Company Facts
Reviews Across the Web
Aggregated rating of 4.8/5 from 334 reviews across platforms.
What customers mention most
From the 50 most recent Google reviewsCounts show how many recent reviews mention each item. Aggregated from real customer reviews only.
Most Recent Reviews
We used Servpro for a big job after a pipe burst/flood throughout the house. They were fantastic! Alicia oversaw the project and she did an excellent job. Was on every aspect of the work and I was amazed at how well she coordinated the scope of work. It was completed in record time and we are very pleased with the finished job. Thank you Serpro, Pattilyne and Alicia and the wonderful crew that worked so hard. Highly recommend Servpro!
Pohaku Colburn and his crew did an excellent job reconstructing my kitchen which had been damaged when my ice maker leaked. They were able to locate all of my missing draws and cabinet doors at your shop and rebuild all of the boxes for my cabinets. Also, they rebuilt my damaged walls so that they look great. My kitchen looks great!
Philip, pharo, and Ronald delivered exceptional services to our home and was very thorough and professional. I can tell they take pride in their work. Very pleased with how they handled everything for us.
I am very pleased to have excellant service with both the office staff and from the repairmen who replaced ceilings and other areas after water damage. It was flawless. Thank all of you very much.
The Servpro team was great!!! Alicia, Mark & Mike Flynn came right away & we’re very courteous, professional & organized!! Mazeu, Josh & their coworker did more work than they had to do & painted inside the closet as well as the doors. The ceilings were spotless, —like there was never any water damage to begin with. Servpro has a warranty on their work, which is an added value to their service. We had an excellent experience with Servpro!
About SERVPRO of Kailua
SERVPRO of Kailua is a restoration provider serving Pearl City and the surrounding Oahu communities from its Kaneohe location at 45-564 Kamehameha Hwy D. The team lists fire and water damage restoration among its core specialties, and its Google profile also notes experience with construction, remodeling and remediation projects. Customers have rated the company highly, reflected in a 4.8 average from 334 reviews, and the business maintains around-the-clock availability for emergency response.
When water damage strikes, SERVPRO of Kailua responds with immediate mitigation and drying efforts intended to limit further loss. Their approach for local property owners typically includes prompt assessment, containment to protect unaffected areas, and deployment of drying equipment to remove moisture from walls, floors and structural cavities. This work is aimed at helping residents and property managers resume normal routines as soon as possible, while minimizing disruption to living spaces during the remediation process.
For fire and smoke incidents the company focuses on thorough cleanup and restoration, addressing smoke residues and water used during firefighting, as well as coordinating necessary rebuilding and finishing work. Services noted in the business description include construction and remodeling, which allows the team to follow through from initial damage control to repairs and cosmetic recovery. Homeowners can expect efforts to return damaged rooms to functional condition, including reconstruction of surfaces and replacement of affected elements when needed.
The local teams are often described by customers as professional, courteous and organized, with attention to communication and detail during projects. Review themes reflect technicians setting up containment and protective measures to allow remediation equipment to run without unduly limiting access to living areas, and carrying work through to completion with finishing touches that help spaces look whole again. The company’s combination of mitigation, cleanup and construction capabilities helps streamline the restoration process for property owners who prefer a single point of contact through multiple phases of recovery.
Available 24 hours a day, seven days a week, SERVPRO of Kailua emphasizes rapid emergency response for water and fire losses in the Pearl City area and nearby neighborhoods. Property owners facing leaks, flooding, smoke or structural damage can expect a locally based crew that handles both immediate containment and the follow-up work required to restore habitability. The business presents itself as a comprehensive option for remediation, repair and remodeling needs after damage, and maintains continuous availability for urgent situations.
Services Offered
Credentials & Certifications
- State LicensedNot verified by Restoringly
- Fully InsuredNot verified by Restoringly
- IICRC CertifiedSelf-reported, not verified by Restoringly
IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.
Photos


Frequently Asked Questions
What services does SERVPRO of Kailua offer?
SERVPRO of Kailua offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Pearl City, HI area.
Does SERVPRO of Kailua offer 24/7 emergency service?
Yes. SERVPRO of Kailua is available 24 hours a day, 7 days a week for emergency response.
How is SERVPRO of Kailua rated by customers?
SERVPRO of Kailua holds 4.8/5 on Google from 334 reviews, 4.6/5 on Yelp.
Is SERVPRO of Kailua licensed and insured?
Restoringly has not verified licensing or insurance for SERVPRO of Kailua, but the company lists these certifications: IICRC Certified. Ask them directly for proof of license and insurance before hiring.
What areas does SERVPRO of Kailua serve?
SERVPRO of Kailua serves Pearl City, HI and the surrounding area, operating from 45-564 Kamehameha Hwy D, Kaneohe, HI 96744.
How do I contact SERVPRO of Kailua?
Call (808) 900-8280, visit their website, or request a free quote through Restoringly using the form on this page.
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