4.8
302 Reviews
4.8
On Google
24/7
Availability
4
Services Offered

Company Facts

City
Lexington, KY
Address
731 Red Mile Rd, Lexington, KY 40504
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 4.8/5 from 302 reviews across platforms.

What customers mention most

From the 50 most recent Google reviews
Experience
Clear communication18Professional staff16Quick response12Good project management11Courteous staff10Clean and tidy work8Responsive and helpful6Thorough assessment4
Services mentioned
Water damage cleanup13Reconstruction and renovation11Cleanup and debris removal8Coordinated contractors6Drying and dehumidification4Duct and vent cleaning4Inspection and assessment4Mold remediation3

Counts show how many recent reviews mention each item. Aggregated from real customer reviews only.

Most Recent Reviews

Shannon Branham (The Branhams)
Jul 26, 2026

The service we received from ServPro was too notch from the first call after discovering our water damage until the end of reconstruction. From Matt Dibble and the water mitigation team to Eugene Coogle and his recon team, everyone was courteous and professional. They took time to answer our questions, walked us through each phase and communicated timely. We would absolutely recommend them to anyone!

Cova Cornett
Jul 21, 2026

Hey guys, I just wanted to let everyone know how much we have appreciated what you guys have done for us. As you guys are already aware of this is the second time we’ve dealt with water damage. We were able to track the problem back to a failure of the water companies pressure reduction system. That was causing joints in the water supply to separate. Our insurance company recommended we contact serv pro to start immediate remediation and boy oh boy how right they were. Serv pro had people on site within two hours of our call. For the people who may be reading this. The first in team travelled excess of 88 miles one way. To start water recovery. Then our coordinator ms. Mary Thomas of Lexington Ky put us in touch with our contractor Keith Caudill. From that point on it was pure magic. The way he handled it was choreographed right out of the play book. He had the teams in his lineup ready to complete their assignments and then the next crew was up. Their work was spot on and the workers were very professional. As a former firefighter and building inspector. They were great. Again thanks to the Serv Pro team for a fantastic job. On a scale of 1 to 10. 12+. I highly recommend the Lexington Serv Pro team. From our house to the Serv Pro team a great big thank you.

wendi short
Jul 13, 2026

I am so grateful to Junior (James) and his crew for the quick assessment and cleanup of my home. Kind, courteous and thorough. You could not be in better hands.

Kathy Kluemper
Jul 10, 2026

We have nothing but praise for our ServPro team! Kevin and Alfredo were so kind and reassuring during their arrival to our home. A flooded basement is certainly stressful and they were so respectful of our feelings and concerns. Kevin explained all the stages of their work and followed up with each stage. We would most definitely use ServPro again if needed.

Lois Pasley
Jul 9, 2026

Joe and his crew were very professional. He explained each process as they did it. We would recommend him to anyone.

About SERVPRO of Lexington, KY

SERVPRO of Lexington, KY is a local restoration provider based at 731 Red Mile Rd in Lexington, Kentucky, offering water damage restoration and fire damage restoration services. Available 24 hours a day, seven days a week for emergency response, the team serves homeowners and businesses throughout the area. Their work has earned strong community feedback, reflected in a 4.8 Google rating from 302 reviews, and the company emphasizes rapid, practical action when damage occurs.

When water intrudes, immediate mitigation is critical. SERVPRO of Lexington, KY focuses on prompt emergency response and the standard steps of extraction and structural drying to limit further harm. For local property owners this typically means removing standing water, beginning controlled drying with fans and dehumidifiers, monitoring moisture levels, and isolating affected areas to prevent the spread of damage. Customers frequently note the company’s responsiveness and the efficiency of on-site crews in stabilizing situations and taking practical measures to protect the rest of the property.

Fire damage brings a different set of challenges, and the team handles the cleanup and restoration tasks that follow smoke, soot and structural impacts. Work commonly includes debris removal, cleaning soot from surfaces, addressing lingering odors, and taking temporary protective measures to secure the structure while longer term plans are put in place. When demolition or selective removal is needed to address damaged materials, crews take care to protect unaffected areas and to keep the job site orderly as work progresses.

Across both water and fire jobs the local team’s approach stresses clear communication and respect for the customer’s space. Reviews reflect consistent themes of professionalism, attentive communication, punctuality, and attention to safety and cleanliness. Customers report that crews explain procedures, keep homeowners informed about progress, and are considerate of schedules, which can be especially important when occupants are working from home or running a business during repairs.

Being available around the clock for emergencies allows SERVPRO of Lexington, KY to respond when damage is newest and mitigation is most effective. Their Lexington location at 731 Red Mile Rd serves as a staging point for local response and coordination. Property owners looking for immediate assistance in Lexington can rely on their 24/7 availability and the practical, hands-on services they provide to address both water and fire incidents.

SERVPRO of Lexington, KY presents a local, experienced presence for restoration needs in the community, combining emergency readiness with attentive on-site work. Homeowners and business operators facing the aftermath of water or fire damage can expect timely mitigation efforts, consistent communication, and care taken to protect and clean affected spaces while recovery is under way.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Smoke Odor Removal
Deep cleaning and deodorization.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly
  • IICRC CertifiedSelf-reported, not verified by Restoringly

IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.

Photos

SERVPRO of Lexington, KY photoSERVPRO of Lexington, KY photoSERVPRO of Lexington, KY photoSERVPRO of Lexington, KY photoSERVPRO of Lexington, KY photoSERVPRO of Lexington, KY photo

Frequently Asked Questions

What services does SERVPRO of Lexington, KY offer?

SERVPRO of Lexington, KY offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Lexington, KY area.

Does SERVPRO of Lexington, KY offer 24/7 emergency service?

Yes. SERVPRO of Lexington, KY is available 24 hours a day, 7 days a week for emergency response.

How is SERVPRO of Lexington, KY rated by customers?

SERVPRO of Lexington, KY holds 4.8/5 on Google from 302 reviews, 1.8/5 on Yelp.

Is SERVPRO of Lexington, KY licensed and insured?

Restoringly has not verified licensing or insurance for SERVPRO of Lexington, KY, but the company lists these certifications: IICRC Certified. Ask them directly for proof of license and insurance before hiring.

What areas does SERVPRO of Lexington, KY serve?

SERVPRO of Lexington, KY serves Lexington, KY and the surrounding area, operating from 731 Red Mile Rd, Lexington, KY 40504.

How do I contact SERVPRO of Lexington, KY?

Call (859) 347-3531, visit their website, or request a free quote through Restoringly using the form on this page.

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