wall. Left debris everywhere and left pee in my basement toilet. The repair guy kept emailing me someone else’s quote and when I finally received the correct one it was double the remediation cost. They also didn’t clean up after themselves. I will not recommended them nor use them ever again. Brandy the estimator was very courteous and helpful.

Michelle
Nov 4, 2024

Great, prompt service.

Stephen Brusca
Nov 1, 2024

We had damage from a broken water pipe. The Servpro franchise I've used before was unable to respond (their crews were in Ashville and Tampa working due to flooding in those states) but the SERVPRO of Reisterstown and Catonsville responded the same day and quickly dealt with all of our issues! Thanks Team!

Jerome Snyder
Apr 12, 2024

Extremely responsive, friendly but very professional who took excellent care of our flooding issues and also were proactive in dealing with reluctant insurer. Highly recommended with no reservations.

About SERVPRO of Reisterstown

SERVPRO of Reisterstown is a restoration company serving Columbia, Maryland, with a physical address listed at 4030 Benson Ave B, Baltimore, MD 21227. The team focuses on water damage restoration and fire damage restoration, and is available 24 hours a day, seven days a week for emergency response. Clients evaluating the company will also see a 4.8 rating on Google based on 25 reviews, reflecting overall positive customer sentiment. The profile emphasizes readiness to assist property owners when unexpected loss occurs.

Water damage restoration work by SERVPRO of Reisterstown centers on stabilizing affected areas and limiting further loss to structures and contents. For local homeowners and business owners this typically includes emergency water removal and cleanup, drying and dehumidification to remove residual moisture, and monitoring moisture levels to guide repairs. The goal of these services is to return affected areas to a safe, dry condition, reduce the risk of mold development, and make it possible to proceed with repairs or rebuilding in an orderly way.

Fire damage restoration services address the broad impacts of a fire, beyond the visible scorch marks. SERVPRO of Reisterstown undertakes soot and smoke residue cleanup, odor reduction efforts to improve indoor air quality, and mitigation work that helps protect the building from further deterioration. For property owners this means not only addressing charred or smoke damaged materials, but also handling the less obvious consequences of a fire event, such as contamination of HVAC systems, staining, and persistent odors that require specialized cleaning and deodorization techniques.

Being available around the clock for emergencies is a core part of the company s service approach. The business hours indicate the company is open 24 hours every day, which allows property owners to access help at any hour. In urgent situations, this availability can be important for arranging immediate mitigation steps, coordinating with occupants or other responders, and beginning cleanup and stabilization without unnecessary delay.

Customer feedback contributes to the company s public profile, with reviewers noting aspects of the experience that matter to people recovering from property loss. Many customers have commented on clear communication, professional interactions, and thoroughness during restoration work. That feedback, reflected in the Google rating, offers prospective clients insight into how SERVPRO of Reisterstown conducts projects and supports customers through the restoration process.

For property owners in Columbia and nearby communities seeking help after water or fire damage, SERVPRO of Reisterstown presents itself as a locally available resource, staffed to respond to emergencies 24 hours a day. The company s focus on mitigation, cleanup, and restoration is intended to help homeowners and businesses begin recovery with experienced support, practical services, and attention to the practical concerns that arise after a damaging event.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Smoke Odor Removal
Deep cleaning and deodorization.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly
  • IICRC CertifiedSelf-reported, not verified by Restoringly

IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.

Photos

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Frequently Asked Questions

What services does SERVPRO of Reisterstown offer?

SERVPRO of Reisterstown offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Columbia, MD area.

Does SERVPRO of Reisterstown offer 24/7 emergency service?

Yes. SERVPRO of Reisterstown is available 24 hours a day, 7 days a week for emergency response.

How is SERVPRO of Reisterstown rated by customers?

SERVPRO of Reisterstown holds 4.8/5 on Google from 25 reviews.

Is SERVPRO of Reisterstown licensed and insured?

Restoringly has not verified licensing or insurance for SERVPRO of Reisterstown, but the company lists these certifications: IICRC Certified. Ask them directly for proof of license and insurance before hiring.

What areas does SERVPRO of Reisterstown serve?

SERVPRO of Reisterstown serves Columbia, MD and the surrounding area, operating from 4030 Benson Ave B, Baltimore, MD 21227.

How do I contact SERVPRO of Reisterstown?

Call (410) 242-7371, visit their website, or request a free quote through Restoringly using the form on this page.

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