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SERVPRO of Downtown Detroit/Team Miller

Detroit, MI

Runner-Up in Detroit, MI
4.9
97 Reviews
4.9
On Google
24/7
Availability
4
Services Offered

Company Facts

Address
2937 E Grand Blvd Ste 311, Detroit, MI 48202
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 4.9/5 from 97 reviews across platforms.

Google Reviews
4.9
97 reviews
Yelp
No verified Yelp profile found
Better Business Bureau
No verified BBB profile found

Most Recent Reviews

Tammi Smith
May 7, 2026

Chad Brooks and Nick Regner with ServPro are Amazing!! I had major water damage in my basement, wet drywall and saturated carpet. I was overwhelmed, but these 2 men cleaned my basement, got rid of the damp smell and disposed of the carpet. They were always very timely, professional and respectful of property. They did an Outstanding job with my basement. Thank you!

PJ Jimenez
Apr 21, 2026

My basement flooded due to the rain storms. Chad Brooks and Nick Regner did a wonderful job restoring my basement. Chad completed a thorough assessment, and walked me through the restoration process which was very helpful. I appreciate their attention to details and I am very satisfied with the outcome!

Brian Harvey
Apr 10, 2026

Chad Brooks and Nick Regner were great! Professional, friendly and very fast! They knocked out my basement in a couple of hours. Thorough and explained everything they were doing. Highly recommend

Azza Ali
Mar 17, 2026

I had a really bad flood/sewer blockage in my basement. Servpro was very responsive specifically Chad Brooks and Chad Mason. Chad Brooks showed up on a Sunday on the time that I requested, and was very efficient in examining the basement and assessing the damage. He immediately started removing the damaged capers and laminate flooring. He and his colleagues/work partner Chad Mason came back Monday and disposed off all the damaged objects/items and took care of all the damaged and wet drywall and made sure the space is dry. When the job was finished, they covered all the flooring with plastic, so the basement can be accessible until the reconstruction phase starts. They were both very personable, very responsive, very communicative and really pleasant to work with. and one thing I really appreciated was how much attention they paid to detail. I hope I don’t experience a flooded basement again but it if I do I know who to call.

Rachel Poole
Feb 24, 2026

Our kitchen and basement were destroyed by a burst fitting under the kitchen sink. Chad Brooks and Chad Mason were so quick, kind, and very informative throughout the whole process. They went above and beyond for my family of 6 to keep us comfortable during a time of chaos. With having young children, they made sure to really protect the rest of our home from the mold that they found. So thankful for this team!

About SERVPRO of Downtown Detroit/Team Miller

SERVPRO of Downtown Detroit/Team Miller is a local restoration provider based in Detroit, Michigan, operating from 2937 E Grand Blvd Ste 311. The team focuses on assisting homeowners and businesses when they face disruptive water or fire damage, offering practical, hands-on restoration to help properties return to livable condition. As a presence in the Detroit community, the company emphasizes clear communication and steady support through each step of an emergency response.

Available 24 hours a day, seven days a week, SERVPRO of Downtown Detroit/Team Miller responds to urgent calls whenever damage occurs. That around-the-clock availability is reflected in their posted hours, which list the business as open 24 hours Monday through Sunday. When an incident happens, this accessibility helps local property owners get immediate guidance and rapid action to limit further harm.

Water damage restoration work generally begins with a thorough assessment of affected areas, followed by water extraction and structural drying. The team describes removing saturated materials when necessary, setting up drying equipment, and monitoring moisture until conditions stabilize. These activities aim to reduce the risk of secondary problems such as lingering odors or microbial growth, while protecting unaffected areas of the home or business during mitigation efforts.

Fire damage restoration typically involves evaluation of smoke and soot effects, containment of damaged areas, and specialized cleaning to address residues and odors. Restoration for fire-impacted properties can also include stabilizing structures and coordinating the cleaning of personal items and building surfaces as conditions allow. Throughout the process, attention to protecting the remainder of the property and safeguarding family comfort are important priorities for the crew.

Customer sentiment is consistently positive, as reflected in a 4.9 Google rating from 97 reviews. Reviewers frequently note responsiveness, professionalism, timely arrival, and respectful treatment of property. Many customers have highlighted clear explanations of the restoration process and careful attention to detail, especially during high-stress events like basement flooding or burst plumbing.

SERVPRO of Downtown Detroit/Team Miller presents itself as a dependable local option for Detroit property owners facing water or fire emergencies. With a focus on emergency availability, thorough on-site assessments, and practical mitigation and cleanup steps, the team works to guide customers through disruption toward recovery. The office at 2937 E Grand Blvd Ste 311 remains a point of contact for the community, and their 24/7 readiness reflects a commitment to respond whenever urgent restoration needs arise.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Smoke Odor Removal
Deep cleaning and deodorization.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly
  • IICRC CertifiedSelf-reported, not verified by Restoringly

IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.

Photos

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Frequently Asked Questions

What services does SERVPRO of Downtown Detroit/Team Miller offer?

SERVPRO of Downtown Detroit/Team Miller offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Detroit, MI area.

Does SERVPRO of Downtown Detroit/Team Miller offer 24/7 emergency service?

Yes. SERVPRO of Downtown Detroit/Team Miller is available 24 hours a day, 7 days a week for emergency response.

How is SERVPRO of Downtown Detroit/Team Miller rated by customers?

SERVPRO of Downtown Detroit/Team Miller holds 4.9/5 on Google from 97 reviews.

Is SERVPRO of Downtown Detroit/Team Miller licensed and insured?

Restoringly has not verified licensing or insurance for SERVPRO of Downtown Detroit/Team Miller, but the company lists these certifications: IICRC Certified. Ask them directly for proof of license and insurance before hiring.

What areas does SERVPRO of Downtown Detroit/Team Miller serve?

SERVPRO of Downtown Detroit/Team Miller serves Detroit, MI and the surrounding area, operating from 2937 E Grand Blvd Ste 311, Detroit, MI 48202.

How do I contact SERVPRO of Downtown Detroit/Team Miller?

Call (313) 542-0356, visit their website, or request a free quote through Restoringly using the form on this page.

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