ServiceMaster Restore of Des Moines

ServiceMaster Restore of Des Moines is a restoration provider based in Des Moines, Iowa, with a physical location at 7555 University Ave, Clive, IA 50325. The company focuses on water damage restoration and fire damage restoration for local property owners. Its approach centers on returning affected homes and businesses to a stable, safe condition, while communicating clearly with property owners about the steps involved and what to expect along the way.

The team is available around the clock, every day of the week, for emergency response. Business hours are listed as open 24 hours Monday through Sunday, and the operation advertises 24/7 availability for emergencies. Online customer feedback contributes to a strong local reputation, reflected in a Google rating of 4.5 from 131 reviews, with many customers noting prompt arrivals and responsive service when damage situations occur.

For water damage restoration, ServiceMaster Restore of Des Moines focuses on the immediate needs property owners face after leaks, bursts, or flooding. Typical work includes rapid on-site stabilization to prevent additional loss, water extraction, drying and dehumidification, and controlled removal of damaged materials when necessary. These efforts aim to limit secondary problems such as mold growth, and to create the conditions needed for safe repairs and recovery. The company’s teams are described as explaining each step of the process, which helps homeowners understand mitigation priorities and timelines.

When it comes to fire damage restoration, the service offering addresses both the visible destruction and the less obvious effects of smoke, soot and odor. Initial stabilization and securing of the property are paired with cleanup, soot removal, deodorization, and assessment of structural elements. Content cleaning and the careful handling of salvageable items are also part of fire recovery work, and the restoration process commonly includes coordination toward repair and rebuilding where demolition or reconstruction is required to restore a property to preloss condition.

Customer feedback themes emphasize professionalism, attention to detail, and clear communication. Reviewers often mention that crews are courteous and respectful, that supervisors follow up to ensure standards are met, and that technicians take steps to protect occupants and their belongings, including considerations for children and pets. Several accounts highlight the team’s ability to reduce stress by moving quickly to stabilize conditions and explain next steps in a situation that can otherwise feel overwhelming.

ServiceMaster Restore of Des Moines positions itself as a resource for property owners facing water or fire emergencies, combining emergency availability with hands-on restoration work. Property owners seeking immediate response and organized restoration can expect a team that focuses on mitigation, cleanup, and preparing a property for the next phase of repair. For those needing assistance after a damaging event, the company is open 24 hours a day and maintains a local presence at the Clive address in Des Moines.