SERVPRO of Edina, Eden Prairie, Plymouth, Long Lake, Medina

SERVPRO of Edina, Eden Prairie, Plymouth, Long Lake, Medina serves local property owners from its Twin Cities area base, with an office located at 6350 Carlson Dr, Eden Prairie, MN 55346, Bloomington, Minnesota. The team focuses on restoring homes and businesses after water and fire losses, bringing a practical, customer-centered approach to each assignment. The company is available around the clock for urgent situations, maintaining 24 hour availability every day of the week to respond when damage is discovered.

Water damage restoration is one of the core services provided. Work typically begins with a prompt assessment to determine the extent of water intrusion and to identify immediate mitigation steps. Technicians move quickly to extract standing water, set up drying equipment, and monitor moisture levels to limit further damage. Services that support property owners through a water loss generally include containment to prevent spread, controlled drying and dehumidification, and efforts to salvage materials and contents whenever possible. For many customers, fast mitigation is critical to preserve flooring, cabinetry, and structural elements, and the company emphasizes rapid initial response.

Fire damage restoration is offered for properties impacted by flames, smoke, and soot. Responding teams address the visible destruction from fire as well as the pervasive effects of smoke and odor. Typical fire loss work includes debris cleanup, soot and smoke residue removal from surfaces, odor control measures, and stabilization of affected areas. The process aims to make spaces safe and functional again while preserving recoverable belongings. For owners facing the stress of a fire loss, these restoration steps are intended to bring order and clarity during a difficult time.

Customers who have shared feedback show a mix of strong praise and clear expectations. Many reviews highlight rapid emergency arrival and effective mitigation work, noting that early action helped limit further damage. The company’s overall Google rating is 4.7 from 101 reviews, reflecting substantial positive experiences across many service calls. At the same time, some customers have reported concerns about communication and timelines during the later restoration phases, indicating that follow through and scheduling consistency are areas customers want to see improved.

Property owners looking for emergency assistance can expect 24/7 availability, with the local office able to receive inquiries at their Eden Prairie location. The team describes its role as providing immediate mitigation to reduce loss, then working through the necessary steps to restore affected areas. Prospective clients are encouraged to reach out so the company can assess a situation quickly and explain the restoration approach for their specific water or fire event.