Company Facts
Reviews Across the Web
Aggregated rating of 4.7/5 from 118 reviews across platforms.
What customers mention most
From the 50 most recent Google reviewsCounts show how many recent reviews mention each item. Aggregated from real customer reviews only.
Most Recent Reviews
I Highly recommend Servpro PTLD for their professional and prompt service on July 2 a 90° humid evening when my Maine basement flooded. Starting with the project manager, Justin who pleasantly, and calmly answered and explained my quirky questions and then to Ashley and Patrick, who placed fans, humidifier, pulled up carpet and moved all the furniture in a timely and orderly fashion. High five to Cameron and Zach, who picked up the equipment three days later. Servpro is fortunate to have such dedicated, hard-working, professional, and pleasant employees representing them out in the field. My basement thanks you as do I.
Kyle and Chandler were amazing. Professional, respectful, and tremendously competent. Kyle went over and above to ensure that the blood on the carpet was completely removed. He understood my husband was ill and was very kind to him.
We had a resident flood her apartment on the 2nd floor. Servpro came and quickly cleaned the mess and dried out the apartment. Quick and great service!
Chandler B. at ServPro was outstanding! He was professional, communicative, and knowledgable. We received all the information we needed quickly, he answered all of our questions, and followed-up. I would recommend ServPro, particularly Chandler, to anyone! Thanks.
The crew did an incredibly thorough job removing all the water damage and leaving everything clean. Very easy to communicate with and very professional. Appreciate Patrick and Brandon’s work. Patrick was here for all three days with different crew members, he did a great job.
About SERVPRO of Portland, South Portland and The Sebago Lake Region
SERVPRO of Portland, South Portland and The Sebago Lake Region provides emergency restoration services to homes and businesses across the greater Portland area. Based in the Portland region with a local address at 9 Hutcherson Drive, Gorham, ME 04038, the team is available around the clock to respond to urgent water and fire emergencies. The company advertises 24 hour availability every day of the week, and positions itself to handle sudden incidents that require immediate attention.
The company’s primary services include water damage restoration and fire damage restoration, and its Google Business profile also lists upholstery cleaning as an available service. For property owners facing an unexpected flood, burst pipe, or other water intrusion, the team focuses on rapid mitigation to limit further damage. Their work typically involves identifying and stopping the source of water, removing standing water, setting up drying and dehumidification equipment, and monitoring moisture levels until affected materials return to safe levels. These steps are intended to reduce the risk of secondary issues like prolonged structural damage or microbial growth.
When fire affects a property, the firm provides cleanup and restoration aimed at addressing smoke, soot, and water damage caused during firefighting efforts. That process commonly includes securing the site, removing charred or unsalvageable materials, cleaning soot from surfaces, treating odors, and coordinating cleaning of personal belongings and upholstery where possible. The approach is to combine initial stabilization with a plan to restore the property so that owners can move forward with repairs and content recovery in an organized way.
Customers often highlight responsiveness, clear communication, and attention to detail as important parts of the experience. The company’s Google rating of 4.7 from 118 reviews reflects a pattern of positive feedback about professionalism, thoroughness, and supportive service during stressful events. Those themes suggest that local property owners appreciate a restoration partner who can explain next steps, keep lines of communication open, and manage the practical tasks necessary to recover from a loss.
SERVPRO of Portland, South Portland and The Sebago Lake Region serves both residential and commercial clients in need of emergency assistance, and emphasizes availability for urgent situations day or night. Property owners who require water extraction, structural drying, smoke and soot cleaning, odor control, or upholstery cleaning can expect a service-oriented response focused on stabilization and recovery. The company situates itself as a local resource for restoration work throughout the Portland, South Portland, and Sebago Lake communities.
For immediate emergencies, the company’s stated 24 hour availability is intended to provide rapid access to restoration services whenever incidents occur. Local owners and managers looking for hands-on help after a water or fire event can reach out knowing the operation maintains continuous hours and a presence in the greater Portland area.
Services Offered
Credentials & Certifications
- State LicensedNot verified by Restoringly
- Fully InsuredNot verified by Restoringly
- IICRC Certified FirmVerified against the official IICRC registry on 2026-08-05
- IICRC: Applied Structural Drying TechnicianVerified 2026-08-05
- IICRC: Carpet Cleaning TechnicianVerified 2026-08-05
- IICRC: Commercial Drying SpecialistVerified 2026-08-05
- IICRC: Fire and Smoke Damage Restoration TechnicianVerified 2026-08-05
- IICRC: Odor Control TechnicianVerified 2026-08-05
- IICRC: Trauma and Crime Scene TechnicianVerified 2026-08-05
- IICRC: Water Damage Restoration TechnicianVerified 2026-08-05
- IICRC CertifiedSelf-reported, not verified by Restoringly
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Frequently Asked Questions
What services does SERVPRO of Portland, South Portland and The Sebago Lake Region offer?
SERVPRO of Portland, South Portland and The Sebago Lake Region offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Portland, ME area.
Does SERVPRO of Portland, South Portland and The Sebago Lake Region offer 24/7 emergency service?
Yes. SERVPRO of Portland, South Portland and The Sebago Lake Region is available 24 hours a day, 7 days a week for emergency response.
How is SERVPRO of Portland, South Portland and The Sebago Lake Region rated by customers?
SERVPRO of Portland, South Portland and The Sebago Lake Region holds 4.7/5 on Google from 118 reviews.
Is SERVPRO of Portland, South Portland and The Sebago Lake Region licensed and insured?
Restoringly has not verified licensing or insurance for SERVPRO of Portland, South Portland and The Sebago Lake Region, but the company lists these certifications: IICRC Certified. Ask them directly for proof of license and insurance before hiring.
What areas does SERVPRO of Portland, South Portland and The Sebago Lake Region serve?
SERVPRO of Portland, South Portland and The Sebago Lake Region serves Portland, ME and the surrounding area, operating from 9 Hutcherson Dr, Gorham, ME 04038.
How do I contact SERVPRO of Portland, South Portland and The Sebago Lake Region?
Call (207) 977-4478, visit their website, or request a free quote through Restoringly using the form on this page.
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