SERVPRO of Lexington, Waltham, Watertown, Arlington, Somerville, Charlestown

Everyone at ServPro really provided excellent SERVice on such short notice in our plumbing emergency‼️❣️👍👌 Our entire family is grateful for their PRO(s) providing so prompt w/ their arrival and being so thorough in our unfortunate cleanup. Thank you again‼️🙏 Sincerely, Dean and Family from Brookine, Mass. 😊

My co-owned home had an unexpected drain pipe issue late last week, and our two sides of the basement were infiltrated with drain pipe back up. Coincidently, both owners randomly called Servpro for the Watertown area. I was lucky enough to speak with Arielle, who was expert at sharing information and what to expert, she was also top of the line customer service. By last evening, Jacob and Marvin arrived to walk through our basement with standing puddles of sewer water. They got all specifications of both owners, and went to work. Within two hours, our basement was clean, fresh smelling and feeling safe again. Arielle, Jacob and Marvin were an amazing team, and this morning we are do grateful we chose Servpro.

Nedy, Adam, Fernando, and Nick were outstanding! They were here on time, got the job done, and were very professional, polite, friendly and hard working. All of them were very knowledgeable about their job, took the time to answer my questions and had great customer focus. What impressed me most was their teamwork. They helped each other, were well organized, and efficient. You could tell they enjoyed their jobs, took pride in helping people, and were proud to work for Servpro. They cleaned and sanitized, picked up all the debris, and left my home spotless,smelling clean and fresh when they left. I am extremely happy with the service from Servpro and would highly recommend them. Truly, an amazing team! I wish more large companies would model themselves after Servpro. They set high standards and they really get it right on the training, customer service, and recruitment of employees. Awesome service from this team! Thank you guys for an exceptionally well done job. I would give you 10 stars on this review if I could. If your boss is reading this, I hope he gives you all a raise because you deserve it! Thanks, again for saving the day!

Fantastic service from Servpro! They were the most responsive company I contacted after my guest room suffered water damage last winter. Fernando, Nady, and Daniel did a great job today detaching the drywall and treating the area for mold. They were fast, professional, and very friendly. A special shout-out to Fernando for the clear communication throughout the process!

SERVPRO did a great job cleaning my garage after a small fire left soot on the walls. They were prompt, professional, and thorough, and the results were excellent. I’m very pleased with their work and would recommend them. Appreciate Nick, Adam, and Nedy.