4.8
144 Reviews
4.8
On Google
24/7
Availability
4
Services Offered

Company Facts

Address
3600 SE Destination Dr, Grimes, IA 50111
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 4.8/5 from 144 reviews across platforms.

Most Recent Reviews

Jimmie Moore
Jul 9, 2026

David Heathcote and his crew were more than prompt, showed great work skills and work ethic, their professionalism, and personality. We would be happy to again use David and Servpro for their quality work in restoring property during to sump pump failure.

Kim Chris Slay
Jun 18, 2026

Servpro was amazing. I was out of town when my basement flooded. They were there that day working on it. Dakota and Brennan showed up through the project. They were very respectful, personable and professional. They did an amazing job. Kept me up-to-date on what was going on and made things a little less stressful in a very stressful situation would highly recommend them and Pro Serv and if I ever need them again, I would definitely use them

raymond jenkins
Jun 12, 2026

We had a very good experience with our crew, Dakota and Brennen. They were so polite and answered all my questions. Servpro was on the job within 2 hours of our sub pump failure due to power outage.

Jessica Neer
Jun 10, 2026

We can't recommend these guys more! Our first time dealing with a left on sink and three levels of damage everyone we had the pleasure of working with was so amazing! DJ was our main contact and honestly he was wonderful. He worked around our schedule, explained everything in detail, was very thorough and answered all my questions! It was not an ideal situation to have to deal with but everyone at ServPro made it so much easier and less stressful. They are kind, curious and most importantly knowledgeable about what they needed to do to make everything run seamlessly! Not that I wanted to experience this but they really did make it a great experience. Thank you!

Kay
May 20, 2026

The pipe to my outdoor faucet burst over the winter and water went into my basement when it was turned on for the first time this spring. A ServPro team was at my house within a few hours of my initial phone call. The ServPro team was responsive, professional and efficient! They did a great job and I wouldn’t hesitate to use them again (although I hope I never require their services in the future 🙂).

About SERVPRO of Des Moines NW

SERVPRO of Des Moines NW is a local restoration provider based at 3600 SE Destination Dr, Grimes, IA 50111, serving property owners in the Des Moines area. The team focuses on water damage restoration and fire damage restoration, and is available around the clock for emergency response. Customers and neighbors can reach them any time, with the business open 24 hours every day. The location holds a Google rating of 4.8 based on 144 reviews, reflecting consistent positive feedback from many clients.

When water intrudes through leaks, burst pipes, or flooding, SERVPRO of Des Moines NW responds with the practical steps typical of professional water damage restoration. That begins with prompt on-site assessment and emergency mitigation to limit further damage. Technicians then perform water extraction, controlled removal of affected materials when necessary, and structural drying and moisture monitoring to help stabilize the property. These actions are intended to reduce the risk of secondary issues and to put the homeowner or property manager in a position to move forward.

Fire damage restoration at SERVPRO of Des Moines NW addresses both the visible and hidden impacts of a fire. Work commonly includes stabilizing damaged areas, cleaning smoke and soot from surfaces, deodorization to reduce lingering odors, and careful cleaning of salvageable contents. The approach focuses on returning occupied spaces to a safer, cleaner condition while managing the complexities that smoke and heat can create for building materials and personal belongings.

Emergency availability and communication are frequent themes from customers. Many describe quick arrival at the scene, regular updates on progress, and staff who are respectful and professional while working in occupied homes. The team strives to coordinate work around occupants when possible and to keep property owners informed about next steps and timelines. This emphasis on responsive service and clear communication helps ease the stress that accompanies unexpected damage.

SERVPRO of Des Moines NW aims to be a straightforward resource for local property owners facing water or fire loss. Their services are structured to address immediate risks, manage cleanup and drying, and support the transition to any needed repairs. Customers looking for assistance during an emergency can expect an around-the-clock response and an emphasis on efficient restoration practices tailored to each situation.

For property owners in the Des Moines area needing prompt attention for water or fire damage, SERVPRO of Des Moines NW operates from their Grimes location at 3600 SE Destination Dr, Grimes, IA 50111 and is available 24 hours a day. The company’s 4.8 Google rating from 144 reviews reflects the experiences of clients who have relied on them for emergency response and restoration services.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Smoke Odor Removal
Deep cleaning and deodorization.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly
  • IICRC CertifiedSelf-reported, not verified by Restoringly

IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.

Photos

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Frequently Asked Questions

What services does SERVPRO of Des Moines NW offer?

SERVPRO of Des Moines NW offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Des Moines, IA area.

Does SERVPRO of Des Moines NW offer 24/7 emergency service?

Yes. SERVPRO of Des Moines NW is available 24 hours a day, 7 days a week for emergency response.

How is SERVPRO of Des Moines NW rated by customers?

SERVPRO of Des Moines NW holds 4.8/5 on Google from 144 reviews, 1.8/5 on Yelp.

Is SERVPRO of Des Moines NW licensed and insured?

Restoringly has not verified licensing or insurance for SERVPRO of Des Moines NW, but the company lists these certifications: IICRC Certified. Ask them directly for proof of license and insurance before hiring.

What areas does SERVPRO of Des Moines NW serve?

SERVPRO of Des Moines NW serves Des Moines, IA and the surrounding area, operating from 3600 SE Destination Dr, Grimes, IA 50111.

How do I contact SERVPRO of Des Moines NW?

Call (515) 986-3711, visit their website, or request a free quote through Restoringly using the form on this page.

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