4.8
329 Reviews
4.8
On Google
24/7
Availability
4
Services Offered

Company Facts

Address
5939 Troy Hwy, Montgomery, AL 36116
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 4.8/5 from 329 reviews across platforms.

What customers mention most

From the 50 most recent Google reviews
Experience
Clear communication19Fast response18Professional staff15Care for belongings11Restoration and rebuild10Caring and compassionate10Thorough and detailed8Insurance coordination6
Services mentioned
Reconstruction work12Contents pack out11Water removal9Mitigation services7Project management7Insurance coordination6

Counts show how many recent reviews mention each item. Aggregated from real customer reviews only.

Most Recent Reviews

Denise Thomas
Jul 27, 2026

Rieco with SERVPRO responded quickly, removed all the water from our leak, and did a professional job protecting our home from further damage..

Seriously Amber
Jul 23, 2026

Robert, Issac and Mike has been very fast, efficient, and very communicative definitely will use again

Crystal Jalil
Jul 1, 2026

Ken and his team were exceptional! Calling ServPro means things are not well, but the entire team that has worked on our house thus far have communicated well, provided Timor updates and showed us care and compassion during a stressful time.

Martin Crenshaw
May 22, 2026

I have had the services of Servpro of Montgomery in my home as a result of a fire that caused significant smoke damage. The process has been challenging for both me and my wife. The efforts of Shameka have made this transitional period much easier to cope with. While performing her duties she has displayed professionalism, consistency, and the ability to lead others. She seemed knowledgeable and confident in her efforts and directives. The team worked in great harmony and I would, without hesitation, recommend their services. ** Unfortunately I have been forced to edit the review that I submitted several months ago. I can not reverse the initial review which included one of the supervisors (Shameka), but I am including a NEGATIVE comment to the company as a whole. When my property was returned (February 2026) I discovered that the screen on one of my televisions had been broken. I promptly reported it to Hosea a supervisor in charge of the entire operation. As of May 22, 2026, I have not been compensated for my property, nor has it been replaced. He has repeatedly given me and my wife deceptive dates on being compensated for it. He has failed to return calls after messages have been left with clear and concise reason for the call. I am sorry to recant, but my feelings of recommending this company for service have been aborted. I would suggest that you find a more reliable, honest and dependable operation.

Audrey Smith
May 4, 2026

I’m very pleased with the service I received from the contents team, The showed care and understanding in my time of need. I would recommend them to everyone. Additionally, the reconstruction team, especially Ginger, were very helpful. She was professional, caring, understanding with love for me and my home. I know she is one of Gods Angels. She blessed me to see my home be restored and restore my peace of mind. I will always be thankful for her.

About SERVPRO of Montgomery

SERVPRO of Montgomery is a local restoration provider located at 5939 Troy Highway in Montgomery, Alabama, offering water damage restoration and fire damage restoration to homeowners and property managers across the area. The company maintains around the clock availability for emergency response, and is open 24 hours every day of the week. With a strong local reputation reflected in a 4.8 Google rating from 329 reviews, SERVPRO of Montgomery positions itself as a resource for prompt, organized help when damage threatens a property.

When water damage strikes, SERVPRO of Montgomery focuses on rapid assessment and mitigation to limit further harm to building materials and contents. Typical work begins with a thorough inspection to determine the source and extent of water intrusion, followed by extraction of standing water and deployment of drying equipment to restore appropriate moisture levels. Where materials must be removed for safety or effective drying, controlled tear out and dry-out procedures are used, and efforts are made to salvage personal property whenever possible. Local homeowners value timely arrival and decisive action to prevent secondary issues such as mold growth.

Fire damage restoration from SERVPRO of Montgomery addresses the many consequences of fire, smoke, and soot on structures and possessions. The team performs debris removal, soot and smoke cleanup, and specialized deodorization to improve indoor air quality and habitability. Where the building envelope has been compromised, temporary protections are provided while stabilization and reconstruction planning take place. Content cleaning and careful handling of household items are part of returning a property to useable condition, and coordination is maintained with property owners throughout the process.

Communication and organization are central to the way SERVPRO of Montgomery manages projects. Customers report clear, ongoing updates about scope of work, timelines, and next steps. The company emphasizes respectful treatment of homes and belongings, organized pack-out when needed, and a courteous approach on site. These practices help reduce uncertainty for owners during stressful recoveries and ensure that each stage of restoration is documented and explained.

SERVPRO of Montgomery also works to make interactions with insurance and other parties as smooth as possible for property owners. Staff coordinate with adjusters when appropriate, provide detailed documentation of damage and remediation steps, and keep homeowners informed about approvals and scheduling so work proceeds without unnecessary delay. The local team is prepared to respond to storm-related and household emergencies, helping neighbors return to normal life as efficiently as possible.

Local homeowners seeking help after water or fire damage will find SERVPRO of Montgomery at its Troy Highway location ready to answer emergency calls any hour of the day. The company’s standing in the community, reflected in its high Google rating from hundreds of reviewers, underscores a consistent focus on responsiveness, thorough mitigation, and respect for customers’ homes and possessions.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Smoke Odor Removal
Deep cleaning and deodorization.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly
  • IICRC CertifiedSelf-reported, not verified by Restoringly

IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.

Photos

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Frequently Asked Questions

What services does SERVPRO of Montgomery offer?

SERVPRO of Montgomery offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Montgomery, AL area.

Does SERVPRO of Montgomery offer 24/7 emergency service?

Yes. SERVPRO of Montgomery is available 24 hours a day, 7 days a week for emergency response.

How is SERVPRO of Montgomery rated by customers?

SERVPRO of Montgomery holds 4.8/5 on Google from 329 reviews, 3.3/5 on Yelp.

Is SERVPRO of Montgomery licensed and insured?

Restoringly has not verified licensing or insurance for SERVPRO of Montgomery, but the company lists these certifications: IICRC Certified. Ask them directly for proof of license and insurance before hiring.

What areas does SERVPRO of Montgomery serve?

SERVPRO of Montgomery serves Montgomery, AL and the surrounding area, operating from 5939 Troy Hwy, Montgomery, AL 36116.

How do I contact SERVPRO of Montgomery?

Call (334) 901-3165, visit their website, or request a free quote through Restoringly using the form on this page.

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