4.6
104 Reviews
4.6
On Google
24/7
Availability
4
Services Offered

Company Facts

Address
240 Sargent Dr Unit 1a, New Haven, CT 06511
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 4.6/5 from 104 reviews across platforms.

What customers mention most

From the 50 most recent Google reviews
Experience
Professional staff31Fast response23Clear communication22Friendly caring staff14Thorough cleaning12Courteous respectful7Helped with insurance6Belongings mishandled4
Services mentioned
Water damage cleanup9Basement water cleanup8Reconstruction and repair7Deep cleaning and disinfecting7Demolition work6Contents handling4Carpet and floor cleaning3

Counts show how many recent reviews mention each item. Aggregated from real customer reviews only.

Most Recent Reviews

Charles DiMino
Feb 16, 2026

Juan and Richard worked quickly and more importantly were credibly neat. Timely to the appointment and did not leave until the job was completed (which involved overtime on a Friday). Would call again without hesitation.

Henry Kusjanovic
Aug 11, 2025

Dan and Nick did a great job helping me out with our basement, and also dealing with the insurance company. Great job thanks again.

Angelia Zarra
Aug 1, 2025

We had a water heater crack and fail which flooded our basement in both finished & unfinished areas. We called Servpro and they came immediately & were absolutely wonderful. Our production manager Nate was always available from start to finish. We can’t thank Nick, Tim, Alec & the rest of the team enough, quick, professional, friendly & understanding, they got out basement dry and cleaned up in record time! We were very pleased and look forward to recommending them to anyone in the future.

David Nardone
Jul 3, 2025

Tim Jackson and Nate were great. Look forward to working with them again

Jenn Mahler
Jul 2, 2025

SERVPRO was great. They were very responsive to our needs and provided service that was above and beyond. I want to especially acknowledge Nate who did such a great job and made this process seamless. Thank you Nate!

About SERVPRO of New Haven

SERVPRO of New Haven serves the New Haven, Connecticut community from its facility at 240 Sargent Drive Unit 1a. The company focuses on water damage restoration and fire damage restoration and is available around the clock for emergency response. Local customers have evaluated the company online, resulting in a Google rating of 4.6 from 104 reviews, reflecting consistent positive feedback about responsiveness and quality of work.

Water damage restoration work generally begins with a prompt assessment and the removal of standing water to prevent further deterioration. The process typically includes water extraction, structural drying and dehumidification, moisture monitoring, and cleaning of affected surfaces and contents. These steps aim to stabilize the property, reduce the risk of secondary damage such as mold growth, and restore affected areas to a safe and usable condition. For homeowners and property managers in New Haven, these services help limit interruption and reduce the time required to return occupied spaces to normal.

Fire damage restoration involves a range of tasks designed to address both visible and hidden impacts of fire. Typical efforts include securing and stabilizing damaged areas, removing soot and smoke residues, cleaning and deodorizing affected surfaces, and salvaging and restoring personal property when possible. Addressing smoke odors and residue often requires specialized cleaning techniques and careful attention to both structure and contents, so that living and working spaces can be made safe and comfortable again for occupants.

Customers frequently note the team’s prompt arrival and professional manner, along with clear communication throughout the restoration process. Reviews highlight thoroughness and attention to detail, including neat work practices and willingness to follow through until jobs were completed. For local property owners facing an unexpected loss, that responsiveness and consistent communication can help reduce uncertainty during a stressful situation.

As a local resource for restoration in New Haven, SERVPRO of New Haven emphasizes practical, timely steps to mitigate damage and restore properties. The services offered are intended to support homeowners, property managers, and small business owners through the immediate emergency phase and the subsequent cleanup and recovery stages. Availability every day of the week ensures that emergency needs can be addressed at any hour.

Those seeking assistance with water or fire damage in the New Haven area can expect a focus on rapid response and practical restoration solutions. With around-the-clock availability and a strong record of positive customer feedback, the operation positions itself as a nearby option for residents and businesses needing restoration services.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Smoke Odor Removal
Deep cleaning and deodorization.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly
  • IICRC CertifiedSelf-reported, not verified by Restoringly

IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.

Photos

SERVPRO of New Haven photoSERVPRO of New Haven photoSERVPRO of New Haven photoSERVPRO of New Haven photoSERVPRO of New Haven photoSERVPRO of New Haven photo

Frequently Asked Questions

What services does SERVPRO of New Haven offer?

SERVPRO of New Haven offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the New Haven, CT area.

Does SERVPRO of New Haven offer 24/7 emergency service?

Yes. SERVPRO of New Haven is available 24 hours a day, 7 days a week for emergency response.

How is SERVPRO of New Haven rated by customers?

SERVPRO of New Haven holds 4.6/5 on Google from 104 reviews, 3.5/5 on Yelp.

Is SERVPRO of New Haven licensed and insured?

Restoringly has not verified licensing or insurance for SERVPRO of New Haven, but the company lists these certifications: IICRC Certified. Ask them directly for proof of license and insurance before hiring.

What areas does SERVPRO of New Haven serve?

SERVPRO of New Haven serves New Haven, CT and the surrounding area, operating from 240 Sargent Dr Unit 1a, New Haven, CT 06511.

How do I contact SERVPRO of New Haven?

Call (203) 491-5633, visit their website, or request a free quote through Restoringly using the form on this page.

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