4.9
375 Reviews
4.9
On Google
24/7
Availability
4
Services Offered

Company Facts

City
Frederick, MD
Address
5123 Pegasus Ct Ste A, Frederick, MD 21704
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 4.9/5 from 375 reviews across platforms.

Google Reviews
4.9
375 reviews
Yelp
No verified Yelp profile found
Better Business Bureau
No verified BBB profile found

What customers mention most

From the 50 most recent Google reviews
Experience
Prompt response28Friendly and helpful20Professional staff19Clear communication17Fast and efficient13Responsive scheduling7Thorough and clean6Insurance coordination4
Services mentioned
Drying and mitigation14Reconstruction and repairs9Demolition and tearout8Damage assessment and estimates7Water extraction7Moisture monitoring6Carpet and flooring removal5Trash and waste cleanup3

Counts show how many recent reviews mention each item. Aggregated from real customer reviews only.

Most Recent Reviews

Aaron Kushner
Jul 31, 2026

Angelis and Jose were great! Very professional, very easy to deal with. Would certainly work with them again if needed.

Cathy Malloy
Jul 23, 2026

The entire team was professional and understood how upsetting all of the water damage was. They were efficient and respectful. What a great outcome to a very stressful experience.

Don Meckley
Jul 15, 2026

ServPro folks were very prompt in responding to my initial call and clearing up the problem I had. They came back 3 times to check on the drying process. Everyone was pleasant and helpful. Very pleased with their responsiveness and professionalism!

Sharon Nobles
Jul 15, 2026

From start to finish Servpro was fantastic! Quick service, professional, being honest in telling us what we needed, and not trying to "sell" us things we didnt need. While I hope we never need them again, should we need help recovering from flood damage, Servpro will be our first call. We are very grateful for the wonderful job they did, and how quickly and professionally they resolved our issue.

Sarah Shakeri (Fit Fueled Foodie)
Jun 30, 2026

We had a toilet on our second floor that we found out was leaking through the ceiling of the floor below. It required immediate gutting and remediation of the floors around the toilet and the ceiling. Servpro came to our home very quickly after it was reported to start the remediation process. They were very prompt, thorough, and had a quick turnaround time from start to finish to complete all the repairs, while not sacrificing the quality of the work. All the people that came to our home were professional and respectful of our home, always coming with shoe covers. We also went with Servpro for the repairs and they hired a great subcontractor L&G Home Improvement. That did an excellent job and left everything looking great. As for the remediation process to ensure that our home was fully treated of any moisture or mold, Fidel did a great job. He arrived on time and let me know all the steps of what they needed to do in our home that day. Throughout the day, he gave me updates on the progress. His communication about what to expect was helpful. He even helped me get a hold of another ServPro crew that was coming to our house a different day. My only complaint is that sometimes the ServPro guys checking the status of the remediation arrived at a different time than what we agreed on, two of the days they arrived an hour early and I wasn’t ready for them yet. But all in all, Servpro and L&G Home Improvement did some of the best work that we’ve had done in our home.

About SERVPRO® of Frederick County

SERVPRO® of Frederick County serves homeowners and property managers in Frederick, Maryland from its local office at 5123 Pegasus Ct Ste A, Frederick, MD 21704. The company focuses on water damage restoration and fire damage restoration, and appears highly regarded by customers, holding a 4.9 Google rating based on 375 reviews. That combination of focused services and strong customer feedback positions the team as a familiar option for local residents facing property emergencies.

When water intrudes into a home, prompt, methodical action is essential, and SERVPRO® of Frederick County provides water damage restoration services aimed at limiting further loss and restoring affected spaces. For local property owners that typically means an initial assessment to determine the extent of standing water and moisture, removal of water and dried debris, controlled drying and dehumidification to prevent secondary damage, and targeted cleaning and sanitizing of impacted materials. The company’s approach is presented with the goal of returning living spaces to safe, usable condition while helping homeowners understand each step of the process.

Fire damage restoration with SERVPRO® of Frederick County addresses both the visible and hidden impacts of a fire event. Work in this area generally includes assessment of structural and cosmetic damage, soot and smoke residue removal, odor mitigation, and cleanup of salvageable contents. The restoration process also often involves coordination of debris removal and focused cleaning techniques to help properties recover more completely after a fire, and the team communicates the logical sequence of tasks so homeowners know what to expect during restoration.

Emergency availability is a clear operational feature, as SERVPRO® of Frederick County is available 24 hours a day, seven days a week for emergencies. That continuous availability supports rapid mobilization when a water or fire event occurs, and local customers frequently note the importance of timely response in preventing further deterioration of a property. The company’s around-the-clock approach is designed to provide access to help whenever damage occurs, day or night.

Customer sentiment emphasizes several practical qualities of the service experience. Reviewers consistently note responsiveness, clear communication about the restoration process, professionalism, and thoroughness. Many describe the team as attentive and respectful, taking time to explain mitigation steps and scheduling so homeowners feel informed. Those themes suggest a focus on making stressful situations more manageable through steady communication and efficient work.

For residents and property owners in Frederick, SERVPRO® of Frederick County represents a local option for addressing water and fire damage. The office location in Frederick provides a base for mobilizing crews and coordinating restoration work with homeowners, landlords, and property managers. For anyone facing damage that requires immediate attention, the combination of 24/7 availability, focused services in water and fire restoration, and strong customer feedback are the elements customers cite when describing their experience with the company.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Smoke Odor Removal
Deep cleaning and deodorization.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly

IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.

We have not yet verified licensing or insurance for this company. Ask them directly for proof of license and insurance before hiring.

Photos

SERVPRO® of Frederick County photoSERVPRO® of Frederick County photoSERVPRO® of Frederick County photoSERVPRO® of Frederick County photoSERVPRO® of Frederick County photoSERVPRO® of Frederick County photo

Frequently Asked Questions

What services does SERVPRO® of Frederick County offer?

SERVPRO® of Frederick County offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Frederick, MD area.

Does SERVPRO® of Frederick County offer 24/7 emergency service?

Yes. SERVPRO® of Frederick County is available 24 hours a day, 7 days a week for emergency response.

How is SERVPRO® of Frederick County rated by customers?

SERVPRO® of Frederick County holds 4.9/5 on Google from 375 reviews.

Is SERVPRO® of Frederick County licensed and insured?

Restoringly has not yet verified licensing, insurance, or certifications for SERVPRO® of Frederick County. Ask them directly for proof before hiring.

What areas does SERVPRO® of Frederick County serve?

SERVPRO® of Frederick County serves Frederick, MD and the surrounding area, operating from 5123 Pegasus Ct Ste A, Frederick, MD 21704.

How do I contact SERVPRO® of Frederick County?

Call (301) 450-3239, visit their website, or request a free quote through Restoringly using the form on this page.

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