Company Facts
Reviews Across the Web
Aggregated rating of 4.4/5 from 98 reviews across platforms.
What customers mention most
From the 50 most recent Google reviewsCounts show how many recent reviews mention each item. Aggregated from real customer reviews only.
Most Recent Reviews
The crew that worked at my mother’s house was extremely unprofessional and rude. The people we spoke with at the office were even worse. After reviewing our Ring camera footage, we saw the crew spending more time outside smoking and fooling around than actually working inside. We also heard them using profanity and making racial slurs, which was completely unacceptable. Based on our experience, I would never hire this company again and would not recommend them to anyone.
I recently hired this team to handle a massive cleanup of my basement and a long overdue HVAC and air vent cleaning, and I couldn't be more impressed. My basement was in rough shape after a major renovation project. Between a faulty door seal and the demolition of old concrete steps, the entire space—including the floors, storage items, and my gym equipment—was buried under a heavy layer of cement dust. The crew arrived right on time and was incredibly thorough. They managed to clear out all the dust and grime, leaving the space looking and feeling brand new. In addition to the basement, they cleaned the HVAC system, which had actually never been serviced before. Seeing the results and knowing the air quality is now improved gives me such peace of mind. I’ve already decided to make this an annual maintenance task. If you need a reliable, punctual, and hardworking team for a deep clean or duct work, I highly recommend them!
We had standing water in our house and Servpro came out cleaned it up right away. High quality work, well mannered staff, left every thing clean.
I wanted to get new carpet, my husband bulked at the idea. My Carpet is only three years old, but between dogs and grandchildren and my belief that ‘there is nothing that our grands can hurt that can’t be replaced’ I want new carpet. My husband asked me to have it cleaned before I made the Decision to get new carpet. I Entertained his idea. Let me tell you this, I am glad I did. Stains came out that I thought would never be removed. My carpet looks brand new. I cannot Give this business a high enough recommendation. They give superior Carpet Cleaning. Anyone, in my opinion, who can’t be satisfied by this company can’t be satisfied anywhere!!! 🤩🤩🤩🤩🤩 Barbara Dixon
I had Servpro come out for a general cleaning and when i came home the house looked and smelled amazing! Highly recommend!!
About SERVPRO of Catonsville
SERVPRO of Catonsville is a restoration firm based in Baltimore, Maryland, located at 4030 Benson Ave C. The company focuses on water damage restoration and fire damage restoration for local homes and businesses. They are available around the clock for emergency response, remaining open 24 hours a day, seven days a week to help property owners when sudden losses occur.
When responding to water damage, SERVPRO of Catonsville typically begins with an on-site assessment to identify the source and extent of intrusion. Emergency services commonly include rapid water extraction and setup of drying and dehumidification equipment to reduce moisture and limit secondary damage. Ongoing moisture monitoring and targeted drying help protect structural components and contents, while cleaning and content drying or salvage efforts aim to return affected belongings to use when possible. These steps are intended to reduce the disruption that water incidents cause for residents and businesses.
Fire damage restoration at SERVPRO of Catonsville addresses the immediate and lingering effects of smoke, soot, and heat. Initial work usually involves inspection and stabilization of the property, followed by removal of smoke and soot residues from surfaces. Cleaning and deodorization methods are applied to manage persistent odors, and content cleaning is carried out with the goal of salvaging personal and business items where feasible. The restoration process often includes coordinating the next phases of repair so that properties can be returned to normal occupancy in a timely manner.
Customers have shared their perspectives through online feedback, and SERVPRO of Catonsville maintains a 4.4 star average on Google from 98 reviews. That rating reflects the experiences of people who have worked with the company, and prospective clients can view those reviews for additional context. The firm’s 24/7 availability is a consistent practical advantage for property owners who require immediate assistance at any hour.
Accessibility is a clear part of the company’s offering. With operations open every day of the week, SERVPRO of Catonsville positions itself as a resource for emergencies that cannot wait until regular business hours. Prompt response and attention to containment and mitigation are central when the goal is to limit damage and speed recovery for homes and commercial properties alike.
For Baltimore property owners facing water or fire incidents, SERVPRO of Catonsville offers a local point of contact for restoration services. Their focus on the practical steps of assessment, mitigation, cleaning, and drying aims to reduce the impact of unexpected losses and help residents and businesses move forward after an emergency.
Services Offered
Credentials & Certifications
- State LicensedNot verified by Restoringly
- Fully InsuredNot verified by Restoringly
- IICRC Certified FirmVerified against the official IICRC registry on 2026-08-05
- IICRC: Applied Microbial Remediation TechnicianVerified 2026-08-05
- IICRC: Applied Structural Drying TechnicianVerified 2026-08-05
- IICRC: Fire and Smoke Damage Restoration TechnicianVerified 2026-08-05
- IICRC: Health and Safety TechnicianVerified 2026-08-05
- IICRC: Odor Control TechnicianVerified 2026-08-05
- IICRC: Water Damage Restoration TechnicianVerified 2026-08-05
- IICRC CertifiedSelf-reported, not verified by Restoringly
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Frequently Asked Questions
What services does SERVPRO of Catonsville offer?
SERVPRO of Catonsville offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Baltimore, MD area.
Does SERVPRO of Catonsville offer 24/7 emergency service?
Yes. SERVPRO of Catonsville is available 24 hours a day, 7 days a week for emergency response.
How is SERVPRO of Catonsville rated by customers?
SERVPRO of Catonsville holds 4.4/5 on Google from 98 reviews, 1.8/5 on Yelp, a D- grade from the Better Business Bureau.
Is SERVPRO of Catonsville licensed and insured?
Restoringly has not verified licensing or insurance for SERVPRO of Catonsville, but the company lists these certifications: IICRC Certified. Ask them directly for proof of license and insurance before hiring.
What areas does SERVPRO of Catonsville serve?
SERVPRO of Catonsville serves Baltimore, MD and the surrounding area, operating from 4030 Benson Ave C, Baltimore, MD 21227.
How do I contact SERVPRO of Catonsville?
Call (410) 242-7370, visit their website, or request a free quote through Restoringly using the form on this page.
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