4.8
36 Reviews
4.8
On Google
24/7
Availability
4
Services Offered

Company Facts

Address
4444 Broadway, Depew, NY 14043
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 4.8/5 from 36 reviews across platforms.

Google Reviews
4.8
36 reviews
Yelp
2.1
7 reviews
Better Business Bureau
No verified BBB profile found

Most Recent Reviews

Steve DiPasquale
May 28, 2026

Service Master did a great job cleaning up our basement after it was flooded due to a faulty sump pump. Kevin the project manager and his crew Tyler, Antoine and Reggie did a great job mitigating the water and the damage in the basement. They were very understanding in scheduling their time at the house as my wife and I were away and we needed to coordinate with Service Master in order to have someone meet them. It all worked out well!

Alexandra Rebelcrafter
Apr 7, 2026

Prompt and professional and very honest. We actually didn’t need them after all and we appreciated how honest Kevin was in letting us know with no hesitation. The situation corrected itself.

Maureen Hudack
Jan 2, 2026

We had a leaking pipe in a bathroom while we weren’t home. ServiceMaster Recovery by Close was at our home removing damaged flooring, vanity, and wallboard within 2 hours of being called. Julie and her team were very responsive and did a thorough job of removing damaged materials and cleaning and mold remediation. The team working here were friendly, and answered any questions or concerns we had. I’d highly recommend them.

Amy Reilly
Jul 22, 2025

ServiceMaster did an incredible job in cleaning out my basement. We had a huge sewage backup and they came immediately after I called and could not have been more professional. They worked many hours clearing out and disposing items for us and also came back everyday day for almost a week to make sure the air was purified . I would highly recommend ServoceMaster to anyone!

Dalis Rodriguez
Jan 23, 2025

I can’t say enough good things about Julie from ServiceMaster! She was an absolute lifesaver during a very stressful time for my family. We had a plumbing issue that caused damage to our home, Julie was there to mitigate the situation with professionalism and care. What really stood out was how friendly and family-oriented she was. She treated us like more than just customers—she genuinely cared about our well-being and went out of her way to ensure we felt comfortable and informed throughout the process. Her warmth and compassion were so reassuring during a tough time. Julie not only did an outstanding job with the mitigation work, but her positive attitude and attention to detail made all the difference. I’m so grateful for her hard work and support, and I highly recommend her and ServiceMaster to anyone in need of help. Thank you, Julie, for turning a stressful situation into a manageable one—you truly went above and beyond!

About ServiceMaster Recovery by Close

ServiceMaster Recovery by Close is a restoration provider based in Buffalo, New York, with a focus on fire damage restoration. Located at 4444 Broadway in Depew, the company serves homeowners and property owners throughout the Buffalo area. With a strong local presence and a high Google rating of 4.8 from 36 reviews, ServiceMaster Recovery by Close positions itself as a responsive partner for households facing the disruption and stress that follow a fire.

Available around the clock for emergencies, the team emphasizes rapid response and steady communication when a fire incident occurs. They are open 24 hours a day, seven days a week, and present their availability as a core part of how they help customers regain control after an emergency. For property owners, that means access to professional assistance at any hour, and a point of contact who can begin the restoration discussion and triage steps immediately.

Fire damage restoration generally involves a sequence of actions designed to secure the property, mitigate further damage, and begin recovery. ServiceMaster Recovery by Close focuses on initial assessment and stabilization, addressing structural concerns and temporary protections where needed. Smoke and soot cleanup, deodorization, removal of contaminated materials, and careful cleaning of salvageable contents are typical parts of the process. Because fires are often accompanied by water and chemical residues from firefighting efforts, restoration work also includes drying and cleanup measures to prevent secondary problems such as corrosion or microbial growth. The overall goal is to restore safety and habitability while preserving as much of the property and personal belongings as possible.

Homeowners who choose this provider can expect a practical, people-centered approach. Reviews reflect that customers appreciate prompt arrival, clear explanations of the work that needs to be done, and attention to minimizing disruption during the recovery process. The company seeks to combine technical restoration steps with attention to the emotional toll a fire can take, aiming to provide straightforward guidance and consistent updates so property owners feel informed and supported from the first emergency call through completion of repairs and cleanup.

As a local operation anchored in Depew, ServiceMaster Recovery by Close brings familiarity with Buffalo area homes and the challenges they can present in emergency scenarios. That local focus helps when coordinating access, timing, and logistics for urgent interventions. For property owners facing fire damage, the combination of 24/7 availability, a clear process for restoration, and a customer-minded approach offers a practical path forward during a difficult time.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Smoke Odor Removal
Deep cleaning and deodorization.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly

IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.

We have not yet verified licensing or insurance for this company. Ask them directly for proof of license and insurance before hiring.

Photos

ServiceMaster Recovery by Close photoServiceMaster Recovery by Close photoServiceMaster Recovery by Close photoServiceMaster Recovery by Close photoServiceMaster Recovery by Close photoServiceMaster Recovery by Close photo

Frequently Asked Questions

What services does ServiceMaster Recovery by Close offer?

ServiceMaster Recovery by Close offers fire damage restoration, water damage restoration, mold remediation, smoke damage removal in the Buffalo, NY area.

Does ServiceMaster Recovery by Close offer 24/7 emergency service?

Yes. ServiceMaster Recovery by Close is available 24 hours a day, 7 days a week for emergency response.

How is ServiceMaster Recovery by Close rated by customers?

ServiceMaster Recovery by Close holds 4.8/5 on Google from 36 reviews, 2.1/5 on Yelp.

Is ServiceMaster Recovery by Close licensed and insured?

Restoringly has not yet verified licensing, insurance, or certifications for ServiceMaster Recovery by Close. Ask them directly for proof before hiring.

What areas does ServiceMaster Recovery by Close serve?

ServiceMaster Recovery by Close serves Buffalo, NY and the surrounding area, operating from 4444 Broadway, Depew, NY 14043.

How do I contact ServiceMaster Recovery by Close?

Call (315) 660-1573, visit their website, or request a free quote through Restoringly using the form on this page.

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