4.8
188 Reviews
4.8
On Google
24/7
Availability
4
Services Offered

Company Facts

Address
2525 Boge Ave, Idaho Falls, ID 83401
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 4.8/5 from 188 reviews across platforms.

What customers mention most

From the 50 most recent Google reviews
Experience
responsive communication14friendly staff14fast response10professional crew9quality workmanship8poor communication6respectful of home5insurance and claims3
Services mentioned
water damage cleanup10reconstruction and repairs7water leak repair6cleanup and sanitizing4remediation work3

Counts show how many recent reviews mention each item. Aggregated from real customer reviews only.

Most Recent Reviews

Joel Selcher
Jul 28, 2026

Very pleased with the work of the ServPro of Idaho Falls team on our project. Jamie and Dakoda oversaw the project and kept us in communication through the entire process. The entire team involved (including TiVo, Brigham, and Adrian) were professional, knowledgable, efficient, and displayed great care in working in our home. Definitely appreciate their work following a frustrating water damage event!

Doug Hall
Jul 25, 2026

Had a basement flood. They were first to respond and showed up promptly. Said two guys would be there next day to tear out damaged carpet and empty rooms. First day no one showed up. Next two days one guy showed up and did a great job pulling out carpet but didn't empty rooms and broke two items because he tried moving them himself. Can they remediate stuff? Yes. Are they stretched too thin and going to finish the work? Seems unlikely. Not workers fault, he was annoyed whole time. If it's a relatively small job go elsewhere.

Jerry Reese
Jul 15, 2026

I wish that all the people I have had in my home would have been as respectful of my home and belongings as Carlos Marquez. He was very much a gentleman and respected my home and furnishings the whole time he was working in my home. If I would need anyone for this kind of work again, I will certainly call ServPro and ask for Carlos. He was one of the most professional persons I've dealt with, he explained everything he was doing, so I understood what he was doing and why. Thank you, Carlos, for doing such an excellent job for me. Barbara Reese

Emma Turner
Jul 3, 2026

I visited their booth at the July 4th event at Porter Park and they were so nice! They gave me fruit snacks.

Juliette
Jul 3, 2026

The people are very kind and knowledgeable! Would recommend it to everyone.

About SERVPRO of Idaho Falls

SERVPRO of Idaho Falls is a locally based restoration company serving the Idaho Falls area from its facility at 2525 Boge Ave, Idaho Falls, ID 83401. The company maintains around the clock availability for emergencies, with all days and hours listed as open 24 hours. Customers have left a strong overall impression, reflected in a 4.8 star rating on Google compiled from 188 reviews. That combination of steady availability and a high customer rating positions the company as a go to resource for urgent property damage situations in the community.

Water damage restoration is one of the core services offered. For homeowners and property managers this work typically begins with a rapid emergency response to stop the spread of water, followed by water removal, drying, and moisture control to limit further structural or material damage. The process often includes assessing affected materials, setting up equipment to accelerate drying, and implementing measures that reduce the risk of secondary problems such as mold growth. SERVPRO of Idaho Falls focuses on restoring affected areas and salvaging as much of the property and contents as possible while keeping occupants informed during the project.

Fire damage restoration is the other principal service provided. Restoring a fire damaged property commonly involves removing soot and debris, cleaning smoke affected surfaces and contents, and addressing lingering odors. Restoration work for fire loss also includes stabilizing damaged structures, coordinating cleanup of personal belongings, and preparing spaces so repairs and rebuilding can proceed. For residents facing the aftermath of a fire, these services are intended to return living and working spaces to safe, functional condition as efficiently as possible.

Customer feedback highlights several themes about how the company operates. Many reviewers emphasize professionalism, responsiveness, clear communication, and attention to detail from the crews who handle restoration projects. Reviewers mention staff who communicated updates, worked efficiently, and cared about getting homes back to normal. At the same time some reviews note occasional scheduling or communication lapses during longer projects. Taken together, the feedback reflects a team that delivers technically focused restoration work while engaging directly with property owners through the disruption that emergencies create.

SERVPRO of Idaho Falls aims to serve local residents at any hour of the day or night, responding to both sudden emergencies and planned restoration jobs. For people in Idaho Falls dealing with water intrusion or fire damage, the company’s combination of 24 hour availability and highly rated customer experiences offers a clear point of contact when urgent help is needed. Property owners can expect a focus on restoring damaged spaces, minimizing further harm, and keeping lines of communication open throughout the restoration process.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Smoke Odor Removal
Deep cleaning and deodorization.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly
  • IICRC CertifiedSelf-reported, not verified by Restoringly

IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.

Photos

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Frequently Asked Questions

What services does SERVPRO of Idaho Falls offer?

SERVPRO of Idaho Falls offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Idaho Falls, ID area.

Does SERVPRO of Idaho Falls offer 24/7 emergency service?

Yes. SERVPRO of Idaho Falls is available 24 hours a day, 7 days a week for emergency response.

How is SERVPRO of Idaho Falls rated by customers?

SERVPRO of Idaho Falls holds 4.8/5 on Google from 188 reviews, 3.0/5 on Yelp.

Is SERVPRO of Idaho Falls licensed and insured?

Restoringly has not verified licensing or insurance for SERVPRO of Idaho Falls, but the company lists these certifications: IICRC Certified. Ask them directly for proof of license and insurance before hiring.

What areas does SERVPRO of Idaho Falls serve?

SERVPRO of Idaho Falls serves Idaho Falls, ID and the surrounding area, operating from 2525 Boge Ave, Idaho Falls, ID 83401.

How do I contact SERVPRO of Idaho Falls?

Call (208) 968-7293, visit their website, or request a free quote through Restoringly using the form on this page.

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