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SERVPRO of Columbus | SERVPRO of S. Muscogee / Chattahoochee County

Columbus, GA

Runner-Up in Columbus, GA
4.7
417 Reviews
4.7
On Google
24/7
Availability
4
Services Offered

Company Facts

Address
140 Gateway Ct, Columbus, GA 31909
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 4.7/5 from 417 reviews across platforms.

Google Reviews
4.7
417 reviews
Yelp
No verified Yelp profile found
Better Business Bureau
No verified BBB profile found

What customers mention most

From the 50 most recent Google reviews
Experience
professional staff29clear communication18knowledgeable and thorough15fast response14friendly and courteous10efficient work5helped with insurance4compassionate care4
Services mentioned
water damage cleanup16drying services7removal of damaged materials7pack out services5air cleaning4mold remediation3fire restoration3

Counts show how many recent reviews mention each item. Aggregated from real customer reviews only.

Most Recent Reviews

REE REE
Jun 23, 2026

A tree fell in my home, these guys came by for clean up and removed all the debris from the room. They also left the humidifier behind for the air cleansing. They reported on time, very friendly and approachable. They didn't ask any questions and worked diligently with my insurance company. Impressive.

Garielle Tucker
Jun 19, 2026

Joshua from ServPro provided exceptional customer service and made a stressful situation much easier for my mother. While ServPro was not responsible for repairing the HVAC issue itself, Joshua took the time to thoroughly explain how the cleaning and restoration process works and what steps would be needed moving forward. What stood out most was how patient, attentive, and compassionate he was throughout the visit. My mother had been dealing with a lot of frustration surrounding the issues with her home, and Joshua made her feel heard, respected, and safe. He listened to her concerns, answered her questions, and took the time to explain everything in a way that was easy to understand. We were also impressed by how quickly he was able to come out and assess the situation. His professionalism, knowledge, and genuine concern for helping put my mother’s mind at ease made a lasting impression. Thank you, Joshua, for your kindness and for going above and beyond to help during a difficult time. We truly appreciate the outstanding service and would highly recommend ServPro.

Hubert Brewer
Jun 11, 2026

Very nice, professional and quality workmanship! Can’t say enough !

monica saal
Jun 3, 2026

Very professional and courteous. Came the same day I called.

rachel elaine
May 28, 2026

Joshua came to our apartment complex to assess damage from a fire that we had that affected multiple units. He was very prompt and professional in his approach. We enjoyed doing business with him!

About SERVPRO of Columbus | SERVPRO of S. Muscogee / Chattahoochee County

SERVPRO of Columbus | SERVPRO of S. Muscogee / Chattahoochee County is a restoration provider located at 140 Gateway Ct, Columbus, Georgia 31909. The company focuses on water damage restoration and fire damage restoration, and it maintains around the clock availability for emergencies, with business hours listed as open 24 hours every day. Local customers have given the company strong feedback, reflected in a 4.7 Google rating from 417 reviews, noting a pattern of reliable, responsive service when urgent problems arise.

When water damage happens, SERVPRO of Columbus | SERVPRO of S. Muscogee / Chattahoochee County offers the practical steps property owners typically need, including assessment of affected areas, removal of standing water, controlled drying and dehumidification, and careful handling of damaged contents. Customers have specifically mentioned that crews packed out water-damaged belongings when necessary, and that technicians explained the drying process and kept owners informed throughout. This focus on clear communication and methodical restoration helps homeowners and businesses understand what to expect during a disruptive event.

For fire damage restoration, the company provides the types of services that help property owners recover from smoke, soot, and heat-related losses. That can include evaluation of structural and content damage, stabilization and cleaning of salvageable materials, and coordination of content removal when required. Reviewers have remarked on technicians who took time to explain the restoration steps, walked clients through next actions, and treated both people and property with care, which can reduce stress during recovery from a fire event.

Across both water and fire jobs, customers have emphasized the professionalism and respect shown by the team. Reviews describe crews as punctual, courteous, and thorough, and they note daily updates and clear explanations of the work being done. Individual technicians named by customers include Joshua, Melissa, Kandice, Cassandra, Sha'kera, Amarie, Jason, Scott, Kharim, and Chris, who were commended for attentive and compassionate service on specific jobs. These comments underline a customer-facing approach that values communication as much as technical work.

As an emergency-ready provider for Columbus and the surrounding South Muscogee and Chattahoochee County area, SERVPRO of Columbus | SERVPRO of S. Muscogee / Chattahoochee County positions itself to respond at any hour. Whether a homeowner is dealing with a sudden flood or a business needs fast action after a fire, the team is described by reviewers as moving quickly and conducting work with respect for occupied spaces. That combination of availability and responsiveness is frequently cited as a reason customers felt supported during recovery.

Prospective clients looking for water or fire damage restoration in the Columbus, Georgia area can consider the company’s location and its standing among local reviewers when choosing a response partner. The company’s continuous availability, the practical steps associated with its listed services, and the repeated customer remarks about professionalism and communication contribute to the overall reputation that is reflected in the 4.7 Google rating from 417 reviews.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Smoke Odor Removal
Deep cleaning and deodorization.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly
  • IICRC CertifiedSelf-reported, not verified by Restoringly

IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.

Photos

SERVPRO of Columbus | SERVPRO of S. Muscogee / Chattahoochee County photoSERVPRO of Columbus | SERVPRO of S. Muscogee / Chattahoochee County photoSERVPRO of Columbus | SERVPRO of S. Muscogee / Chattahoochee County photo

Frequently Asked Questions

What services does SERVPRO of Columbus | SERVPRO of S. Muscogee / Chattahoochee County offer?

SERVPRO of Columbus | SERVPRO of S. Muscogee / Chattahoochee County offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Columbus, GA area.

Does SERVPRO of Columbus | SERVPRO of S. Muscogee / Chattahoochee County offer 24/7 emergency service?

Yes. SERVPRO of Columbus | SERVPRO of S. Muscogee / Chattahoochee County is available 24 hours a day, 7 days a week for emergency response.

How is SERVPRO of Columbus | SERVPRO of S. Muscogee / Chattahoochee County rated by customers?

SERVPRO of Columbus | SERVPRO of S. Muscogee / Chattahoochee County holds 4.7/5 on Google from 417 reviews.

Is SERVPRO of Columbus | SERVPRO of S. Muscogee / Chattahoochee County licensed and insured?

Restoringly has not verified licensing or insurance for SERVPRO of Columbus | SERVPRO of S. Muscogee / Chattahoochee County, but the company lists these certifications: IICRC Certified. Ask them directly for proof of license and insurance before hiring.

What areas does SERVPRO of Columbus | SERVPRO of S. Muscogee / Chattahoochee County serve?

SERVPRO of Columbus | SERVPRO of S. Muscogee / Chattahoochee County serves Columbus, GA and the surrounding area, operating from 140 Gateway Ct, Columbus, GA 31909.

How do I contact SERVPRO of Columbus | SERVPRO of S. Muscogee / Chattahoochee County?

Call (706) 785-0012, visit their website, or request a free quote through Restoringly using the form on this page.

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