4.9
97 Reviews
4.9
On Google
24/7
Availability
4
Services Offered

Company Facts

City
Southaven, MS
Address
109 N Center St Ste C, Collierville, TN 38017
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 4.9/5 from 97 reviews across platforms.

Google Reviews
4.9
97 reviews
Yelp
View Yelp profile
Better Business Bureau
No verified BBB profile found

What customers mention most

From the 50 most recent Google reviews
Experience
Professional17Friendly customer service11Clear communication10Careful with belongings9Customers recommend9Fast response7Thorough and meticulous6Efficient3
Services mentioned
Water mitigation5Post-project cleaning5Pack-out and move-in3Fire damage restoration3

Counts show how many recent reviews mention each item. Aggregated from real customer reviews only.

Most Recent Reviews

Rich Varnon
Jul 27, 2026

We had major water damage that completely destroyed our bedroom ceiling and wood floor. Servpro came and completely removed all the damage, dried out the room while sealing it off so that dust didn’t go anywhere. The team of Cambell, Cooper, Chase and Dylan were very professional and hard working. Thank you for making this disaster go away!

Lili Montano
Oct 10, 2025

Margarita and her team did an excellent job. I recommend them.

Sonia Cintron
Oct 9, 2025

The crew did an excellent job at my house; they took care of all my belongings and treated them as if they were their own. Margarita was excellent very nice and friendly, good communication.

Nayrama Azevedo
Oct 9, 2025

Margarita and her time are a awesome. They’re was above and beyond and took care of everything. We appreciate that!

alex montenegro
Oct 9, 2025

Margarita and her crew did a very professional job with my belongings, thank you.

About SERVPRO of Germantown/Collierville

SERVPRO of Germantown/Collierville serves property owners in and around Southaven, Mississippi, and operates from 109 N Center St Ste C, Collierville, TN 38017. The team focuses on helping people recover from water and fire damage, responding quickly to limit further harm and begin the restoration process. With round the clock availability, the business is prepared to take emergency calls any time of day or night, helping homeowners and managers stabilize situations as soon as they arise.

Water damage restoration work typically begins with a thorough assessment of affected areas to identify the source and extent of intrusion. SERVPRO of Germantown/Collierville provides water removal and structural drying, as well as cleaning and deodorization, to help return spaces to a safe and comfortable condition. For local property owners this means coordinated on site action to remove standing water, dry building materials, and address secondary issues such as bad odors or soiling, so normal use can resume as quickly as possible.

When fire affects a home or business, restoration often involves both cleanup of soot and smoke residues and repair of water or other secondary damage caused during firefighting efforts. The team at SERVPRO of Germantown/Collierville works to remove smoke residues, clean contents, and restore affected surfaces, while also addressing water intrusion and moisture control that commonly accompany fire incidents. Their approach for local clients aims to reduce disruption and limit long term impacts on belongings and structures.

Availability is an important part of their service offering. The company is open twenty four hours a day, every day of the week, and lists emergency response as a core capability. That constant availability is intended to give property owners confidence that help can be mobilized regardless of when an incident occurs, and to shorten the time between event and action, which often improves outcomes for both water and fire losses.

Customer feedback is reflected in the company’s online presence. With a Google rating of 4.9 based on 97 reviews, many reviewers applaud responsiveness and communication during stressful situations. That pattern of comments suggests customers appreciate clear updates and timeliness while restoration work is underway, aspects that can be especially valuable when managing repairs, insurance communications, and property access during a recovery.

SERVPRO of Germantown/Collierville positions itself as a practical resource for residents and business owners facing water or fire emergencies. They focus on assessment, mitigation, cleanup and restoration tasks that help properties recover and occupants regain normal use. For anyone dealing with an unexpected loss in the Southaven area, the company’s around the clock availability and high customer ratings provide a point of contact for beginning the recovery process promptly.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Smoke Odor Removal
Deep cleaning and deodorization.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly
  • IICRC CertifiedSelf-reported, not verified by Restoringly

IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.

Photos

SERVPRO of Germantown/Collierville photo

Frequently Asked Questions

What services does SERVPRO of Germantown/Collierville offer?

SERVPRO of Germantown/Collierville offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Southaven, MS area.

Does SERVPRO of Germantown/Collierville offer 24/7 emergency service?

Yes. SERVPRO of Germantown/Collierville is available 24 hours a day, 7 days a week for emergency response.

How is SERVPRO of Germantown/Collierville rated by customers?

SERVPRO of Germantown/Collierville holds 4.9/5 on Google from 97 reviews.

Is SERVPRO of Germantown/Collierville licensed and insured?

Restoringly has not verified licensing or insurance for SERVPRO of Germantown/Collierville, but the company lists these certifications: IICRC Certified. Ask them directly for proof of license and insurance before hiring.

What areas does SERVPRO of Germantown/Collierville serve?

SERVPRO of Germantown/Collierville serves Southaven, MS and the surrounding area, operating from 109 N Center St Ste C, Collierville, TN 38017.

How do I contact SERVPRO of Germantown/Collierville?

Call (901) 909-8541, visit their website, or request a free quote through Restoringly using the form on this page.

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