Company Facts
Reviews Across the Web
Aggregated rating of 5.0/5 from 26 reviews across platforms.
What customers mention most
From the 20 most recent Google reviewsCounts show how many recent reviews mention each item. Aggregated from real customer reviews only.
Most Recent Reviews
I had a bad water mess emergency. Antonio and Brandon were absolutely awesome and my wife and I are hard to please. Extremely responsive, available and very respectful to our needs. The work was professional and the cleanup as they worked was greatly appreciated. They assisted in lowering our stress levels and helped us understand the entire process. You can't go wrong with this team. I hope I never see them again but if I need help they are the team to call.
Jason and Cole Hegyi did an outstanding job assisting with my home restoration. They handled everything from start to finish in a professional, efficient, and timely manner while keeping me informed throughout the entire process. Their communication, attention to detail, and customer service made a stressful situation much easier to deal with. I would highly recommend them to anyone in need of restoration services.
Antonio, Joe and his team were great . Very professional and thorough. I highly recommend ServPro Antonio, Joe & his excellent team! Thank you !!
Antonio and his team did an incredible job drying and cleaning our basement after a burst pipe! They have been kind, thorough, and communicative throughout the process. While I don't recommend a flooded basement, if you find yourself in that situation, I can't recommend this team highly enough. They took care of everything, worked directly with my insurance, and gave us peace of mind under otherwise stressful circumstances. Thank you!
Nathan, Gabe, and Ron went above and beyond in their service at our home. They were efficient, friendly, and helpful with all of our needs, and we would highly recommend their services to anyone.
About SERVPRO of Downtown Cincinnati/Team Phillips & Smith
SERVPRO of Downtown Cincinnati/Team Phillips & Smith provides water and fire damage restoration services from their location on Auburn Avenue in Cincinnati. Serving property owners in the downtown area, the company is available around the clock for emergency response, and maintains business hours listed as open 24 hours each day. Their downtown address is 2021 Auburn Ave, Cincinnati, OH 45219, and they emphasize steady availability for urgent situations.
When water damage affects a home or business, the work typically begins with a prompt assessment to identify the extent of standing water, saturation, and any immediate risks to building systems. Water damage restoration generally involves mitigation to reduce further loss, water removal and extraction, drying and dehumidification of structural materials, and measures to protect finishes and contents during the drying process. SERVPRO of Downtown Cincinnati/Team Phillips & Smith focuses on these stages with the intent of returning spaces to a stable condition and minimizing the disruption to occupants.
Fire damage restoration often requires multiple coordinated steps to address both visible destruction and hidden damage from smoke and soot. Typical fire restoration work includes evaluating structural damage, removing debris, cleaning soot from surfaces, deodorizing affected areas, and beginning repairs to stabilize the property. Restoration of contents, smoke odor removal, and careful cleaning are also commonly part of the process, with the goal of restoring livability and function as work progresses.
Communication and transparency are central to how local property owners are supported during restoration projects. A 5.0 Google rating from 26 reviews reflects a strong record of customer satisfaction in the Cincinnati community. Clients can expect clear explanations of the condition of their property, an outline of necessary steps to address damage, and ongoing updates as work proceeds. The name Team Phillips & Smith signifies a local team presence that coordinates the response and keeps property owners informed throughout the restoration.
Because emergencies can occur at any time, the company’s 24/7 availability allows it to respond when water incursions or fires require immediate attention. For property owners in downtown Cincinnati, that continuous availability is intended to limit secondary damage and begin recovery as soon as possible, whether the issue arises during a weekday, overnight, or on a weekend. The location on Auburn Avenue places the team within the city they serve.
SERVPRO of Downtown Cincinnati/Team Phillips & Smith aims to provide downtown property owners with practical, timely restoration services for water and fire incidents. Their focus is on stabilizing affected spaces, carrying out the appropriate cleaning and drying processes, and helping to restore buildings and contents. With an established downtown location and 24-hour emergency availability, the team offers a local resource for quick access to restoration services when unexpected damage occurs.
Services Offered
Credentials & Certifications
- State LicensedNot verified by Restoringly
- Fully InsuredNot verified by Restoringly
IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.
We have not yet verified licensing or insurance for this company. Ask them directly for proof of license and insurance before hiring.
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Frequently Asked Questions
What services does SERVPRO of Downtown Cincinnati/Team Phillips & Smith offer?
SERVPRO of Downtown Cincinnati/Team Phillips & Smith offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Cincinnati, OH area.
Does SERVPRO of Downtown Cincinnati/Team Phillips & Smith offer 24/7 emergency service?
Yes. SERVPRO of Downtown Cincinnati/Team Phillips & Smith is available 24 hours a day, 7 days a week for emergency response.
How is SERVPRO of Downtown Cincinnati/Team Phillips & Smith rated by customers?
SERVPRO of Downtown Cincinnati/Team Phillips & Smith holds 5.0/5 on Google from 26 reviews.
Is SERVPRO of Downtown Cincinnati/Team Phillips & Smith licensed and insured?
Restoringly has not yet verified licensing, insurance, or certifications for SERVPRO of Downtown Cincinnati/Team Phillips & Smith. Ask them directly for proof before hiring.
What areas does SERVPRO of Downtown Cincinnati/Team Phillips & Smith serve?
SERVPRO of Downtown Cincinnati/Team Phillips & Smith serves Cincinnati, OH and the surrounding area, operating from 2021 Auburn Ave, Cincinnati, OH 45219.
How do I contact SERVPRO of Downtown Cincinnati/Team Phillips & Smith?
Call (513) 257-0014, visit their website, or request a free quote through Restoringly using the form on this page.
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