SERVPRO of Lexington, KY

Hey guys, I just wanted to let everyone know how much we have appreciated what you guys have done for us. As you guys are already aware of this is the second time we’ve dealt with water damage. We were able to track the problem back to a failure of the water companies pressure reduction system. That was causing joints in the water supply to separate. Our insurance company recommended we contact serv pro to start immediate remediation and boy oh boy how right they were. Serv pro had people on site within two hours of our call. For the people who may be reading this. The first in team travelled excess of 88 miles one way. To start water recovery. Then our coordinator ms. Mary Thomas of Lexington Ky put us in touch with our contractor Keith Caudill. From that point on it was pure magic. The way he handled it was choreographed right out of the play book. He had the teams in his lineup ready to complete their assignments and then the next crew was up. Their work was spot on and the workers were very professional. As a former firefighter and building inspector. They were great. Again thanks to the Serv Pro team for a fantastic job. On a scale of 1 to 10. 12+. I highly recommend the Lexington Serv Pro team. From our house to the Serv Pro team a great big thank you.

Noah, Jesus, and Joaquim were very professional, did a great job with the demolition. They cleaned up behind themselves and protected other parts of the house.

When I had rain pouring through my ceiling from a roof leak, I had no idea where to turn. SERVPRO was there almost immediately, and I was absolutely amazed by everything they did. Within hours they had teams of people at my business extracting water, setting up fans and dehumidifiers, and taking every possible step to prevent further damage. They even covered my roof to protect my business until THEY could replace it. I truly had no idea a restoration company could handle so much. From start to finish, everyone was professional, knowledgeable, compassionate, and incredibly hard-working. They turned what could have been a complete disaster into a manageable situation, and I can’t thank them enough. I hope I never need their services again—but if I do, there is no one else I would call. I highly recommend SERVPRO to anyone dealing with water damage or an unexpected emergency. They exceeded every expectation!

I had an excellent experience with Servpro from start to finish. They responded quickly, were professional, and took the time to explain everything they were doing. The team worked efficiently, treated my home with care, and made a stressful situation much easier to deal with. Their communication was great, and the quality of their work was outstanding. I highly recommend them to anyone dealing with water damage or needing restoration services.

The ServPro team that worked in my home was extremely professional from start to finish. They were punctual, respectful of my schedule while I worked from home, and maintained a very clean work environment throughout the process. The team took the time to ensure all affected areas were properly addressed and made safety a clear priority. I appreciated their attention to detail and professionalism. I would definitely recommend their services.