4.9
131 Reviews
4.9
On Google
24/7
Availability
4
Services Offered

Company Facts

City
St. Louis, MO
Address
3924 Shrewsbury Ave, St. Louis, MO 63119
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 4.9/5 from 131 reviews across platforms.

Google Reviews
4.9
131 reviews
Yelp
5.0
5 reviews
Better Business Bureau
No verified BBB profile found

What customers mention most

From the 50 most recent Google reviews
Experience
professional crew19fast response15thorough cleanup9clear communication8helpful and empathetic8friendly and courteous7knowledgeable staff6reliable service4
Services mentioned
water damage cleanup11general cleanup8damage assessment7basement flood cleanup5removal and disposal3

Counts show how many recent reviews mention each item. Aggregated from real customer reviews only.

Most Recent Reviews

Joan Garrison
Jun 18, 2026

ServePro has a contract with State Farm. I chose them to repair water damage to my walls because they had a good reputation. However, I've been in contact with two different men who have never responded back to phone calls, or even contact from State Farm. The first man said he would be back with a proposal the following week. I never heard from him. After my 3rd phone call to him, the message read he's no longer with ServePro. The next person who came out said he wanted to to come out after the memorial holiday with someone who does plaster work. Never heard from him again.

Michael Giorgi
Jun 3, 2026

Murphy,yahir and javier did a great job!

Christopher Baltazar
Apr 30, 2026

Initially, Steve Riordan came out and assessed the damage to our floor and while the source of the water wasn’t apparent, he took the time to trace the water to a suspected source and have the advice that it would be best to pull up some of the vinyl and see how far the water went. His crew of Jorge M, Kenny M and Matthew G came out and within half an hour several planks were pulled up and a lot more water was prevalent than what I initially thought. I’m grateful that they took the time to keep going until all of the water was gone. They even capped off a supply line, removed a toilet and had no problems moving fixtures and furniture while still taking care of things. I’m extremely pleased.

Hans Carter
Apr 30, 2026

Eduardo, Yahir, and Jesus were very fast and friendly and professional

Andrew Barnes
Apr 28, 2026

Servpro was great on the phone and in person. They arrived less than two hours after I called and were professional, compassionate, knowledgeable, and communicative. The project manager, Mike, was very organized and efficient. Their tools and team were very effective. I feel confident that this team helped me minimize the harm from a bad water leak.

About SERVPRO of Affton/Webster Groves

SERVPRO of Affton/Webster Groves is a restoration provider based in St. Louis, Missouri, located at 3924 Shrewsbury Ave, St. Louis, MO 63119. The company is available around the clock for emergency calls, and maintains open 24 hour operations every day of the week. Local property owners who encounter damage can reach out at any hour, and the business’s online reputation is reflected in a 4.9 Google rating from 131 reviews.

Water damage restoration is one of the core services offered. For homeowners and business proprietors, that typically means an initial emergency response to limit ongoing damage, followed by removal of standing water and controlled drying to reduce moisture levels. Technicians commonly assess affected materials, monitor humidity and moisture until safe levels are restored, and take steps to prevent mold growth and further structural deterioration. These actions are intended to stabilize a property and prepare it for any necessary repairs.

Fire damage restoration is the other main service provided. After a fire, property owners often need containment and stabilization, removal of soot and smoke residues, and deodorization to address lingering odors. Cleaning and sanitation of affected surfaces, evaluation of salvageable contents, and measures to protect undamaged areas are generally part of the restoration process. These efforts focus on making spaces safe and addressing visible and hidden effects of smoke and heat on building components.

Emergency availability is a prominent feature of the operation. Being open 24 hours daily means the company can be contacted at any time for urgent situations, and this continuous accessibility is supported by the high customer rating. The 4.9 score from 131 reviews indicates consistent satisfaction among those who have relied on the team for timely assistance and effective service.

The company presents a service approach that emphasizes careful handling of damaged property and clear communication with property owners throughout the restoration process. In practice, that typically involves explaining the scope of damage, the immediate steps being taken to mitigate loss, and the ongoing measures required to complete drying or cleaning. For many local residents and business managers, this combination of available emergency response and visible follow-through helps reduce the stress of a loss event.

Located in St. Louis at 3924 Shrewsbury Ave, SERVPRO of Affton/Webster Groves offers water and fire damage restoration services to property owners in need of rapid response and professional cleanup. With around-the-clock availability and a strong local rating, the company positions itself as a ready resource for those facing damage to their homes or commercial spaces.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Smoke Odor Removal
Deep cleaning and deodorization.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly
  • IICRC CertifiedSelf-reported, not verified by Restoringly

IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.

Photos

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Frequently Asked Questions

What services does SERVPRO of Affton/Webster Groves offer?

SERVPRO of Affton/Webster Groves offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the St. Louis, MO area.

Does SERVPRO of Affton/Webster Groves offer 24/7 emergency service?

Yes. SERVPRO of Affton/Webster Groves is available 24 hours a day, 7 days a week for emergency response.

How is SERVPRO of Affton/Webster Groves rated by customers?

SERVPRO of Affton/Webster Groves holds 4.9/5 on Google from 131 reviews, 5.0/5 on Yelp.

Is SERVPRO of Affton/Webster Groves licensed and insured?

Restoringly has not verified licensing or insurance for SERVPRO of Affton/Webster Groves, but the company lists these certifications: IICRC Certified. Ask them directly for proof of license and insurance before hiring.

What areas does SERVPRO of Affton/Webster Groves serve?

SERVPRO of Affton/Webster Groves serves St. Louis, MO and the surrounding area, operating from 3924 Shrewsbury Ave, St. Louis, MO 63119.

How do I contact SERVPRO of Affton/Webster Groves?

Call (314) 944-0721, visit their website, or request a free quote through Restoringly using the form on this page.

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