4.8
112 Reviews
4.8
On Google
24/7
Availability
4
Services Offered

Company Facts

City
Lake Charles, LA
Address
3325 Center St, Lake Charles, LA 70601
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 4.8/5 from 112 reviews across platforms.

What customers mention most

From the 50 most recent Google reviews
Experience
quality work23fast response20professional staff12clear communication8attention to detail8friendly staff8went above and beyond4affordable pricing3
Services mentioned
water damage cleanup23air duct cleaning8fire and smoke cleanup8water drying6commercial cleaning6carpet cleaning4mold remediation4

Counts show how many recent reviews mention each item. Aggregated from real customer reviews only.

Most Recent Reviews

Mason Thigpen
Jul 27, 2026

“I had just returned from vacation and disaster struck! When I was gone my AC unit malfunctioned and flooded my home. Ben and his team stepped up and took care of my water damage! 10/10 would recommend🚛”

Kerry Woods
Jul 22, 2026

Servpro provided excellent service to me in a tragic situation…… I had a water pipe burst in my attic which affected multiple rooms in my house. Nathan and his team were timely, thorough and reliable in their work response while very available for any questions and conversation as needed. I wouldn’t hesitate to recommend their services to anyone in need and would return to them again though I hope I never need water remediation in my future…… thanks Servpro team!!!!!! I appreciate you!!!!!

Steven Shows
Jul 22, 2026

Servpro took care of the cleanup of a sewer overflow situation in our office building. They were here quickly and cleaned/disinfected the wet carpet. They set up blowers to dry the area overnight and the next day it was fresh and clean. The price was fantastic as well for the work performed. Thanks Ben Drouilhet & Team! 5 stars!

Lisa landry
Jul 5, 2026

Our service tech , Rodney, went above and beyond. Very polite, professional, and a pleasure to work with !! He was very informed about the project necessary for our situation. Punctual and great at communication. Could not have asked for a better person to work with during our time of water leak and crisis . Highly recommend ‼️

Colton Duplechain
Jun 19, 2026

Nathan and Rodney with ServePro cleaned my a/c vents and unit. They did a spectacular job. Everything looks and smells incredible! Thanks guys for the outstanding customer service.

About SERVPRO of Lake Charles

SERVPRO of Lake Charles is a local restoration provider based in Lake Charles, Louisiana, offering focused expertise in water damage restoration and fire damage restoration. Located at 3325 Center Street, the team positions itself as a comprehensive service provider for cleanup and recovery needs, and it is available around the clock for emergency calls. Residents and business owners in the area can expect a rapid response at any hour, reflecting the companys stated 24/7 availability.

When water damage strikes, the company emphasizes immediate mitigation to limit loss and prevent secondary issues. Typical water loss work begins with fast on-site assessment, water extraction and structural drying, and may include removal of damaged materials when necessary to restore safe, dry conditions. Because water incidents can lead to mold growth and other complications, crews attend to containment and remediation steps that reduce health risks and protect unaffected areas of a property. These processes are described in plain terms so property owners understand why each step is taken and how it contributes to a durable repair.

Fire damage restoration services address the broad consequences of smoke, soot, heat and water used in firefighting. Cleanup often involves removal of debris, thorough cleaning of salvageable contents, deodorization to control lingering smoke odors, and stabilization of damaged structures until full repairs can be completed. SERVPRO of Lake Charles helps coordinate the sequence of mitigation and restoration work so recovery moves forward in an orderly way, whether the project is focused on cleanup only or bridges into reconstruction with other local contractors.

Local reviews reflect a consistent theme of professionalism and clear communication, and the business holds a 4.8 Google rating from 112 reviews. Customers frequently note attention to detail, punctuality and responsiveness during urgent situations, and they describe crews who explain the scope of work and keep property owners informed as projects progress. Reviewers also remark on the teams willingness to accommodate complicated situations, which can help clients feel more at ease during an already stressful time.

As a member of the Lake Charles service community, SERVPRO of Lake Charles works with homeowners and commercial property operators to minimize disruption and restore spaces to a usable condition. The process commonly begins with a focused assessment, moves through mitigation and cleanup, and concludes with steps that prepare a site for rebuilding or reoccupation. Throughout this cycle the emphasis is on prompt mobilization, transparent communication and careful execution of restoration tasks that matter most to local properties.

For those facing water or fire emergencies in Lake Charles, SERVPRO of Lake Charles presents itself as a locally based, always-available option for cleanup and restoration. With a comprehensive approach to mitigation and recovery, the company aims to deliver practical, timely service that guides property owners back to normal operations.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Smoke Odor Removal
Deep cleaning and deodorization.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly
  • IICRC CertifiedSelf-reported, not verified by Restoringly

IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.

Photos

SERVPRO of Lake Charles photoSERVPRO of Lake Charles photoSERVPRO of Lake Charles photoSERVPRO of Lake Charles photoSERVPRO of Lake Charles photoSERVPRO of Lake Charles photo

Frequently Asked Questions

What services does SERVPRO of Lake Charles offer?

SERVPRO of Lake Charles offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Lake Charles, LA area.

Does SERVPRO of Lake Charles offer 24/7 emergency service?

Yes. SERVPRO of Lake Charles is available 24 hours a day, 7 days a week for emergency response.

How is SERVPRO of Lake Charles rated by customers?

SERVPRO of Lake Charles holds 4.8/5 on Google from 112 reviews, 5.0/5 on Yelp.

Is SERVPRO of Lake Charles licensed and insured?

Restoringly has not verified licensing or insurance for SERVPRO of Lake Charles, but the company lists these certifications: IICRC Certified. Ask them directly for proof of license and insurance before hiring.

What areas does SERVPRO of Lake Charles serve?

SERVPRO of Lake Charles serves Lake Charles, LA and the surrounding area, operating from 3325 Center St, Lake Charles, LA 70601.

How do I contact SERVPRO of Lake Charles?

Call (337) 761-6005, visit their website, or request a free quote through Restoringly using the form on this page.

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