4.5
68 Reviews
4.5
On Google
24/7
Availability
4
Services Offered

Company Facts

City
Gresham, OR
Address
12013 NE Marx St #5, Portland, OR 97220
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 4.5/5 from 68 reviews across platforms.

Google Reviews
4.5
68 reviews
Yelp
3.7
9 reviews
Better Business Bureau
No verified BBB profile found

What customers mention most

From the 50 most recent Google reviews
Experience
Fast response13Professional staff12Clear communication7Works with insurance4Went above and beyond4Organized and thorough4Respectful and caring3Punctual and on-time3
Services mentioned
Water damage restoration13Fire restoration6Inspection and estimates5Drying and dehumidification4Contents packing and storage4Emergency response4Repairs and restoration work4Demo and removal3

Counts show how many recent reviews mention each item. Aggregated from real customer reviews only.

Most Recent Reviews

Justice Forshee
Apr 4, 2026

Kyle came out to inspect our bathroom ceiling the same day we called, and was awesome to work with! We’re going to continue using them moving forward.

Jenny Hutchins
Mar 13, 2026

Serve plus responded to our emergency water leak so quickly. Their technicians were so knowledgeable of the situation quick and clean with the project! Keith was so informative and helpful with our financial questions. He was so patient with all of our questions and never made us feel silly asking questions. I highly recommend this company and I would highly recommend Deacon and Caleb to help out with any water problems that may occur in the house! Wonderful, wonderful wonderful service.

Greg Alvarez
Feb 1, 2026

Christian was great. He got over to me right away and found a problem that could have caused a ton of damage.

Susannah M
Jan 19, 2026

Deacon and Jake did a great job coming in and talking through options and giving a quote. Knowledgeable and professional!

Susan Fessler
Jun 10, 2024

Jason Garcia and Randall the terminator came to our house at 2:00 AM and saved us. We were flooded by a broken water heater and two flooded garages and kitchen damage. They were amazing and remember it was 2:00 AM. Servpro is amazing and honest. We called Roth Home for help with the water heater and they took advantage of a crisis and charged $4700 for a water heater. Servpro did what they said and I couldn’t recommend anything better than they were Thank you so much.

About SERVPRO of East Portland

SERVPRO of East Portland is a restoration company based in Gresham, Oregon, with a location at 12013 NE Marx St #5, Portland, OR 97220. The company focuses on water damage restoration and fire damage restoration for local property owners. It is available around the clock for emergency situations, and its business hours are listed as open 24 hours every day. Customers have rated the business highly on Google, with an overall rating of 4.5 from 68 reviews, reflecting broad community use and satisfaction.

When homes or businesses experience water intrusion, SERVPRO of East Portland offers water damage restoration services designed to address both immediate and lingering problems. For property owners, that typically means rapid response to stop the source of water when possible, removal of standing water, and use of drying and dehumidification equipment to reduce moisture. The process also generally includes inspection and monitoring to track moisture levels, cleaning and sanitizing affected areas, and recommendations for restoring building materials and contents so damage does not progress.

Fire damage restoration presents a different set of challenges, and SERVPRO of East Portland lists fire damage restoration among its primary services. For local property owners, fire restoration generally begins with an assessment of structural and content damage, followed by stabilization measures to protect what remains. Cleaning efforts usually focus on soot and smoke residue removal, deodorization to address lingering odors, and careful cleaning of salvageable contents. The goal is restoring the property to a safe and clean condition while minimizing further deterioration.

Emergency response is an important part of the service profile at SERVPRO of East Portland. Being available 24 hours a day allows the company to respond to urgent situations whenever they occur, day or night. This availability helps property owners initiate mitigation steps as soon as possible, which can limit the extent of damage and the scope of restoration that follows. For many homeowners and business operators, that around the clock readiness is a key factor when choosing a restoration provider.

Community reputation is reflected in the company’s online rating, with a 4.5 average from 68 Google reviews. That level of feedback indicates a consistent pattern of customers choosing SERVPRO of East Portland for recovery after water and fire incidents. Prospective clients often look to such ratings for a sense of reliability and performance when seeking help with disruptive, stressful property emergencies.

Residents and business owners in East Portland and adjacent neighborhoods who face water or fire damage can turn to SERVPRO of East Portland for restoration services and emergency response. The location on NE Marx Street serves as a local point of contact, and the company’s round the clock availability means help can be sought any time a loss occurs. While every situation is different, the services listed are intended to support property recovery through mitigation, cleaning, and restoration efforts.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Smoke Odor Removal
Deep cleaning and deodorization.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly
  • IICRC CertifiedSelf-reported, not verified by Restoringly

IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.

Photos

SERVPRO of East Portland photo

Frequently Asked Questions

What services does SERVPRO of East Portland offer?

SERVPRO of East Portland offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Gresham, OR area.

Does SERVPRO of East Portland offer 24/7 emergency service?

Yes. SERVPRO of East Portland is available 24 hours a day, 7 days a week for emergency response.

How is SERVPRO of East Portland rated by customers?

SERVPRO of East Portland holds 4.5/5 on Google from 68 reviews, 3.7/5 on Yelp.

Is SERVPRO of East Portland licensed and insured?

Restoringly has not verified licensing or insurance for SERVPRO of East Portland, but the company lists these certifications: IICRC Certified. Ask them directly for proof of license and insurance before hiring.

What areas does SERVPRO of East Portland serve?

SERVPRO of East Portland serves Gresham, OR and the surrounding area, operating from 12013 NE Marx St #5, Portland, OR 97220.

How do I contact SERVPRO of East Portland?

Call (971) 277-3414, visit their website, or request a free quote through Restoringly using the form on this page.

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