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SERVPRO of Caledonia, Harvard, North Woodstock

Rockford, IL

Also Recommended in Rockford, IL
4.8
34 Reviews
4.8
On Google
24/7
Availability
4
Services Offered

Company Facts

City
Rockford, IL
Address
8198 Commerce Dr A, Loves Park, IL 61111
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 4.8/5 from 34 reviews across platforms.

Google Reviews
4.8
34 reviews
Yelp
View Yelp profile
Better Business Bureau
No verified BBB profile found

What customers mention most

From the 32 most recent Google reviews
Experience
Fast response14Clear communication10Clean and thorough10Professional staff8Managed start to finish5Knowledgeable staff4Helped with insurance3Fair pricing3
Services mentioned
Water damage mitigation12General cleaning7Flood cleanup4Restoration work4Basement cleanup4Carpet services3

Counts show how many recent reviews mention each item. Aggregated from real customer reviews only.

Most Recent Reviews

Jenny Franzene
Jul 6, 2026

I cannot say enough great things about the Servpro of Caledonia, Harvard, North Woodstock. We immediately called them after walking into our house and seeing the extent of our water damage. All the employees were professional, polite, and respectful. You can count on them to get the job done and efficiently. They were always on time and would explain in detail what they were doing every step of the way so that we always knew what was going on and what to expect next. Anytime we had a question or concern Roger was always available to talk to us. If you are ever in need of their services I would highly recommend reaching out to them.

Becky K
Apr 23, 2026

My husband and I highly recommend this branch of SERVPRO! They thoroughly cleaned and restored our bathroom after a tree fell into our home during a bad storm. Their response time was second to none. They also handled all the "red tape" of insurance, so we didn't have the headache! Roger (the owner) is knowledgeable, professional, and detail-oriented, and every worker on his team was very respectful of our home and property. Thank you, Roger and Justin! Highly recommend!

Renee Hyland
Dec 8, 2025

My husband and I had a flood in our home that impacted most of the main floor and basement. It was devastating, overwhelming, and heartbreaking, but I am so thankful that we contacted ServPro. We called after 7am and there were people on our doorstep before 8am. They brought us a sense of calm and reassured us that everything was going to be ok. Everyone from their team was always kind, thoughtful and respectful when they entered my home. They communicated with us often to keep us up to date on where they were in the project process. My home is back to normal and dare I say even more beautiful than before the flood. We are so appreciative of all the hard work and effort from the ServPro team. We can never thank you guys enough!

Benjamin Perthel
Aug 26, 2025

We recently had a sewer backup from the heavy rains (in Menomonee Falls, WI). Our finished basement was completely destroyed. Mitch and his team came in and were very professional. They made recommendations and explained the reasoning behind them. They worked very cleanly and answered any questions along the way. I've been a custom home builder in my area for almost 20 years and have done several re-builds after fires, floods, etc. SERVPRO of Caledonia did a far better job with the remediation and cleanup than I have seen any other company do. They were careful to not damage anything else, made clean cuts, and were careful with the removal of everything. They also did my neighbor's house and were able to keep their trim. It looks like they were very careful to keep all the pieces neatly which will make it far easier (and less costly) for me to do the reconstruction.

Nicole Menomonee Falls
Aug 17, 2025

WOW, just wow! Great service, great communication, and so prompt in our time of need. Thanks all!

About SERVPRO of Caledonia, Harvard, North Woodstock

SERVPRO of Caledonia, Harvard, North Woodstock is a locally based restoration provider operating out of Rockford, Illinois, with a facility at 8198 Commerce Dr A, Loves Park. The company name reflects a focus on several neighboring communities, while the Rockford location provides a central point for responding to local needs. Known for addressing urgent property damage, the business concentrates on water damage restoration and fire damage restoration for homeowners and property managers across the area.

Customers have rated the business highly on public review platforms, with a 4.8 Google rating from 34 reviews. That reputation is supported by around the clock availability, as the team is open 24 hours a day, seven days a week for emergency situations. Being reachable any hour means property owners have a direct option when unexpected water or fire incidents occur, and the business emphasizes emergency response as a core part of its offering.

