4.8
112 Reviews
4.8
On Google
24/7
Availability
4
Services Offered

Company Facts

Address
3325 Center St, Lake Charles, LA 70601
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 4.8/5 from 112 reviews across platforms.

Most Recent Reviews

Lisa landry
Jul 5, 2026

Our service tech , Rodney, went above and beyond. Very polite, professional, and a pleasure to work with !! He was very informed about the project necessary for our situation. Punctual and great at communication. Could not have asked for a better person to work with during our time of water leak and crisis . Highly recommend ‼️

Jenerra
Jun 14, 2026

Rodney from Servpro did an amazing job cleaning my air conditioning ducts. He was very professional,hardworking and very informative about what he was doing. I recommend this company to my family and friends.

Cathleen Bourg
May 16, 2026

The service was exceptional. We had a water and mold issue when a pipe broke in our bathroom, and the site supervisor Steve, was awesome. He fixed it all and made it better than new. We have 2 large dogs as well which made it a little more complicated and they were very accommodating to our situation. Thank you Steve.

Evelyn DeHoyos
May 15, 2026

Servpo of Lake Charles did a great job fixing water damage and mold in my home. Great customer Service!. Gets the job done. Super Friendly staff, great quality work. Prompt Service.

Demarkus Batiste
Feb 26, 2026

My grandmother had a flood in her home due to a busted pipe from the freeze. She called me to help because she did not know what to do or where to even start. After having a conversation with Ben, their lead technician, about next steps, I had no doubts that I made the right decision by calling them. They came out right away and assessed the damage and made a plan on site. After a few days of running equipment and some light mitigation work, her house was 100% dry and back to pre damage condition. I cannot stress enough how easy it was to work with the team and get this literal disaster behind us. Thank you for the work you all do!

About SERVPRO of Lake Charles

SERVPRO of Lake Charles is a local restoration provider based in Lake Charles, Louisiana, offering focused expertise in water damage restoration and fire damage restoration. Located at 3325 Center Street, the team positions itself as a comprehensive service provider for cleanup and recovery needs, and it is available around the clock for emergency calls. Residents and business owners in the area can expect a rapid response at any hour, reflecting the companys stated 24/7 availability.

When water damage strikes, the company emphasizes immediate mitigation to limit loss and prevent secondary issues. Typical water loss work begins with fast on-site assessment, water extraction and structural drying, and may include removal of damaged materials when necessary to restore safe, dry conditions. Because water incidents can lead to mold growth and other complications, crews attend to containment and remediation steps that reduce health risks and protect unaffected areas of a property. These processes are described in plain terms so property owners understand why each step is taken and how it contributes to a durable repair.

Fire damage restoration services address the broad consequences of smoke, soot, heat and water used in firefighting. Cleanup often involves removal of debris, thorough cleaning of salvageable contents, deodorization to control lingering smoke odors, and stabilization of damaged structures until full repairs can be completed. SERVPRO of Lake Charles helps coordinate the sequence of mitigation and restoration work so recovery moves forward in an orderly way, whether the project is focused on cleanup only or bridges into reconstruction with other local contractors.

Local reviews reflect a consistent theme of professionalism and clear communication, and the business holds a 4.8 Google rating from 112 reviews. Customers frequently note attention to detail, punctuality and responsiveness during urgent situations, and they describe crews who explain the scope of work and keep property owners informed as projects progress. Reviewers also remark on the teams willingness to accommodate complicated situations, which can help clients feel more at ease during an already stressful time.

As a member of the Lake Charles service community, SERVPRO of Lake Charles works with homeowners and commercial property operators to minimize disruption and restore spaces to a usable condition. The process commonly begins with a focused assessment, moves through mitigation and cleanup, and concludes with steps that prepare a site for rebuilding or reoccupation. Throughout this cycle the emphasis is on prompt mobilization, transparent communication and careful execution of restoration tasks that matter most to local properties.

For those facing water or fire emergencies in Lake Charles, SERVPRO of Lake Charles presents itself as a locally based, always-available option for cleanup and restoration. With a comprehensive approach to mitigation and recovery, the company aims to deliver practical, timely service that guides property owners back to normal operations.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Smoke Odor Removal
Deep cleaning and deodorization.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly
  • IICRC CertifiedSelf-reported, not verified by Restoringly

IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.

Photos

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Frequently Asked Questions

What services does SERVPRO of Lake Charles offer?

SERVPRO of Lake Charles offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Lake Charles, LA area.

Does SERVPRO of Lake Charles offer 24/7 emergency service?

Yes. SERVPRO of Lake Charles is available 24 hours a day, 7 days a week for emergency response.

How is SERVPRO of Lake Charles rated by customers?

SERVPRO of Lake Charles holds 4.8/5 on Google from 112 reviews, 5.0/5 on Yelp.

Is SERVPRO of Lake Charles licensed and insured?

Restoringly has not verified licensing or insurance for SERVPRO of Lake Charles, but the company lists these certifications: IICRC Certified. Ask them directly for proof of license and insurance before hiring.

What areas does SERVPRO of Lake Charles serve?

SERVPRO of Lake Charles serves Lake Charles, LA and the surrounding area, operating from 3325 Center St, Lake Charles, LA 70601.

How do I contact SERVPRO of Lake Charles?

Call (337) 761-6005, visit their website, or request a free quote through Restoringly using the form on this page.

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