Company Facts
Reviews Across the Web
Aggregated rating of 4.6/5 from 332 reviews across platforms.
Most Recent Reviews
Rachel and Mimi did such a great job cleaning smoke and soot. They were friendly and efficient.
The team that handled the cleanup after my apartment fire did an incredible job. I want to send a huge personal thank you to Mimi, Rachel and Veronica. You guys were awesome!! You actually made a difficult time much more pleasant for me. I’m extremely happy that you kept me updated on everything you were doing. It was a pleasure and I truly enjoyed getting to know you!! Y’all are the BEST!!!!
The SERVPRO staff moved all of the furniture off my hardwood floor so it can be refinished. They also moved stuff out of my bedroom so the carpet can be replaced. They were extremely careful and gentle. I highly recommend them.
In the recent flood of the Green River through and surrounding our home in the Green River Valley, Servpro of Puyallup came riding in to save the day by pulling out ruined and soggy insulation, in both garage and crawlspace (especially cramped and nasty working area, wearing hazmat suits) and then drying out the flooded areas. It was an extensive and difficult problem, but they stuck with it. The leader of the Servpro team, VP of Operations Mario Casello was especially ihelpful in the process and a really responsible and accommodating man to deal with; he pulled together the team's efforts to deliver the difficult project impressively. Two team members deserve special mention: Brittany Newhardt and Sam Hopely: both took their jobs very much to heart and delivered service to the best of their abiliities, often going beyond what was expected. Our family is very grateful for Servpro's efforts in pulling us out from a very tight spot and restoring our home.
Luanne and Arturo were Incredible. Have done an amazing job cleaning the condo I hired Servpro to clean. Top to bottom an A1 job and service. Their patience and professionalism with all the changes we put them through was incredible. if you want your house restore like nothing ever happened, Luanne and Arturo are the two servpro employees, I would recommend. By Paul a very satisfied customer
About SERVPRO of Puyallup/Sumner
SERVPRO of Puyallup/Sumner is a local restoration provider based at 14224 Pioneer Wy E, Puyallup, WA 98372, serving property owners in the Tacoma area. The team focuses on water damage restoration and fire damage restoration, and maintains around the clock availability for emergency calls. That commitment to being on call every day is reflected in their published hours, which list the business as open 24 hours, seven days a week. Customers have rated the company highly on Google, giving it an average of 4.6 from 332 reviews.
For homeowners and business owners facing water intrusion, the company provides emergency response and structured water damage restoration services designed to get properties dry and stable. Typical steps taken on jobs include rapid water removal, targeted drying and dehumidification, and monitoring of moisture levels to guide the drying process. When materials are saturated or damaged beyond drying, removal of affected building materials and careful handling of contents are part of restoring the property to a safe condition. The aim is to reduce ongoing damage and return living or working spaces to normal as efficiently as possible.
When fire damages a property, the restoration process often involves thorough cleaning of smoke and soot residues, attention to lingering odors, and careful restoration of contents affected by heat, smoke, and particulate matter. SERVPRO of Puyallup/Sumner’s approach to fire damage restoration emphasizes methodical cleaning, organization of items that require specialized cleaning or off-site care, and stabilization of areas that need protection while longer term repairs are planned. These steps are intended to help property owners move from emergency response toward recovery and rebuild.
Clients often note responsiveness and persistence in difficult situations. Reviews emphasize that crews arrive quickly for emergencies, remain on the job for extended periods when projects require sustained effort, and work through complicated conditions such as extensive flooding or confined access areas. That responsiveness is supported by the business being available 24 hours a day, so property owners can secure assistance whenever an incident occurs rather than waiting for standard business hours.
Communication and professionalism are recurring themes in feedback from customers. Reviewers describe crews as friendly, efficient, and communicative, noting that regular updates and clear explanations help make a stressful situation more manageable. The company’s 4.6 average rating from 332 Google reviews reflects consistent positive experiences reported by many customers who interacted with the team during emergencies and larger restoration projects.
Property owners who need immediate assistance for water or fire related emergencies can rely on SERVPRO of Puyallup/Sumner’s continual availability. The company’s physical location in Puyallup provides a local point of contact for emergency mobilization, and it maintains 24/7 operations to respond to urgent restoration needs at any hour.
Services Offered
Credentials & Certifications
- State LicensedNot verified by Restoringly
- Fully InsuredNot verified by Restoringly
- IICRC CertifiedSelf-reported, not verified by Restoringly
IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.
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Frequently Asked Questions
What services does SERVPRO of Puyallup/Sumner offer?
SERVPRO of Puyallup/Sumner offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Tacoma, WA area.
Does SERVPRO of Puyallup/Sumner offer 24/7 emergency service?
Yes. SERVPRO of Puyallup/Sumner is available 24 hours a day, 7 days a week for emergency response.
How is SERVPRO of Puyallup/Sumner rated by customers?
SERVPRO of Puyallup/Sumner holds 4.6/5 on Google from 332 reviews, 2.8/5 on Yelp.
Is SERVPRO of Puyallup/Sumner licensed and insured?
Restoringly has not verified licensing or insurance for SERVPRO of Puyallup/Sumner, but the company lists these certifications: IICRC Certified. Ask them directly for proof of license and insurance before hiring.
What areas does SERVPRO of Puyallup/Sumner serve?
SERVPRO of Puyallup/Sumner serves Tacoma, WA and the surrounding area, operating from 14224 Pioneer Wy E, Puyallup, WA 98372.
How do I contact SERVPRO of Puyallup/Sumner?
Call (253) 848-0800, visit their website, or request a free quote through Restoringly using the form on this page.
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