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Aggregated rating of 4.5/5 from 140 reviews across platforms.
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From the 50 most recent Google reviewsCounts show how many recent reviews mention each item. Aggregated from real customer reviews only.
Most Recent Reviews
Still in the process of getting the ceiling to dry from a waterpipe bursting. Roger and Cam have been great at communicating, arriving on time, and being courteous and professional! As far as ServPro, the company - So far, so good. And, to the managers there at ServPro - please continue to work with people getting them back to where they were before the disaster and not giving in before the job is complete and safety measures are in place. This is very much appreciated. Thank you again to Roger and Cam! Stacey S. Kalona, Iowa
Roger has been amazing to work with at Servpro. Never makes me feel like I am a burden when I have a lot of questions. The job will get done right with Roger around!
Dylan Blair and Jacob Morrill did an awesome job cleaning up our basement. They were on time and did a through job!
ServPro of Iowa City/Coralville was compassionate, prompt, and thorough in responding to the water damage caused by a frozen pipe that burst on a Sunday. Jacob Morrill was a true professional and immediately helped us begin the mitigation process. We’re also especially grateful to Dylan Blair for his dedication and hard work in ensuring everything was completely dried out and that our home was restored as quickly as possible.
Jacob and Dylan both came out to the business I was at right away, in the middle of the night. They were professional, polite, and cleaned up the excesswater we had promptly.
About SERVPRO of Iowa City
SERVPRO of Iowa City is a local restoration provider based at 1650 Willow Creek Dr Suite 1, Iowa City, IA 52246. The company focuses on water damage restoration and fire damage restoration for residential and local property owners. With a clear focus on restoring properties affected by water intrusion or fire, SERVPRO of Iowa City offers services designed to address immediate hazards and to begin the recovery process as efficiently as possible.
The location is open around the clock and is available for emergency response 24 hours a day, seven days a week. That continuous availability helps property owners access help whenever a sudden loss occurs, day or night. Business hours reflect this readiness, with every day listed as open 24 hours. The steady accessibility is an important part of helping households and businesses begin mitigation quickly after an incident.
Water damage restoration work typically begins with measures to limit ongoing damage, followed by targeted mitigation. For local property owners this often means water removal and controlled drying with professional equipment, dehumidification to reduce lingering moisture, and careful monitoring of affected materials. Content handling and documentation are part of the process to help owners understand what can be salvaged and what steps are required to stabilize the property during drying and repair planning.
Fire damage restoration for homeowners addresses the unique challenges left by smoke, soot, and heat. Services generally include cleanup of soot and residues, odor control to address persistent smoke smells, and stabilization to protect remaining structure and belongings. Content cleaning and careful assessment of salvageable items are typical components of restoring a home after a fire. The work aims to make a property safe and more comfortable while owners consider next steps for repair and rebuilding.
Customer sentiment in public feedback highlights prompt emergency response, clear communication, and professional, courteous crews who keep property owners informed throughout mitigation and drying. Review themes reflect appreciation for thoroughness, compassion during stressful incidents, and follow up to monitor progress. SERVPRO of Iowa City’s Google rating is 4.5 based on 140 reviews, a measure that prospective customers can use alongside direct conversations to evaluate fit for their restoration needs.
For Iowa City property owners facing water or fire loss, SERVPRO of Iowa City provides a local option that is continuously available for emergencies and focused on the core steps of restoration. The emphasis is on prompt mitigation, careful handling of affected contents, ongoing monitoring during drying or cleanup, and working with residents to move the property back toward normal occupancy. Their location at 1650 Willow Creek Dr Suite 1 offers a nearby point of access for those looking for restoration assistance in the area.
Services Offered
Credentials & Certifications
- State LicensedNot verified by Restoringly
- Fully InsuredNot verified by Restoringly
- IICRC Certified FirmVerified against the official IICRC registry on 2026-08-05
- IICRC: Applied Microbial Remediation TechnicianVerified 2026-08-05
- IICRC: Fire and Smoke Damage Restoration TechnicianVerified 2026-08-05
- IICRC: Water Damage Restoration TechnicianVerified 2026-08-05
- IICRC CertifiedSelf-reported, not verified by Restoringly
Photos

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Frequently Asked Questions
What services does SERVPRO of Iowa City offer?
SERVPRO of Iowa City offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Iowa City, IA area.
Does SERVPRO of Iowa City offer 24/7 emergency service?
Yes. SERVPRO of Iowa City is available 24 hours a day, 7 days a week for emergency response.
How is SERVPRO of Iowa City rated by customers?
SERVPRO of Iowa City holds 4.5/5 on Google from 140 reviews, 3.1/5 on Yelp, a B- grade from the Better Business Bureau.
Is SERVPRO of Iowa City licensed and insured?
Restoringly has not verified licensing or insurance for SERVPRO of Iowa City, but the company lists these certifications: IICRC Certified. Ask them directly for proof of license and insurance before hiring.
What areas does SERVPRO of Iowa City serve?
SERVPRO of Iowa City serves Iowa City, IA and the surrounding area, operating from 1650 Willow Creek Dr Suite 1, Iowa City, IA 52246.
How do I contact SERVPRO of Iowa City?
Call (319) 338-8550, visit their website, or request a free quote through Restoringly using the form on this page.
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