4.7
63 Reviews
4.7
On Google
24/7
Availability
4
Services Offered

Company Facts

City
Columbia, SC
Address
1831 Pine St, West Columbia, SC 29170
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 4.7/5 from 63 reviews across platforms.

What customers mention most

From the 44 most recent Google reviews
Experience
fast response19professional staff14clear communication9courteous staff8helpful staff8punctual service5reduced stress4equipment monitoring4
Services mentioned
water mitigation8repairs and restoration7drying and dehumidification6emergency response5damage assessment4mold remediation3carpet services3

Counts show how many recent reviews mention each item. Aggregated from real customer reviews only.

Most Recent Reviews

Samm Webster
Aug 3, 2026

I would give them zero stars if I could. I called and made on a Tuesday for Friday. Received a call Thursday they needed to move my appointment to Monday. Monday came and the time I was told came and gone with no contact from them. I waited another hour and called. Was told the tech was running behind and they would check with the tech and call me back with an update. They never called or showed. Just before 5 I called their office again and spoke with the same individual that said they would call me back and was told they didn't know why the tech didn't come. She offered to get a reason but not reschedule.

Allen Hardin
Aug 1, 2026

Austin and his crew arrived at our house prepared to assess and repair the damage done to our home. He was available to answer the questions we had about the steps involved in this process. We would recommend Serv Pro to others who are in need of major home repairs.

Dorothy Hardin
Aug 1, 2026

Austin and his crew did an outstanding job. They arrived at my home in a very timely manner. Austin answered all my questions and set me at ease during this critical time. His crew worked quickly to prevent additional damage. After initial setup of equipment, Austin continuously checked back to ask if I needed any additional help. I would highly recommend ServPro.

Brenda S. Coker
Jul 11, 2026

Awful customer service. No follow up.

Latonia Williams
Jun 15, 2026

Peter was extremely patient and helpful to me. He's a Rock

About SERVPRO of Lexington and West Cayce

SERVPRO of Lexington and West Cayce serves Columbia and the surrounding West Columbia neighborhoods from its location on Pine Street. The company focuses on water damage restoration and fire damage restoration, providing services designed to help property owners recover after disruptive events. Operating locally, the team aims to be a steady presence for homeowners and businesses faced with unexpected loss, with an emphasis on responsive service and practical solutions tailored to each property.

Water damage restoration work by SERVPRO of Lexington and West Cayce addresses the full range of issues that follow leaks, burst pipes, flooding, and other water intrusions. Their approach begins with a careful assessment of affected areas, followed by removal of standing water and controlled drying to reduce the risk of secondary damage. Moisture control, cleaning of affected surfaces, and measures to help prevent mold growth are part of the process, so that structures and contents can be returned to a safe, habitable condition as efficiently as possible.

When fire affects a property, the company provides restoration services intended to stabilize the situation and begin recovery. This includes addressing structural fire damage, removing soot and smoke residues from surfaces, and working to reduce lingering odors. The goal is to restore both the building and its contents to the extent possible, and to help property owners move from emergency response through the steps of cleanup and repair. Attention to detail and careful documentation of conditions are part of the effort to bring a damaged property back to normal.

SERVPRO of Lexington and West Cayce is available 24 hours a day, seven days a week for emergencies. This continuous availability is intended to give property owners a clear point of contact at any hour, whether a loss occurs in the middle of the night or during a weekend. The business is located at 1831 Pine St, West Columbia, South Carolina, which helps maintain a local presence for rapid coordination and on-site work when needed. The company’s Google rating is 4.7 based on 63 reviews, reflecting many customers’ positive experiences.

The team’s approach is professional and personable, focused on clear communication with property owners throughout the restoration process. That means explaining the steps involved, keeping homeowners and building managers informed as work progresses, and taking care to protect remaining property during cleanup and restoration. SERVPRO of Lexington and West Cayce seeks to reduce disruption and deliver practical results that meet the needs of each customer’s situation.

For Columbia and West Columbia residents and businesses facing water or fire damage, SERVPRO of Lexington and West Cayce offers a local restoration resource with round the clock emergency availability. Property owners looking for assistance can reach out any time to discuss their specific circumstances and arrange for an assessment and response tailored to their needs. The company aims to stand beside the community through recovery and restoration, helping to return properties to a safe and comfortable state.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Smoke Odor Removal
Deep cleaning and deodorization.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly

IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.

We have not yet verified licensing or insurance for this company. Ask them directly for proof of license and insurance before hiring.

Photos

SERVPRO of Lexington and West Cayce photoSERVPRO of Lexington and West Cayce photoSERVPRO of Lexington and West Cayce photoSERVPRO of Lexington and West Cayce photoSERVPRO of Lexington and West Cayce photoSERVPRO of Lexington and West Cayce photo

Frequently Asked Questions

What services does SERVPRO of Lexington and West Cayce offer?

SERVPRO of Lexington and West Cayce offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Columbia, SC area.

Does SERVPRO of Lexington and West Cayce offer 24/7 emergency service?

Yes. SERVPRO of Lexington and West Cayce is available 24 hours a day, 7 days a week for emergency response.

How is SERVPRO of Lexington and West Cayce rated by customers?

SERVPRO of Lexington and West Cayce holds 4.7/5 on Google from 63 reviews, 3.0/5 on Yelp.

Is SERVPRO of Lexington and West Cayce licensed and insured?

Restoringly has not yet verified licensing, insurance, or certifications for SERVPRO of Lexington and West Cayce. Ask them directly for proof before hiring.

What areas does SERVPRO of Lexington and West Cayce serve?

SERVPRO of Lexington and West Cayce serves Columbia, SC and the surrounding area, operating from 1831 Pine St, West Columbia, SC 29170.

How do I contact SERVPRO of Lexington and West Cayce?

Call (803) 999-4719, visit their website, or request a free quote through Restoringly using the form on this page.

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