Water damage restoration services include the practical steps property owners typically need after leaks, floods, or burst pipes. Initial efforts focus on assessing the extent of water intrusion, standing water removal, and the use of drying and dehumidification equipment to remove moisture from building materials. Structural drying, moisture monitoring, and cleanup help reduce the chance of secondary problems such as mold growth. The approach for water incidents is designed to stabilize affected areas, protect salvageable contents, and prepare the property for any necessary repairs.

Fire damage restoration work addresses the visible and hidden effects of fire, smoke, and soot. Typical elements of this service include evaluating structural and cosmetic damage, contained removal of soot and smoke residues, and cleaning or deodorizing affected spaces and belongings. Restoration after a fire often involves careful cleaning of surfaces, odor control measures, and documenting the condition of items and materials. The goal is to restore the property to a stable, clean condition as efficiently as possible after fire-related events.

For local property owners, having a nearby restoration resource that operates around the clock can help reduce disruption and provide timely attention to emergencies. The services offered are focused on stabilizing properties, protecting remaining contents, and addressing immediate safety and habitability concerns. Communication and coordination during an emergency are important for homeowners and businesses, and the business’s presence in the community offers a straightforward option when swift action is needed.

SERVPRO of Caledonia, Harvard, North Woodstock presents itself as a reachable, highly rated option for water and fire damage recovery in the Rockford area. With a 24 hour schedule and a clear focus on the core tasks of drying, cleaning, and restoration, the company is positioned to respond to urgent property damage needs from its Loves Park address. Property owners seeking prompt attention after a water or fire incident will find a locally based resource prepared to handle the immediate restoration steps.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Smoke Odor Removal
Deep cleaning and deodorization.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly
  • IICRC Certified FirmVerified against the official IICRC registry on 2026-08-05
  • IICRC: Applied Structural Drying TechnicianVerified 2026-08-05
  • IICRC: Fire and Smoke Damage Restoration TechnicianVerified 2026-08-05
  • IICRC: Health and Safety TechnicianVerified 2026-08-05
  • IICRC: Odor Control TechnicianVerified 2026-08-05
  • IICRC: Trauma and Crime Scene TechnicianVerified 2026-08-05
  • IICRC: Water Damage Restoration TechnicianVerified 2026-08-05
  • IICRC CertifiedSelf-reported, not verified by Restoringly

Photos

SERVPRO of Caledonia, Harvard, North Woodstock photoSERVPRO of Caledonia, Harvard, North Woodstock photoSERVPRO of Caledonia, Harvard, North Woodstock photo

Frequently Asked Questions

What services does SERVPRO of Caledonia, Harvard, North Woodstock offer?

SERVPRO of Caledonia, Harvard, North Woodstock offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Rockford, IL area.

Does SERVPRO of Caledonia, Harvard, North Woodstock offer 24/7 emergency service?

Yes. SERVPRO of Caledonia, Harvard, North Woodstock is available 24 hours a day, 7 days a week for emergency response.

How is SERVPRO of Caledonia, Harvard, North Woodstock rated by customers?

SERVPRO of Caledonia, Harvard, North Woodstock holds 4.8/5 on Google from 34 reviews.

Is SERVPRO of Caledonia, Harvard, North Woodstock licensed and insured?

Restoringly has not verified licensing or insurance for SERVPRO of Caledonia, Harvard, North Woodstock, but the company lists these certifications: IICRC Certified. Ask them directly for proof of license and insurance before hiring.

What areas does SERVPRO of Caledonia, Harvard, North Woodstock serve?

SERVPRO of Caledonia, Harvard, North Woodstock serves Rockford, IL and the surrounding area, operating from 8198 Commerce Dr A, Loves Park, IL 61111.

How do I contact SERVPRO of Caledonia, Harvard, North Woodstock?

Call (815) 681-7251, visit their website, or request a free quote through Restoringly using the form on this page.

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