Company Facts
Reviews Across the Web
Aggregated rating of 4.3/5 from 76 reviews across platforms.
What customers mention most
From the 49 most recent Google reviewsCounts show how many recent reviews mention each item. Aggregated from real customer reviews only.
Most Recent Reviews
Servpro provided cleaning and restoration services to my lower level due to a water loss. Josh and Craig were the assigned technicians and they were GREAT! They were informative, always punctual, very respectful and just all around nice guys. I highly recommend this company; ask for Josh and Craig!
Chris Sherman served as my contact helping to arrange and follow through on work performed by contractors making repairs for areas damaged in my home after a pipe burst. Chris not only explained how and what was going to be done but as the work was being completed he constantly stayed in contact with me. This made the process easier while repairs were being made. I would not hesitate to contact Servpro if needed in the future, and of course, request Chris.
Be prepared to be left high and dry. Servpro shows up quick they do their job and they broke my window, it’s been about 11 days now and still I’m left up with a boarded window. They take no responsibility for what they did and had the nerve to report the broken window to my insurance company. The tarp they left to keep the rain out before the contractors has blown off and rain is entering my roof again. I texted and had to call the main office to get a reply. They only want you to pay up and when you pay, that will be really the last follow up they will have to you. Servpro will not check on the job that they did and you will be left high and dry with a broken window. Just had the phone call with Joe and it sounds like Serpro is gonna be tied up for a while. My advice is if you use Serve Pro, make sure the General Manager is not going on vacation because you will not hear back from them if they break a window. For at least 11 days.
Our outdoor spigot cracked causing the finish basement to be flooded. Josh and Craig were professional, informative and easy to get along with. A+ service
Josh and Craig did an amazing job mitigating our water leak and getting our flooring and cabinets removed. They were professional, kind, courteous and prompt. They communicated with us so well during the entire process. They took great care in moving our furniture and protecting our belongings and they kept everything clean and dust free. These guys really did an amazing job. I am so happy State Farm recommended them and I am so thankful for the great job they did.
About SERVPRO of Dover/Middletown
SERVPRO of Dover/Middletown serves property owners in and around Dover, Delaware from a local location listed at 712 Main St, Cheswold, DE 19936. The team focuses on returning homes and businesses to a safe, workable condition after sudden water or fire incidents. The About statement here is intended to summarize what the company offers, how it responds, and what customers typically note about their experience.
The company provides water damage restoration services that address immediate and follow up needs after a leak, flood, or similar loss. Typical work for water events includes emergency response, water removal, rapid drying and dehumidification, and measures to protect or move personal belongings while drying and cleanup take place. These steps help limit secondary damage and restore affected structures and contents, giving property owners a clear path from the emergency to the recovery phase.
SERVPRO of Dover/Middletown also offers fire damage restoration, focused on cleanup and recovery after a fire or smoke event. Fire work often involves debris and soot removal, cleaning of surfaces and contents, techniques to reduce smoke odors, and coordination of cleanup steps needed to prepare a property for repair or rebuilding. For many local owners the immediate priorities are securing the property and beginning mitigation so further damage is avoided, and these are common elements of fire restoration work.
The business is available for emergencies around the clock, every day of the week. That 24 hour availability is reflected in the hours listed, and reviewers frequently highlight prompt response times when urgent water or fire situations occur. Customers commonly comment on professional, courteous crews, clear communication during the mitigation process, and attention to keeping living areas clean while work is underway. Several review themes emphasize care in moving and protecting possessions and thorough approaches to drying and documenting progress.
At the same time, customer feedback varies, and some reviews note concerns with follow up or unresolved issues after initial mitigation work. The company’s online rating is 4.3 out of 5 based on 76 Google reviews, indicating a range of experiences among local clients. Prospective customers often find it helpful to consider both the positive aspects that are repeatedly mentioned, and any concerns expressed by others, when deciding how to proceed after a loss.
For property owners facing water or fire emergencies, SERVPRO of Dover/Middletown presents itself as a locally based option that provides the core mitigation and restoration services associated with both types of damage, and that is reachable at any hour for urgent needs. Those affected by an incident can expect a focus on rapid initial response and on the restoration processes commonly used to stabilize and clean affected spaces.
Services Offered
Credentials & Certifications
- State LicensedNot verified by Restoringly
- Fully InsuredNot verified by Restoringly
- IICRC CertifiedSelf-reported, not verified by Restoringly
IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.
Photos


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Frequently Asked Questions
What services does SERVPRO of Dover/Middletown offer?
SERVPRO of Dover/Middletown offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Dover, DE area.
Does SERVPRO of Dover/Middletown offer 24/7 emergency service?
Yes. SERVPRO of Dover/Middletown is available 24 hours a day, 7 days a week for emergency response.
How is SERVPRO of Dover/Middletown rated by customers?
SERVPRO of Dover/Middletown holds 4.3/5 on Google from 76 reviews, 3.2/5 on Yelp.
Is SERVPRO of Dover/Middletown licensed and insured?
Restoringly has not verified licensing or insurance for SERVPRO of Dover/Middletown, but the company lists these certifications: IICRC Certified. Ask them directly for proof of license and insurance before hiring.
What areas does SERVPRO of Dover/Middletown serve?
SERVPRO of Dover/Middletown serves Dover, DE and the surrounding area, operating from 712 Main St, Cheswold, DE 19936.
How do I contact SERVPRO of Dover/Middletown?
Call (302) 573-9983, visit their website, or request a free quote through Restoringly using the form on this page.
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