4.6
297 Reviews
4.6
On Google
24/7
Availability
4
Services Offered

Company Facts

City
Salem, OR
Address
2275 Judson St SE, Salem, OR 97302
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 4.6/5 from 297 reviews across platforms.

What customers mention most

From the 50 most recent Google reviews
Experience
Clear communication15Friendly caring staff13Professional knowledgeable staff12Quick response10Helpful supportive staff8Customer recommendations8Helped with insurance4Guided through process8
Services mentioned
Emergency response10Home restoration5Inspections and assessments3Cleaning services3Insurance coordination3Insurance training3

Counts show how many recent reviews mention each item. Aggregated from real customer reviews only.

Most Recent Reviews

Jeanie Leit Taylor
Aug 1, 2026

I am impressed with Service Master. I was in shock and felt so Overwhelmed by the unexplained Fire erupting in my Garden Shed on July 11th, and ruining my office just 5' away. They guided me through step-by-step, helped me hire a contractor, etc, and acted with speed. Very kind and responsive and encouraging, and very clear on my options, in spite of my problems with age and disability.

Ricky N
Jul 28, 2026

Lady almost hit my truck today. Downtown Salem #15 all on camera 📷. She needs to stay in her lane. Flips me off! She came into my lane. Learn how to not cross the white lady. Truck number 15

JuicyQZ
Jul 25, 2026

I would not recommend ServiceMaster of Salem. Our kitchen has been torn apart for 4–5 months due to an insurance claim, and the entire process has been extremely frustrating. Communication has been very poor. We often have to reach out ourselves just to get updates, and even then we rarely receive clear answers or timelines. It feels like no progress is being made. To make matters worse, our kitchen cabinets were left sitting in our living room for us to move ourselves, which only added to the inconvenience. After months of waiting, our kitchen is still not moving forward, and we have no idea when the work will actually be completed. We understand that insurance restoration projects can take time, but 4–5 months with little communication and almost no visible progress is unacceptable. I expected much better service and project management.

Gayle Jolliffe
Jul 13, 2026

Ted and Mike did a fantastic job getting us through the process and back in our home quickly! Thank you both for all the support and hard work.

Vance Bowman
May 15, 2026

Very good. Never want to have to call them again, but an emergency strikes, they are on it.

About ServiceMaster of Salem

ServiceMaster of Salem is a restoration company based in Salem, Oregon, at 2275 Judson St SE. The team focuses on water damage restoration, mold remediation, and fire damage restoration, and advertises 24 hour emergency response and cleanup services. The company’s Google profile shows a 4.6 rating from 297 reviews, reflecting the experiences local property owners have had with their emergency response and recovery work.

When water intrudes into a home or business, ServiceMaster of Salem addresses the immediate needs that limit further damage. Typical water restoration work begins with a careful assessment of affected areas, followed by water extraction, drying, and moisture monitoring to reduce the risk of secondary problems. Technicians commonly coordinate cleanup and content handling so that families and businesses can return to normal as soon as conditions are safe and dry. For property owners, this means prompt stabilization of the situation and clear communication about next steps.

Mold remediation work usually starts with inspection and containment to protect unaffected areas, then moves to removal and cleaning of mold-affected surfaces, and to addressing underlying moisture sources to help prevent recurrence. For homeowners and landlords, these services involve identifying where mold growth has taken hold, removing contamination in a controlled way, and advising on moisture control so that the problem is less likely to return. Practical recommendations and straightforward explanations help property owners understand the scope of work and the reasons behind each step.

Fire damage restoration at ServiceMaster of Salem typically includes assessment of structural and content damage, soot and smoke cleanup, deodorization, and staged cleanup and repairs to make spaces safe and livable again. Many customers note attention to careful packing, cleaning of personal items, and thoughtful handling of belongings during the restoration process. Restoration after a fire often involves multiple phases, and property owners benefit from a provider who coordinates each stage with sensitivity to personal loss as well as to practical recovery needs.

Customers consistently describe the local team as communicative, professional, and thorough. Review themes emphasize friendly, knowledgeable technicians, responsiveness in emergencies, and support through the process from initial contact to project wrap up. ServiceMaster of Salem highlights round the clock availability, so owners and managers facing sudden water, mold, or fire damage can reach someone any time of day or night. The company’s Google listing and customer feedback suggest a focus on steady communication and attention to detail during cleanup and restoration.

ServiceMaster of Salem serves Salem and the surrounding area from its Judson Street location, and its business hours are listed as open 24 hours every day. For property owners seeking emergency response for water, mold, or fire incidents, the company presents itself as a locally available resource that emphasizes rapid response, clear communication, and thorough clean up and restoration services.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Smoke Odor Removal
Deep cleaning and deodorization.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly
  • IICRC Certified FirmVerified against the official IICRC registry on 2026-08-05
  • IICRC: Applied Microbial Remediation TechnicianVerified 2026-08-05
  • IICRC: Applied Structural Drying TechnicianVerified 2026-08-05
  • IICRC: Carpet Cleaning TechnicianVerified 2026-08-05
  • IICRC: Carpet Repair and Reinstallation TechnicianVerified 2026-08-05
  • IICRC: Commercial Drying SpecialistVerified 2026-08-05
  • IICRC: Contents Processing TechnicianVerified 2026-08-05
  • IICRC: Fire and Smoke Damage Restoration TechnicianVerified 2026-08-05
  • IICRC: Health and Safety TechnicianVerified 2026-08-05
  • IICRC: Odor Control TechnicianVerified 2026-08-05
  • IICRC: Trauma and Crime Scene TechnicianVerified 2026-08-05
  • IICRC: Upholstery and Fabric Cleaning TechnicianVerified 2026-08-05
  • IICRC: Water Damage Restoration TechnicianVerified 2026-08-05

We have not yet verified licensing or insurance for this company. Ask them directly for proof of license and insurance before hiring.

Photos

ServiceMaster of Salem photoServiceMaster of Salem photoServiceMaster of Salem photoServiceMaster of Salem photoServiceMaster of Salem photo

Frequently Asked Questions

What services does ServiceMaster of Salem offer?

ServiceMaster of Salem offers water damage restoration, mold remediation, fire damage restoration, smoke damage removal in the Salem, OR area.

Does ServiceMaster of Salem offer 24/7 emergency service?

Yes. ServiceMaster of Salem is available 24 hours a day, 7 days a week for emergency response.

How is ServiceMaster of Salem rated by customers?

ServiceMaster of Salem holds 4.6/5 on Google from 297 reviews, 3.5/5 on Yelp.

Is ServiceMaster of Salem licensed and insured?

Restoringly has not yet verified licensing, insurance, or certifications for ServiceMaster of Salem. Ask them directly for proof before hiring.

What areas does ServiceMaster of Salem serve?

ServiceMaster of Salem serves Salem, OR and the surrounding area, operating from 2275 Judson St SE, Salem, OR 97302.

How do I contact ServiceMaster of Salem?

Call (503) 919-4675, visit their website, or request a free quote through Restoringly using the form on this page.

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